Mango Construction

Scott (owner & our sales lead) was a referral from a friend that was an excellent outcome. Had seen several proposals from other companies that ran the full spectrum you'd expect but none addressed all aspects. Scott was able to address (inspection, insurance claim process support and follow up, custom material procurement during COVID, and installation). Due to material delays he was still able to get a full installation done in mid December with an amazing crew. He explained the timing and set the right expectations and delivered on every key target as promised. In a day and age where every trade has issues it was refreshing to deal with a professional from top to bottom that kept me up to date and delivered a high quality product. Setting right expectations on the insurance process and time line was helpful as it is neither quick nor turnkey but his team makes it a close second to turnkey. Having a group of installers that took pride of both their work product and the owners landscaping was much appreciated. The crew cleared all roofing debris off roof without damaging our extensive landscaping and lighting. They also cleaned up the major piles from the removal and did nightly cleaning of the site for residual debris missed in the general removal. Definitely left a positive impression on my wife & Mother-in-law is a very particular individual. End of the day, you want a contractor that shoots straight, delivers on what they promise, and does it for the agreed upon price. Pro-resto fully hit all these key check points and was always communicative (proactive as well as follow up on my questions). Hopefully this review is something that helps the reader in finalizing your decision. Having purchased a "50 year composite roof" I hope this is a one and done experience. All I can say is I hope you have the same final result and feeling upon your full roof installation.

Jen and Brandon from Pro-Resto did an excellent job managing my hail damage insurance claim. Brandon was on-site the morning the insurance adjuster visited, making sure to highlight all the damaged areas. He was very diligent, and gathered more photos that successfully added items to the claim that the adjuster had missed. My roof has solar and I wanted to make sure all the solar parts would remain under warranty after the reinstall. Pro-resto was able to discuss in great specificity how the process would go. Pro-resto coordinated with my original installer Ilumen Solar for the work and they were able to minimize my solar down time to only 1.5 weeks. The tear off and replace went very smooth. Jen gave us a great suggestion for the new roof color. Pro-Resto's crew was efficient and made sure my family could safely enter/leave the home as needed. I asked the crew to try and be diligent with cleaning up roofing nails. They ran a magnet sweeper over the walkways, but the grass still had quite a few. A half hour of looking diligently was enough to find the extras. Insurance also replaced our gutters, but we wanted to have the house painted first. Brandon made sure we didn't have the gutters installed until the painting work was finished. Immediately after the painting work was done, the gutter crew came out. They did a really excellent job and the home is looking the best it ever has. Thanks Brandon and Jen for handling our home so well. You were very patient with my endless list of questions and texts. My family and I are so happy with the results!

Pro-Resto sets the gold standard for comprehensive roofing replacement and repair services. Throughout my entire experience, their professionalism was truly remarkable. At every stage, they took the time to thoroughly explain every detail, ensuring I was informed and confident in the process. One standout quality of Pro-Resto is their unwavering commitment to advocating for their clients with insurance companies. They consistently went the extra mile to maximize the benefits I could receive from my hail damage claim. In a market where some companies may come across as unreliable storm chasers, Pro-Resto proves themselves as seasoned professionals. I have to give a special shout out to Luke, my dedicated field representative. Luke's exceptional communication skills and endless patience with my questions made the entire journey smooth and stress-free. He genuinely cared about my satisfaction and peace of mind throughout the process. The roofing teams dispatched by Pro-Resto were nothing short of exemplary. Their professionalism and respect for my home were evident in every aspect of their work. They adhered to their schedule diligently, completing the project efficiently and to the highest standards. I have such high confidence in Pro-Resto's services that I've referred them to several friends and family members, knowing they will receive the same top-tier treatment. If you're in need of roofing services, you can rest assured that your search ends with Pro-Resto. These professionals are the absolute best in the business.

We recently needed a complete roof replacement due to hail damage, and Pro-Resto made the entire process incredibly smooth. Scott Michaels of Pro-Resto was our point person, and he truly went above and beyond. Scott's expertise shone through when dealing with our insurance company. He knew exactly what information the adjuster needed to get a fair settlement for our entire roof replacement, along with new gutters. Communication was excellent throughout. Scott was always prompt in responding to our questions and kept us fully informed every step of the way. The roof and gutter installation itself was flawless. The crew was professional and highly skilled. They left the work area absolutely spotless, and the project leads were excellent communicators. Choosing Pro-Resto was an excellent decision. We were very impressed at every turn by Pro-Resto's professionalism, expertise, and communication. Great customer service all the way around. Highly recommend!

I met with a salesman from the company who did an assessment of hail damage to my home. He found that there was damage to the frames around the windows and damage to the roof of our sunroom. He provided a quote and said that he could provide the services to fix the damage. He stated that the next step would be to call the insurance agent together and start the claim. I got back to him a couple of days later and told him that I wanted to proceed with the project and was ready to call the insurance company with him. He later responded with a text that we could talk on the upcoming Monday and asked if I had a particular time. I responded with a time but did not hear back from him until Monday passed. We finally did schedule a time for the next week. He never did show up for our scheduled time and did not call me to explain. I texted him to see what happened. He called several hours later to say that he showed up at a house of a person with a similar name. He then went on to say that he couldn't provide the services anyway because the company didn't have the incentive to fix these types of problems. My irritation comes from the fact that he told me he could do the work in the first place. I would have been fine if he said that the work was outside of the scope of the company. He wasted my time. Additionally, he said that my insurance company was hard to work with and that was the second reason they didn't take the job. Again, I told him the name of my insurance at the first point of contact. Why didn't he tell me up front that this was not going to work? I am very disappointed, especially given that the person who installed my solar panels, who I liked very much and was highly responsive, recommended this company.