Roofs Restored

I am so happy I chose Faithful Gutters / Roofs Restored to install my gutters. Not only was their cost competitive with other companies, they were able to schedule the job much quicker than others. They worked with me throughout the planning process to make sure I was aware of the downspout placement & other considerations. What impressed me the most was their honesty: On a long run of gutter on the back of my house, they accidentally cut the segment too short, requiring a patch (i.e., the gutter was not seamless at one small section). Although it was not too noticeable, the job foreman notified me IMMEDIATELY to make sure I was either okay with the patch work they did or if I was more comfortable replacing the entire segment to ensure it was seamless. I told them that I preferred the gutter was seamless as advertised. They didn't request that I pay them for the work already performed, and only accepted payment until after they were confident I got exactly what I asked for. They came to replace the segment within one week, and the gutter installation ended up absolutely perfect. In today's day and age, I've unfortunately come across contractors who would not be as forthcoming--nor fix a mishap free of charge like Faithful Gutters did. Overall, Faithful Gutters/Roofs Restored is a great, honest, and cost-competitive company to hire for all your roofing / gutter projects. I could not recommend them more.

I don't write many reviews, but I felt that I just had to with this company. I I had them replace my roof almost two years ago (Nov.2018) when I sustained some hail damage. They did an excellent job both with the roof and with the cleanup (no nails or shingles all over the place, etc), but they absolutely destroyed the grass in my front yard and forgot to reconnect the wiring to my back patio. Needless to say I was not happy, and called and told them so. They sent someone out the next day (on a Saturday, I might add) to reconnect the wiring to my back patio cover. They also sent someone out to fill in the holes in my yard created by their equipment and personnel. Unfortunately, the damage done to my turf was irreversible, and the grass has not recovered and has been replaced by weeds. After I tried for a few years to fix this, I called them up and explained the situation to Steven. I asked if he would be willing to replace the portions of my turf they had damaged with new sod, and he agreed, no questions asked. It's almost two years later, and they are still willing to stand by their commitment to their customers. No, they are not perfect and make mistakes, but more importantly they acknowledge those mistakes and don't hesitate to correct them. I would use this company again in a heartbeat. TLDR: Great company that cares about their customers and performs quality work.

Roofs Restored did an incredible job from start to finish. Everything was explained in full to us with the initial consult and they really went to bat for us with the insurance company. Both having someone on site when the adjuster arrived and negotiating with the insurance company after the initial estimate to make sure the insurance company paid all they should. Our new roof was installed about a week after the final estimate was received and before we received the 2nd check from our insurance company. I might also add that the roof looks amazing. Their crew was very professional and installed a roof on a little over 3,000 sq ft house in around 8 hours. That includes a very thorough clean up. Extremely fast and they were also very meticulous with making sure everything would be up to code once it was completed to avoid any warranty issues in the future. Once it was done Luke went over everything with us again and made it very clear if there were any issues from leaks to finding a few nails on the ground, Roofs Restored would take care of it. Both Luke and Adam were awesome along with their crew. If anyone asks me to recommend a great roofing company there is no doubt who I will recommend. Could not be any happier and would give 10 stars if I could. Thank you guys! Evan & Mandy Wootan

Let me first start by offering a huge thanks to my guys Tony and Trey (T&T). These guys were amazing from the day we met. We had just received three estimates for roof work prior to meeting with Roofs Restored. When I met with them I knew we had to go with them. Tony and Trey were two of the best guys we've had the privilege of meeting. Straight forward, honest, outgoing, and patient. They kept in contact throughout the whole process, went above and beyond to ensure we were taken care of, they even took time out of their busy schedule to come out and meet with the insurance company's second field adjuster, which we all thought was unnecessary but hey.....despite how crazy of a request it was, T&T made sure they were there. When the day came to drop off the materials to the next morning the roof was "restored," the entire crew from the guy who dropped off the material, the roofers, and the guys overseeing the job there were all amazing. The roof looks outstanding! Black shingles, black gutters....which was encouraged by the guys, ended up looking amazing. The experience with Roofs Restored will not be forgotten. I feel like we met new friends....heck, new family. I can't thank you all enough for taking care of us. Many blessings to you all moving forward.

Tony Dunn came to my home to give me an estimate. He was kind, he was on time, he was professional, he was informative, he was knowledgeable, So much so that I was able to relay the information he provided to my family with ease. We were able to make a decision to go forward with the job. All of the paperwork and information was sent to me in a timely fashion. The scheduling was done to accommodate my schedule and at my convenience. Brad Hoover showed up on time worked diligently and worked hard. He cleaned up behind himself and left my yard and my home looking better than when he arrived. I was very very happy to see that my roof actually did match my shutters. I was so happy I could’ve cried. Everything was so clean and so beautiful. I recommend Roofs Restored to anyone who needs a new roof or soft washing of their home, concrete and/or roof etc. I’m very pleased! I’m very happy!!! I highly recommend them!!!