Bergens Roofing

A pine tree had fallen onto the house damaging the roof and ceiling. A few hours later a thunder storm passed trough and created water damage as well. The insurance company was immediately notified and they sent a crew to do mitigation and a contractor to inspect the damage and create an estimate on the cost of repairs. In the meantime, the tree was removed and a roofing company the tree service was familiar with put up a tarp to prevent further water damage. Unfortunately, a few days later the rains came again and the tarp failed to keep water from entering the house. I looked up roofers in Slidell with an A+ rating in the Better Business Bureau's website and found Bergens Roofing. Within 15 minutes of contacting them, Jesse Bergens, founder and owner of the company since 1989, showed up at the door. All I wanted was to have the tarp improved upon to prevent further leaks. I was at the time considering using the contractor from Baton Rouge the insurance company worked with to do the roof and interior repairs, but was not yet committed to a contract. Jesse immediately saw deficiencies in the workmanship of the tarp and further inspection showed him where else the leaks came from. Shortly afterwards he had two of his crew, Luis and Martin, correct the problem. While he was there, Jesse told me that his company does reconstruction as well as roofing and sold me on the merits of using a local contractor instead of an out of town company. I signed a contract with him and as long as the insurance deductible was met there would be no further expense on my part. That was on a Friday and by the following Monday the ball was rolling. An estimator from Bergens came and determined there needed to be more repairs than what the estimator sent by the insurance company had calculated. Bergens worked with the insurance company in adjusting the estimate. Roof repair was first, with the crew working hard well into the night to finish the job. Interior repairs follwed and was completed in a relatively short time, with crews even staying up to midnight working. All of the work was fitted into an already busy schedule and I am very grateful for that. What may have taken a month or more was done in about two and a half weeks. During part of the repair period we had to find alternate accomodations for a week and Jesse advocated for the insurance company paying the motel expenses by providing proof that the house was not suitable to stay in at that time. The insurance company agreed and reimbursed the expense. With repairs done, one would not know that the house received significant tree and water damage. The Bergens crew have a great work ethic, going above and beyond what is expected. In the future I hope to put a fortified roof on the house, for which Bergens is a licensed contractor and I will hire them when the time comes. I recommend this company for any roofing and reconstruction work in St. Tammany parish. Shout out to Jesse Bergens, Luis, Martin, Bruce, Ashley, Cristian, David, Oscar, Alex, Adonis, Douglas and all the others whose names I unfortunately don't remember. It has been great doing business with you.

Called Bergens on the recommendation of a customer who had recently had a roof replaced and said these were the people to call for my leaking skylight. Jesse, who started Bergens came to do the inspection, took photos to show me the cracked plastic dome of the skylight and called me to the edge of the roof to see that the post Katrina shingles were seriously deteriorating. He returned in two days with workers to seal the skylight temporarily. A day later, Drake, his son came out to assess the situation and provide a quote. He used a drone to take photos of the roof in its entirety, discovering in the process that that the shingles had other issues. He initiated a request to Owens Corning for possible reimbursement for issues with the old roof. We worked together to provide the samples and documentation needed and received a voucher to cover a substantial portion of the shingles for the new roof. We had documentation on the manufacturer of the custom made skylight which I ordered and had shipped to Bergens office. Once the skylight arrived the job was scheduled. They had a list of things that we should do around the yard and drive to facilitate efficient access and clean up for the installation. During the entire process everyone was professional and courteous, keeping appointments, making timely communications. When the job was completed the yard and garden areas were as they had been before the roofers started work that morning. Altogether it was a very pleasant experience. I would highly recommend Bergens Roofing and will use them for my future roofing needs.

We chose Bergens to install a new roof in March 2023. Our insurance company was leaving the state and it was difficult to get new policy quotes with the existing roof (no issues, plenty of life left). While the insurance companies' pricing incentivizes using the cheapest materials, we went with Bergens because: *a real person showed up. When we requested a quote, the owner of the company came out and talked us through our options. *their partnership with GAF. Louisiana wind and hail deductibles are now equal to named storm deductibles. GAF's enhanced roof warranty, while a higher cost for material, provides an overall better roof and the potential to avoid paying the deductible. Maybe we will never need it but it was an interesting option. *Bergens is a local business providing an excellent product. The roof installation went well. The material distributor made a mistake with our order and Bergens had the correct materials delivered and installed quickly. The office made scheduling, payments, and getting the warranty paperwork easy and painless. The roof performed well through this hurricane season. The GAF materials look good on the house. Lots of other folks are in the same insurance predicament--we have been recommending Bergens Roofing to everyone. I hope not to need another roof for a long time but we will be calling Bergens when we do.

If your searching for a roofer, you should stop hear and read my review!I spent months after Ida getting roof estimates while I waited on the insurance company. In my search for a local reputable roof company, that was licensed and insured. It didn’t take long to realize that it was no easy task. Some roofers never showed up, some had taken my information and never called back. The estimates I did receive were either Ida high or my trust level wasn’t there. Last thing you want to do is pick the the wrong roofer. So I continued my search and came across Bergens roofing on google. All the 5 star reviews was impressive so I decided to give them a call. In less than 2 hours from calling for an estimate, I received a call from Drake the owner and was able to schedule him to come out the next day. Drake came out. Thoroughly explained everything I needed to know about the job. My search was over!!! Drake was able to put a top quality roof on my house, with a great warranty, for a very fair price. He even managed to get more money out of the insurance company. Thanks Drake! Roof looks great and no problems with the clean up. I will absolutely recommend Bergens Roofing to anyone I know looking for a roofer. Sorry my review is so long. It’s my first online review.

What can I say! My family absolutely appreciates Bergen’s roofing. They went above and beyond for my Mothers home, we had a dry, rotten window seal that they not only replace but went the extra mile and fix the above window seal on the second story. There was a hole in the roof, you could literally see outside from in the house! They sealed off and protected the roof from water coming. My Pops after Katrina changed the garage into another family room for when the sibling comes to town for the holidays we miss you Pops! Anyway Jesse and his team saw what appeared to be a leak that turned out to be whenever it rained water was gushing in. They went in removed all of the rotten wood replaced it with heavy duty membrane and pressure treated wood and sealed of all areas so water would do anymore damage. I mean absolutely outstanding, just phenomenal job! I actually live in another state from my Mother, so he went the extra mile and sent me pictures from start to finish for my records. Jesse and his team really looked out for my Mother and we greatly appreciate his expertise and ability to get the job done! Reach out to them for all your roofing needs! Super company!