Right Rate Roofing

About a year ago, I contacted Right Rate Roofing by filling out the contact form on their website. My issues with my roof had been going on for about a year at that time. Based on my experience with two other roofers, I hoped I would hear back from Right Rate Roofing, but I wasn't counting on it happening in a timely fashion. To my surprise, I heard from Ryan at Right Rate Roofing the same day I filled out the contact form. That was the beginning of a great experience. Ryan made an appointment to come the next day to look at the roof and meet with us. Ryan showed up for the appointment on time and ready to help. We explained our situation (we had hail damage, but our insurance company was refusing to acknowledge that the roof of our home was damaged, while agreeing that the garage roof, storm windows, vents, gutters, downspouts were all damaged - it was a mess). Ryan explained the process and materials that he uses at Right Rate Roofing. He assessed our roof, took measurements and photos and submitted all of the information to our insurance company. And, then we waited. Once the insurance company replied with requests for even more photos, Ryan quickly came over to get more photos and provide them what they requested. All of us were frustrated with how slow our insurance company was working on our claim, but we stayed in touch with Ryan and he with us. We felt he went above and beyond in dealing with them. Early this year, we reached out to Ryan to schedule the roof, pick shingles etc. Once again, he responded quickly and showed up to our appointment as scheduled! We went over everything in detail, including picking out our shingles - Midnight Plum! Once again, Ryan submitted the required information to our insurance company. We can't express how thankful we are to Ryan for all of his help during this process. Dealing with Ryan has been fantastic. Dealing with our insurance company has been awful, but Ryan has continued to assist us every step of the way. His determination to help us get as good of an outcome as possible has been such a help to our situation. As soon as the weather started cooperating this spring, Ryan was in touch with us again about when they would be able to start on our roof. He stayed in touch so we knew what to expect. Ryan's crew showed up on the day he told us they would and did an excellent job on our roof. It looks fantastic. More importantly, we know we have a quality roof that will last us for many years to come. We highly recommend Ryan and Right Rate Roofing. He went to bat for us multiple times. He answered every question we had. He educated us and took the time to explain everything. We really can't adequately express our appreciation for Ryan and his crew! THANK YOU!

We thoroughly vetted multiple contractors to complete this roof replacement. Ryan from Right Rate was professional and quite detailed in his presentation and explanation of their process from the first meeting. Fast-forward to the day of the replacement when the Right Rate team arrived promptly at 6am to begin the project. Care was taken to protect windows, siding, plants and doors with their catch-all system. Then the fun began. The team of - by my count - six roofers and their production manager, Dan, quickly removed the existing roofing. Their efforts were consistent and energy was relentless on a very hot day. Seemed all were working as a cohesive unit and used timely breaks to stay fresh. By 1pm much of the job was done. (We were told the team would take an extended break for lunch and to cool down before the finishing stint so don’t be surprised at the extended break. They worked hard and warned some down time.) Please note that Dan kept us in the loop throughout the day with updates consisting of photos and notes to illustrate progress. A huge bonus for those of us on the ground to have “rooftop access” to the work taking place. At 6pm the job was done, area cleaned and equipment removed. Amazing to have a project of this scope done in 12 hours. Very impressive! If you’re considering having a roof replaced do yourself a favor and make sure to include Right Rate in your bid process. Well done to Ryan and Dan…and super work by the workers getting the job completed in a timely fashion. Bravo!

This company is amazing. I have never worked with a roofing company that communicates, responds and educates and sticks to its commitments and its word as well as this. I was so appreciative of how much time and work that Ryan gave to us. They were so responsive to everything and so polite! He is like finding a diamond among roofing companies. He uses the most up to date technology to measure and assess the roof, his qoutes are so thorough and he explains it all! He responds within a minute or two and has the most comprehensive answers backed up by knowledge of roofing and the law and roofing codes. He works with your insurance company at a very professional level and his reports are amazing! His goal if you ask me is to educate the public and his clients so they can make the best decisions possible! First time ever I have understood so many facets of the process and trust what I have been proposed. I can understand why they have such a great reputation! I feel so fortunate to be working with someone who knows how important my roof is and what a big investment it is. Don't make a decision without getting Ryan to take a look at your roof. Thank you

Ryan and his team did an outstanding job for us. Our roof has two different "low slope" sections in addition to what I would call a normal peaked roof and dormer windows, all of which makes it challenging. Due to a less than adequate repair in the past there was damage to one of those low slope sections which required more work and effort than was originally thought. Right Rate Roofing did an excellent job of taking off the old roof and repairing all damage before installing the new roofing. At Ryan's suggestion Solar powered vents were installed in two different attic spaces to improve ventilation and we can already feel the difference they are making. Ryan and his project manager David did an exemplary job of keeping me up to date and informed with text and photos throughout the process. Extra effort was taken by all to ensure that everything was done up to code and the manufacturers guidelines. In summary Right Rate Roofing is a very professional company that does high quality work and I am very glad I used them

First rate service from start to finish! We had damage from a storm and our roof and seven skylights required replacement. When I contacted RRR, we scheduled a time for Ryan to come for a consult. He sat down with us to talk through the whole process - there are not many companies that will do this - I was so impressed! He was right there to respond to insurance questions and our questions the entire way, in addition to explaining why they do things the way they do. Once things were finalized with insurance, we moved forward with replacement. The crew arrived today and immediately got to work. I never would have imagined they could finish the whole thing in one day, but they did just that. I was really blown away at their efficiency, communication, and thoroughness! While I would never wish a storm like that on anyone, it was the best case scenario that we had Ryan and Right Rate Roofing and Crew to replace our roof and skylights. I would highly recommend this company to anyone!