Riverside Restoration

After meeting Seth and he explained the free inspection process. I knew I was working with a knowledgeable company. I do research for a living and they checked out. Seth worked me to help submit a claim. He helped make the process easier. All I needed to do was pick the color of my new shingle. Riverside Restoration answered all of my questions and were available to me at any time during the work day. They responded promptly when I left a message or sent a text. Once the work began the crew was professional and diligent in getting my roof done replaced. Once the old shingles and felt was removed, it was discovered that the decking on the entire backside and most of the frontside of my roof was bad and needed to be replaced. This was quite the unexpected and both Seth & Ozzy came out to meet the inspector and checked on the roof itself. With their expertise and knowledge , they noticed that the old decking was now out of code. They met with the city inspector and myself, then they took the initiative to contact my insurance company and got the authorization to replace the decking for the entire roof. They handled submitting all of the insurance paperwork needed to complete my claim and ensure all the needed work was taken care of as long as it was in my policy. They quality of the work done (the crew was on my roof all day and didn’t leave until it was done and the cleanup was complete. The work was so good be the experience was as well, I had them replace my soffit and fascia, the roof looks amazing and thanks to them, I have a solid roof. The first storm after the new roof was put on, I didn’t even realized it had stormed until the next morning. Before they fixed my roof I would have been woken up by the thunder and rain hitting the old roof. I will be using this company again when I have my siding and gutters done.

Let me just tell you that Riverside honestly came out of nowhere. I had a leak and had been looking for contractors to come bid my roof. A friend told me about Riverside Restoration and said they work with storm related damages and could alleviate the majority of cost for the project threw the insurance company. They came out and did a brief inspection and determined it was in my best interest to file a claim. Within a week an adjuster came out and Ozzy was there to meet with an talk over the damages with the adjuster. The following week I received a call letting me know they’d be replacing the roof and some of the gutters and they completely went over everything with me and i got a brand new roof for my deductible. They were fast, efficient, and always answered to any of my concerns or questions. Overall opposed to waiting for the insurance to come out it was a fast, easy process. They do all the leg work and we greatly appreciated it. Thank you Riverside Restoration.

I had a roof that was leaking and had another company look at my roof and said they didn’t think the insurance would fix it and left me with no solution. Seth from Riverside Restoration knocked on my door a few weeks later and I explained how another company said it wasn’t worth their time. Seth said let me get up there and take a look. He found damage and met with our insurance adjuster so we didn’t get passed over and got them to cover the entire roof. He handled all the insurance business to make sure we were covered. He was fair during the whole process. I’ll be honest, I’m always sort of skeptical when someone comes door to door but I’m glad I trusted Seth. He set us up with a great new roof and it was all covered by the insurance.

Riverside Restoration recently replaced our roof and gutters. Several neighbors had Riverside Restoration complete services on their homes and they looked great, so we called Jacob to pencil us in. The entire process was so smooth and stress free. Everything was explained and shown in detail from start to finish. Promptness of completing the service was unmatched. Other companies that have done projects on our home took months, and even more than a year! Not Riverside. Most important is the customer service and communication they provided. We were always informed about the project. Thank for the stress-free project Riverside Restoration! We have received many compliments on how great our new roof and gutters look!

I had a leak in my home after a heavy rain. A friend of a friend referred me to this company. Ozzy came out to inspect and explained I needed a new roof. I explained I had attempted to file a claim but didn't think I was successful as I had never heard from an adjuster. Ozzy filed the claim for me right on the spot. The adjuster came out within 24 hours and Ozzy met him at the house. A new roof was approved and Ozzy took care of everything else from there. My roof looks AMAZING. The whole process was fast. The installation was professional and it only took one day. I could not be happier. Hands down, I definitely recommend this company.