Equity Builders Roofing

On the day after a major hailstorm, a young man showed up at my door asking if I wanted him to go up and look at the damage on my roof. Though a bit skeptical at first, I agreed for him to do this and by the end of our conversation that afternoon, we had already started the claims process with my insurance company. I was so pleased because Blade continued to work with me throughout the entire process. He came and went up on the roof when the adjuster came, and continued to make the contacts with the adjuster when things didn't show up on the claim that had been agreed upon. Throughout the rest of the process of replacing the roof, the siding , gutters and downspouts, Blade was there every step of the way to make sure I knew what was going on and even came to check on things when I had to be out of town dealing with a family situation. I realize that I made a big investment in my house overall, but I felt that my questions were always answered. The crews always did a nice job and cleaned up my yard so well afterwards. I am happy to highly recommend Equity Builders Roofing and though I hope I don't need them back in the near future, I feel sure that I would gladly work with them again.

Our experience was almost surreal... We had been watching the roof age year after year, knowing we needed to begin putting back for that time it reaches end of life. Suddenly, Alex shows up in our driveway, saying he had found roof damage nearby, and wanted to take a look at ours. I always checked our roof multiple times a year, but never found anything of concern. Sure enough, 30 minutes later, he had marked, and captured all the damage with his drone. He advised every step of the way with the following insurance claim, doing all the coordinating and "heavy lifting". Made every meeting on time. The roof was on our house before the first check even arrived. And, we have watch our same, unbelievably easy scenerio play out for 2 of our neighbors. We've since weathered some torrential rains, and high winds, and everything is holding up nicely. It was quite the visual upgrade as well! We can't say enough about Equity Builders, and have literally recommended them to everyone we think might need a hand with roofing or home repair!

Highly suspicious A tree hit our roof, so we contacted Equity Builders Roofing for an estimate. The estimator arrived an hour late, and since the person who was supposed to be home had to leave for work, I told him he could use the ladder and still provide the estimate. Two hours later, he called, claiming he was still at my property and tried to sell me a new roof due to hail damage via my deductible, sounded much like a used car salesman. Already concerned, I had started monitoring the security cameras from work. About 3-4 minutes after he got on the roof, I heard a distinct, consistent tapping noise that lasted 10-15 minutes, which set off my dogs. Given our isolated location, it seemed like he was taking advantage of the situation. When I confronted him about the noise, he seemed surprised and offered no explanation, his only concern was how I knew this information. The company owners later said some of the damage looked old, which I agreed with. It appeared that the estimator had intentionally added new damage to get the hits he needed to make a claim. The company failed to explain the long inspection time, did not call me after our meeting as promised, had no theory as to the concerning tapping noise and did nothing to alleviate my concerns. This was the third company to inspect the roof, with the previous two giving estimates of around $1,000 and taking less than 10 minutes. They both found no significant hail damage and said they checked for it. 3 other roofing companies saw this video, all were concerned and said this was suspicious. The owner of one company made a special trip back out to try and figure out what was going on, another escalated the video internally through his company, and the 3rd flat out told me that this seemed like fraudulent behavior to him.

Living out in the woods our roof takes a beating. We recently had a limb fall off one of our trees and spear our roof causing a leak in our kitchen. When we contacted our insurance company, USAA, they recommended Equity Builders Roofing. We called that evening and Doug Schmidt, the company president, said he would be out first thing in the morning. Several great things happened after that. First, Doug and one of his employees were on time. Next, they inspected our roof and Doug even grabbed a broom to sweep tree residue from our gutters. He told us of a few spots that needed watching, but that the hole was the only thing that needed fixing. He did not try to sell us a new roof. Doug was genuinely looking out for us and not trying to pad his pocket. He told us he could have a technician out in an hour to fix the hole. The worker was on time and set right to work. The bill we received was more than reasonable. we will be using Equity Builders Roofing for all our roofing needs from now on.

Jonathan at Equity Builders Roofing is fantastic to work with. Woke up one morning to a lot of wind damage. Called around to a few places and Jonathan at EBR was the only person who called me back. He came out that morning and got things patched up. After that he walked me through dealing with the insurance company. Jonathan made many trips out to my home to document the damage. He made time to meet with the adjuster. He followed up with the insurance company each time they tried delay or low ball me. In the end it's because of Jonathan that my claim got paid in full. When it came time for the new roof to be installed EBR showed up on time, did the job in one day and cleaned up everything before leaving. The new roof looks great and will last for years to come. You won't go wrong with EBR.