Walter Roofing

Back at the end of March (2023), we experienced a nasty hailstorm in Ames, Iowa. Our 100-year-old house and our garage had some serious damage the roof on the House and the roof on our detached garage both needed to be replaced PLUS we had some widow-related damage too. Noel and the Walter Roofing team were on our street almost immediately after the storm and I’m THANKFUL for that! I’m thankful because their drone definitely helped us understand the damage much earlier than waiting for an insurance adjuster with a ladder and their expertise helped us understand our rights underneath our insurance policies too. Despite not needing URGENT repairs, as there was no leaking, the damage was significant. Frankly, I was surprised at the shingle damage because 1) it was hard to see from the ground, as the roof is so high on our 2-story house AND 2) the shingles were only 5 years old on the garage and 6 years old on the house We were fortunate that Noel and team at Walter Roofing was able to detect the damage quickly AND they were able to coordinate everything all the way around, especially with the insurance adjusters. In the end, we got FULL replacement of everything, just as our policy stated we should. The roofs on our house and garage were first up. After that, the siding was replaced. On the siding, we had the option to choose a much more modern color and it looks much better than the white we had before. I'm no siding expert, but It was clear Noel was! I can say, to me the crew took their work very seriously. They did a good job of making everything look just right. I even caught them pulling some siding OFF to RE-START in a tough corner area near the back porch. I was very happy they didn't just continue and cause it all to look bad back there! They did they right thing and re-started that section. It's always nice when you have someone committed to quality work working on your house! 😊 By the way, all the team members I met were super friendly and were patient with us as we were coming and going in and out of the house during their work. I'm not 100% sure if I should share this or not, but I will share it anyway... when the siding was ordered the siding manufacturer shipped out the wrong color to the distributor. I was grateful that the installation crew noticed right away and didn't move forward and install the wrong product. I was also very grateful that our project manager, Noel, ‘went to bat’ for us and got the replacement product shipped out in an expedited manner. That meant our project could continue moving forward quickly. Speed was important to us as we were doing everything we could to get the House ready for an engagement party and we're so grateful that Noel mainly (but also all of Walter Roofing as well) did everything to help us! Bottom line -- I would use Walter Roofing again, would work with Noel again AND would recommend Noel & Walter Roofing to my friends.

It all began when our insurance company left our state, and we had to get new insurance. The new insurance company informed us that we needed to replace our roof, including shingles, facia, soffit, and gutters. So we began getting bids, and we ultimately chose Noel with Walter Roofing. We most definitely made the right decision in going with Walter Roofing. Noel came out and looked at everything and said it was all hail damage and that we should file a claim with our old insurance company. So we began the process, and Noel worked day and night with us and our insurance company. Sometimes, it was a struggle, but Noel never ever gave up. He worked so hard for us. He was able to get us approved for everything we needed, PLUS SIDING AND WINDOW WRAP! We were absolutely delighted to hear this. Noel got everything covered and saved us literally THOUSANDS! And to top it all off, Noel also replaced our roof on our garage to match our home. He also even put trim around our windows and really made it pop. Also, every day, Alex and the crew worked very hard to do the very best job they could do and cleaned up after every single day. It only took less than a week to complete. It really was a huge job. Noel definitely went above and beyond to get us what we needed and then some. So there really is no reason to go anywhere else for all your roofing and siding needs. Noel is absolutely amazing. Walter Roofing and Noel are hands down the best there is. They made our house a home to really be proud of. I have included a few before and after photos. We are so pleased with how everything turned out. Thank you, Noel, Alex, and everyone at Walter Roofing.

I contacted Walter Roofing about coming and taking a look at some roof damage that I had. Within just a couple of hours Noel Medina called me, ask me a few questions and the next thing I knew we were rolling towards getting a new roof. Noel took care of everything from start to finish. The one thing I remember most about Noel is he told me, "you're in good hands with Walter roofing," and I took him at his word and am very pleased with the results. I also have to say that Chris came out the day the adjuster was here and he just took charge and everything went smooth as glass. I also have to mention Payton and the crew that came with him. My wife and I came home from work, we drive school buses, and the crew was all over the house, I mean they were very busy getting the job started and finished. And the job is done and it's absolutely great. They cleaned up after the job and left absolutely nothing around my house. All in all it was a great experience and all concerned did everything they said they would and more. I am very grateful and pleased.

Had a absolutely wonderful experience working with the company, from the 1st call Noel sold me on the company and lthey’re top rated work- I said I have a cheaper option and he said let me tell you why we are better and he did exactly that I called him on a Wednesday and said you sold me, when can your crew come out and he said “we’ll be there Monday” & that they did- beautiful sparkling black roof in 1 day, the crew worked sun up to sun down to assure it was done in a timely manner and Noel kept me updated with live stream videos of the work being done. Payton was our site manager and assured the work was done up to their standards- the man even asked if he could assist us past s we struggled putting a new storm door on- talk about above and beyond! Would recommend over and over again they were absolutely wonderful to work with… not to mention their pittbull mascot fits in nicely when you have a house of pittys ❤️

Like a lot of our neighbors, our roof sustained some damage after the tornados on April 26. We reached out to Payton Pryor and even though he was running on little to no sleep, and had been traveling all over assessing damage, he showed up and took a look for us! He determined there was damage and got the ball rolling! We can’t say enough how amazing he, Nicolas Aleman and the team at Walter Roofing have been through this entire process! They were professional, timely and answered all the questions we had! The communication back and forth was outstanding and we were never left wondering about the status of things! They took care the day of to cover up all the landscaping, flowers etc and finished the entire job in one day! We highly recommend them for any of your roofing needs!