VernCo Roofing

This review is for the Cedar Rapids, IA, VernCo crew (Joe H. and Brock). On May 21, 2024, a severe storm took down a huge branch from a tree in our backyard (which took out a section of our fence), as well as a 30-foot branch from our neighbor’s tree that hit the roof and rain gutter on the side of our house. Our State Farm agency, which we’ve been with for more than a decade, gave us Joe’s number. I called Joe and he immediately set up an appointment to take a look. Three hours later he was there to assess the damage—not just to the roof and rain gutter, but also any possible damage elsewhere on the house that we could have missed. Luckily the side rain gutter was the only casualty. What impressed us most wasn’t just that he was straightforward and honest enough to say the gutter damage didn’t necessarily need replacing. It was also the fact that he and Brock came back the next day to remove the gutter guards and bend the existing gutter back into shape and reattach it with new spikes in two spots—FOR FREE. In the process, they even cleaned a whole bunch of mud and pebbles out the gutter (something I’d been meaning to get around to myself!). The gutter looks better now than it did before the storm, and there was no pressure to replace or fix anything else whatsoever. We didn’t pay a cent. Joe seems to get that great customer service and zero-pressure is the wise, long-term-vision way to build a business. Not short-term tactics cloaked in B.S. We’ll definitely keep his card around in case something more serious happens (knock on wood! 😆).

Chaney Smith and his whole team from VernCo did a fantastic job on our roof right from the start. We were surprised to learn that we had roof damage from the August 19, 2022 wind, hail and rain storm that blew through West Des Moines that afternoon. He worked flawlessly with our insurance company and we had our new roof completely installed before the colder weather set in. The crew did a great job, took care in not damaging our yard and landscaping and cleaned up perfectly after they were finished. The best part was they used a very high quality shingle and therefore we qualified for a discount on our homeowners policy! We would highly recommend this company to everyone!

Had a crew show up and start tearing off my roof and then discovered they were at the wrong house. They were getting ready to leave when my roommate walked outside and asked what they were doing. Note: we had no shingles or dumpster in our driveway. They also didn't take the shingles they had torn off from the roof. They were just left out there and the plywood was exposed. When they came back to put plastic over the areas they tore off( we had our roofers move our install up and do the install correctly) the shingles were thrown into our yard and picked up from there, guess what nails were found where the shingles were thrown into the yard. They were going to leave without knocking on the door or leaving note about our roof. Had we not been home we would not know what happened to our roof. I found the number for the local office. They were not aware of the problem, the crew never contacted the local office or project manager. Chaney was the project manager and he was helpful with our problem.

Absolutely flawless from start to finish! Vernco worked seamlessly with our insurance company. Chaney Smith (Vernco project mgr) called and explained everything, including what to expect from them and what they needed from us. Crew arrived when promised and completed roofs the same day. Vernco submitted supplement to our insurance company and had it approved prior to sending our final bill to me, ensuring the extra will be covered by insurance. Job well done!! Will definitely recommend Vernco Roofing!

After a server hailstorm hit our area, we needed a new roof and new vinyl siding on our home and garage. Our insurance company recommended VernCo and we are very happy they did. We got a better grade of roofing and a discount on our insurance premium. The new roof was installed within 3 weeks and the siding was done as soon as it was available. Our project rep. Cameron Diouhy was very helpful in dealing with the Insurance adjusters. The entire project went better than we could have ever expected.