
Overview
Serves Rigby, ID
Business hours
SunClosedMon8:00 am - 6:00 pmTue8:00 am - 6:00 pmWed8:00 am - 6:00 pmThu8:00 am - 6:00 pmFri8:00 am - 6:00 pmSat9:00 am - 2:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Debit card.
Services offered
Contact
+12087456860
656 N 4128 E, Rigby, ID 83442
Reviews
3.0
20 reviews
5
4
3
2
1
Ian Knighton
Sep 13, 2023
•From Google
After an absolutely abysmal experience with another company, I started looking for a local company that would be able to meet the quality that I had hoped for, but was less likely to try and hook me into a predatory loan for services I didn't need.
I started with the GAF website and found RoofTop Solutions. They are one of the only GAF Master Elite contractors in the area.
I spoke to them the next day and within 24 hours Travis was at my house with a quote. He had already prepared the measurements and only needed a 10-15 minute inspection to make sure that what they had prepared was going to meet our needs. He was honest and transparent about costs, warranties, and the timeline. At no point did he pressure me to sign or agree to anything.
It was within the budget we had set and within the timeline we had hoped for.
From the original estimate to the roof being completely installed was 20 days. There were no surprises when all was said and done and the one (slightly) unexpected change was communicated and approved before work started on it.
Travis did a quality check on everything and made sure that the crew left everything how they found it.
I would gladly recommend this company to anyone.
Joseph Ostergar
Sep 13, 2017
•From Google
I had Rooftop Solutions to place a TPO membrane 4 inches of insulation ,new metal fascia and soffits, and new gutters. The overall work on the house is excellent the crew out here have cleaned up every night, ask for my preferences on looks and placement keeping me informed of their progress. The craftsmanship is outstanding work and the ability of the crews and foremen have been above expectations. I should know I worked in the mobile home industry for a while working with metal and roofs.
Here is the down side. From my understanding there was a change in managers (or lack of one until after job started). My job was delayed a week at the last minute. I had to call the office to find out since no one showed to work for two days. Delayed again due to foreman illness. Delayed due to materials. In short the communication with the office was slow and sometimes lacking. Keep in mind that there is a new manager and things has improved.
Overall the price was the best in town I got bids from other roofing companies. The workmanship is outstanding. The communication is getting better. This is why I give 4 out of 5 starts would do 4.5 if I could. I would recommend them to other to do roofing and metal work.
Corby Johnson
Sep 13, 2019
•From Google
I’m writing this review for Eric Webb. Long story short, there was reason to believe that one of the roofers had put a scratch into my truck while working on the roof nearby as they worked on my apartment complex. Eric made it right as I contacted him about the incidence. He offered to pay for detailing to get the scratch buffed out or repaired, whichever was necessary, even though he had reason to be skeptical. I got it buffed out but costed a good amount of money. He reimbursed me for the detail job in full. If this man of integrity is any reflection of Rooftop Solutions as a whole, the company is in good hands. I appreciate it Eric!
Jay Vickery
Sep 13, 2019
•From Google
I am very impressed with this company. The estimator was able to come out quickly and explained clearly what I had and what he thought I should have done but was good about explaining my options. I feel like the price was competitive and the crew that came out and did the work was good. The work was done quickly and they did a very good job cleaning up the mess after. Office staff was professional and very helpful each time I called. Will be using them again for future work!
Travis Hoover
Sep 13, 2018
•From Google
Working with Rooftop Solutions has been an amazing experience. We met with them and a week and a half later we had a new roof on! Not only that, but they worked with our insurance company to get not only two sides of the siding replaced, but the whole house (due to our siding being discontinued and our house not being wrapped with Tyvek.) I can’t say enough about this company for going the extra mile. Would definitely do business with them again.
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