Roofing Louisiana

After Hurricanes Delta and Laura, I began the journey of getting roofing estimates and securing a reputable contractor. Of all the contractors who inspected my roof, Roofing Louisiana’s representative gave the most thorough inspection. Doug Palombo was the only person who inspected my roof for exterior damage as well as my attic for internal damage. Not only that, but Doug also gave the most excellent, user friendly presentation regarding the damages with my roof and how Roofing Louisiana would replace it. Doug visited my home during a time when the pandemic was at its peak. I truly appreciated the respectful care that he demonstrated to my family and I by wearing a mask and even shoe covers when he entered our home. Cindy Prejean has been a great asset in the communications with my insurance company. She is a phenomenal negotiator who truly defends the best interests of Roofing Louisiana’s clients. The customer service at Jim Olivier’s Roofing Louisiana is outstanding! Roofing Louisiana doesn’t cheapen the quality of their work to compete with anyone. The high quality shingles and roofing techniques produce a roof that is durable and aesthetically pleasing. Doug even discussed colors of shingles with me that would be most suitable for my home. The Roofing Louisiana crew and production managers worked as a well oiled machine on my roof and rain gutters. They are truly a team! Every manager who spoke with me exhibited genuine care and professionalism. The one and a half day process was quite a production that captured the attention of my neighbors. After seeing the excellent work ethic of the managers and crew, one of my neighbors expressed interest in becoming a client. Everyone worked with excellence and treated my home and yard with great care. Supplies were delivered on schedule, and the project began on time both days. Not a minute was wasted. My yard was left equally as clean as it was before the project began. I know that Roofing Louisiana is the best company for my roofing needs, and I am glad to be on this journey with them. I highly recommend Roofing Louisiana for your roofing needs.

I chose Roofing Louisiana to quote the replacement of my roof damaged by hurricane Delta due to their reputation and their Platinum status with Owens Corning. The salesman, Doug Palombo, was thorough, courteous, and honest. We discussed the work that needed to be done and the products that would be used. I signed the contract knowing that I was likely paying more than I would with other roofing contractors, but I felt I was getting good value for a 30 year investment. I had a couple of interactions with the production manager, Shad Lantier, about ridge/soffit vents to maximize attic ventilation. He was open to my concerns and ultimately the number of ridge vents were installed as I desired. On the day of the install the carpenter made sure that the vents were installed as we had discussed. I had numerous contacts with Cindy Prejean working through the insurance claim. She was very patient with me and always seemed to be going the extra mile to get as much reimbursement for me as possible. The roof tear off, install and clean up literally took 1/2 day. The entire crew was very professional and after inspecting the work I am confident they did a first class job. I have to give special credit to the clean up. I have found only a few roofing nails and a few pieces of old felt paper on my patio cover and in my flower beds. I think that is very impressive. All in all I could not be more pleased with my new roof. With Cindy's diligence the insurance company paid close to 50% of the cost and the new roof is top notch.

Can't say enough about my experience with the folks at Roofing Louisiana. I didn't receive 5 Star service, it was Red Carpet treatment. From calling Jim Olivier's / Roofing Louisiana for the first time and having Chad in sales come to our home we were givin the most detailed quote and recommendations for roof replacement. Other company's are only interested in getting in your pocket and give substandard service. Everyone all through the process were focused on satisfying the customer. Mr. Randy gave details during the job and well let me know what detailed information is stored in a job file with pictures that he took along the whole job. The end results exceeded all expectations I had and I tell everyone what a pleasure it was to have such a talented team do the outstanding work that was done. The job was completed as discussed and no extra cost were thrown at me. My Hats Off the everyone @ Jim Olivier's / Roofing Louisiana. Always getting compliments from neighbors and people who pass by and I well let them know who did the exceptional roofing job which was Roofing Louisiana. Jerry Morrison

First I just want to say Thank you To Louisiana Roofing they took their time helping us choose colors for our roof. Their costumer service was excellent. They were efficient and extremely fast with taking the old shingles off and putting the new ones on. Mr. Doug made my day by telling me he would handle all the leg work and Mrs Cindy would help us with the insurance. Mr. Shad came to my house to see how the job was going. Mr.Randy makes sure that the job runs smoothly... I cannot say enough about Louisiana Roofing. The staff and crew went over and beyond our expectations. Thank you all so much we appreciate all your hard work. I would highly recommend Louisiana Roofing to everyone looking to getting a new Roof. Louisiana Roofing and the employees are very professional and kind. I can't thank them enough!!

My wife and I are very happy with our experience with Jim Olivier Roofing and Home Improvement. They replaced our roof and were very customer oriented and did what they said they would do and when they said they would do it. Professional and courteous administrative personnel and workers. They took care to protect our property and answered all questions. We liked them enough to add a window replacement to what was originally just roof and gutters. We definitely will use them again and felt very secure with our decision.