Oasis Roofing

We had them do the roof last November and I waited to write review so I could give an accurate assessment of the quality. Exceptional contractor. I spent time last year looking at various roofing contractors, reading reviews and getting a quote from four different contractors. They were well priced in comparison to the others and Nathan spent time talking with me and coming back out to talk some more. He had Jessica send us some roofs they had done using the colors we had chosen so we could look at what it looked liked as full roof and not just a sample. We decided to go with Oasis because of the quality of product, willingness to work with things I wanted like requesting certain products be used, having a metal chimney removed and the level of ice barrier I wanted. All they accommodate and were very friendly about it. I never felt once like I was bothering them with any of my requests or inquiries. So last November we had them do the roof as well as new guttering. When I first called about getting the quote I dealt with Jessica, whom is very friendly and helpful. Nathan came out and did the estimate and handled the various questions and requests I had. Once the project was started Mike and Brent dealt with the project and the team that was out doing the work and addressing any project issues. I also dealt quite a bit with Jessica via e-mail, phone, and in person. All of them were very friendly to work with and very responsive to everything. Mike was very easy to work with when issues came up with the roof and contacted me immediately and worked with me to handle the issues. Brent was very friendly and kept contact as well. The team they had out to do the roof was excellent. Very friendly and did a very professional job including an immaculate clean-up afterwards. I was highly impressed. I did find a couple of nails and a little debris (like very little) which really amazed me because roofing jobs can be very messy jobs and being able to get that much of the job site afterwards cleaned up with only a couple things missed is quite impressive. The team that did the gutters were also very friendly, quick, and did quality work. Now the roof itself...It looks amazing and the quality is just as amazing. They even came back during final inspection and painted my exhaust pipes so they looked better with new roof color. As I said I waited to write this review because I wanted to give it time...so in the 3 months since the work was done we have have a few windstorms of 50mph or higher gusts everything is still in place. We have have a few thunderstorms and downright downpours and there were no leaks in the attic and the gutters handled the heavy flow easily. We had snow with no issues and including at least one really nice ice storm that covered everything in a decent layer of ice. None of which caused any issues with the roof. No shingles out of place, no leaks anywhere (and I've checked a few times), and the gutters handle the flow just fine even on a heavy downpour. If you want a quality job done by a group of friendly caring people this is your place. Nathan, Mike, Jessica, Brent and their crew do an exceptional job and are very friendly about it. It was a very pleasant experience. I appreciate them and would recommend to anyone that needs to have roof and gutter work done.

I am new to El Paso, purchased a home that had an old flat roof that had not been maintained for years, starting to have small leaks. I contacted three roofing services to place bids to repair my roof, two bids came in extremely high, and the 3rd from OASIS ROOFING came in just right for my budget. Owner Oscar Sandoval walked me through the install procedures step by step answered all my questions to my satisfaction. Now I want to tell of my great customer service experience with the installation, owner Oscar Sandoval called me after the first rain to make sure all was okay, and when he was in the area he stopped by to inspect the roof again. Oscar made me feel quite at ease with the quality of his work and professionalism, Oscar did not find any of my request too big or small for him to finish to my satisfaction, I understand this is busy this time of year for OASIS ROOFING, Oscar understood my need account my roof was starting to leak, within three day he had started and repaired my roof. This is what it means to have great customer service skills, to kindly help me as if it was not a problem. Oscar and Luis are some of the many reason I would recommend OASIS ROOFING over other services, their professionalism and mostly their kindness that would keep me returning for my roofing needs. Oscar and Luis are truly treasures. Oscar deserve credit for hiring such professional, knowledgeable, quality employees, but most of all for their kindness and for a job well done for their customers, Osacar Sandoval and Luis have my recommendation, I am extremely satisfied with OASIS ROOFING, Sincerely Gary C Palmer (my roof looks great, with an excellent warranty, the roofing was completed in the time frame and date I was given, no delays, at the the bid I was quoted)

Roofing is a difficult business. Re-roofing is even more tedious because of the mess that is generated from the removal process. Add to that, the winds coming out of the bad lands of El Paso and I can't imagine how anyone could score 5 stars. And as an Architect and General Contractor working for some of the wealthiest clients in northern California, I know what the term "demanding" means... Oasis Roofing was recommended by our realtor. The owner, Oscar, was attentive through the entire process. The clean up, after demolition and strong winds, was flawless. The attitude of his workers is a reflection of his own customer oriented focus. The work was completed ahead of schedule. There were a few hiccups, so don't expect perfection (its roofing for crying out loud), but Oscar noted and took care the issues without hesition. So that's the story how a roofing company gets five stars...and the best part.... They had the best price in town!

I had hail and wind damage and called several roofing companies and Oscar from Oasis Roofing answered his phone on the first call and set an appointment with me that same day to come see my roof. Oscar was very professional and courteous and worked well with my insurance company. Oscar and his crew did an excellent job on the roof and working with him makes you feel at ease and confident that the work well be done quickly and right. Oscar showed up everyday to the work site to make sure everything was going smoothly and addressed any questions or concerns I had. I work for the City and know that most roofers in El Paso are hard to trust and are usually fly by night businesses, but working with Oscar and Oasis Roofing was very easy and comforting...I now have a new roof that looks great thanks to Oscar and Oasis roofing! If you need roof work done, call Oscar, You wont be disappointed!

Due to hail damage, we needed a new roof, siding, gutters and screens . We made the initial contact with our insurance company, they gave us an estimate that included only 1/2 of a new roof . We needed help and didn’t know who to call . Oasis came highly recommended by a professional tradesman we knew. Nathan came out and looked at the damage and a few days later gave us his detailed estimate , which included a ‘whole’ new roof. Nathan worked with the insurance adjuster, which included email correspondence and even a call to the adjusters supervisor. Nathan got the job done for us , including a whole new roof , not just a 1/2 of a new roof . Nathan , and Mike too, went above and beyond our expectations. They treated us like family . Oasis is dependable, courteous, respectful and most importantly quality work. Thank you Oasis !!