Madison Roofing Experts

I sustained damage to the roof and roof vents from a thunderstorm with hail on May 2016. There had been several residences in a 5 mile radius of me that also suffered property damage from hail. There were several roofing companies in and around the area trying to secured repair contracts to do the repairs. I had contacted a couple of companies finding they were not available due to heavy demand in the area. In early July, two of representatives from Sandusky Construction, Frank Fletcher and Nathan Thompson, were making cold stop sales calls in my neighborhood. They stopped and introduced themselves and asked if I had gotten my roof inspected for hail damage yet. They offered a free inspection of my roof. They found extensive damage to the shingles and roof vents. Both were knowledgeable about their products and the procedure to get repairs completed. I contacted my insurer early July 2016, requesting a property damage estimate for repairs. I received the claims check late July 2016. I again made contact with Frank and Nathan, indicating my desire to get the repair process in motion. Frank came back to my house, secured the initial insurance check in order to get the materials ordered and the repair job scheduled. Nathan followed up with me and brought samples of the various products available. I indicated that I wanted to upgrade the roof materials to more durable products. Nathan was quite knowledgeable and gave me several options. I requested a preliminary cost comparison estimate and it was provided in two days. The materials were ordered and the project was scheduled for mid September 2016. There was a stretch of rainy weather that pushed the start of repairs into early October 2016. Sandusky's reps made several calls to me regarding the anticipated start of repairs and continually updated me as to what was going on. The day of the scheduled repairs, the crew arrived at 8:00 am, announced their presence and started the tear off. The crew was quick, beat and hard working. Tear off was completed in two and one half hours. Though it was extremely hot the crew stayed on schedule and by 5:00 pm the roof and ridge vent had been installed. The gutters were cleaned out and the nails were picked up. The crew did a very good job and the debris was cleaned up to my satisfaction.

Where do I begin? Sandusky by FAR exceeded my expectations. Everyone was great in this company. Marcus is WONDERFUL!!!! After our first appointment to assess the damages, and he left, I called the person that recommended them and thanked him profusely. That’s how quickly I was impressed with Marcus. I could tell he had things under control, knew what he was doing and I could trust him. You want that when you’re dealing with any work on your home. He was quick to respond to my questions be that a text or a phone call, and there was nothing I asked that he couldn’t handle and get accomplished. His people worked HARD and their work ethic is like no other. I also appreciated that Marcus took the load off my shoulders and dealt with the insurance company. That meant a lot to me. The insurance company and Sandusky worked together seamlessly, which is another testament to Marcus. I really can’t say enough good things about Sandusky. If you are in need of a new roof or other construction jobs DO NOT, I repeat DO NOT hesitate to give them a call. I never write reviews. NEVER…. but this company impressed me and I wanted to take the time to share with you what an A+++++ company Sandusky is. It’s hard these days to get people you can trust and has such GREAT customer service. Sandusky has that and more. Thank you Marcus and also your whole team for a great experience. Angelique

I found the Sandusky Construction team very knowledgeable, professional. The project was not typical and the plan/execution was carried out very well. We had excellent communication at every stage and all concerns were addressed promptly. The separate teams showed up on time and were courteous. They were well prepared in tooling and supplies as not to have any delays during the work and the project was completed well ahead of expectations. When complete, they were very thorough in clean up. I found the bid cost to be reasonable initially and more than worth it when it was complete. I have intentions to contract with them again for my three other future projects. Thank you Matt, Marcus and the whole team.

I am highly recommending to you the Sandusky Construction team. I have been involved with several construction projects and teams. Sandusky Construction is by far the best team that I have ever worked with. They promised the world but delivered the universe. The ease of working with them made the whole process simple and painless. I have never had that with any other construction project in the past. When there were a few hiccups on our end they took the “bull by the horns” and fixed our issues for us. Even with a few changes in the middle of the process on our end and a few hiccups on our end, they still finished not on time but ahead of schedule. We will continue to use them in the future every possible time

The Sandusky crew is doing a remodel job for us right now. I have been nothing but pleased with everything they've done. They're super professional, and impressively communicative they've also been very receptive to my collaborative style of project development. Their project managers - Nathan and Noble - have spent a lot of extra time with me, on the phone and on-site, to make sure that the project is progressing as it should. And, they continue to show patience through all of my architectural plan updates/changes. They're a top-notch outfit, and I'm hoping to do more work with them in the future, as our house continues to evolve through additional phases of construction beyond the current one.