First Class Roofing LLC

I'm rating First Class Roofing 10 out of 5. When the strong winds loosened a corner of my gutter, creating continuous loud banging in my neighborhood, I called a couple of roofers for an estimate on my 21 y.o. roof. I was told they will only inspect if I first signed a form to file a claim with my homeowner's insurance. Prior, I have done on-line research on signs of wind damage, e.g. blown shingles, and unfortunately I didn't see any, not even a tiny piece. First Class was last on my list. Hmm. . . average level 5 rating statistically impossible but worth a try. Bryan Dugan called me back within the hour and came to inspect my roof. After looking at my loose gutter, he went to his truck, got his tools out, climbed to the 2d story roof and nailed down the buggah securely. He said my roof was showing age but no wind damage. But, if it had damage, he would work with me on a claim. I hired him on the spot. Bryan put action into the spirit of Aloha and Ohana. He didn't try to pull a roof over my head. He freely shares his knowledge of the roofing business that he built upon, starting as an 18 y.o. roofer. You just have to meet him to experience what I am saying. He's highly responsive before and after the job. I texted him on a Saturday just to test, and he responded immediately! [Sorry, Brian.] He mentioned other roofers that I might want to call. Basically, he did not want My business; I had to want HIS business. He also installed the top of the line solar attic fan as well as using only a top rated shingle product-line. He did not cut corners for profit and gave me a discount. He and his crew finished the job in 1.5 days. They showed up 30 minutes before start time to lay out everything and set up their PPEs! His workers of 5 were polite and worked in unison, like busy worker bees on a mission. After a thorough clean up, Bryan flew a drone over my roof for final inspection and emailed photos to me plus a bonus photo of my family. I'm still smiling . . .

After 22 years, it was time for a new roof. First Class Roofing was definitely the right choice for us. The company is licensed, insured, and has workers' comp. Extremely important when people are working on your property. And the 5 star reviews are spot on! Bryan, the owner, is extremely thorough. He helped us coordinate the removal and reinstallation of our solar panels and his company also inspects and replaces any rotten roof decking or fascia before the new flashing and shingles go down. The company uses top-quality products and now we can rest assured our roof will last another 40 years. The First Class Roofing team finished our roof in 2 days and it looks spectacular! The guys started on time, were courteous, and cleaned everything up when they finished. Bryan personally makes the final inspection and his standards are high. First Class Roofing checked all the boxes!

Went through BBB for referrals for a roof replacement job. Of the companies that contacted us, First Class Roofing LLC's Bryan (& Alyssa) rose to the top of our list. We found Bryan to be professional and knowledgeable, yet, friendly and personable. He recommended a roof product for its reliability and longevity. His price was reasonable and he fit us into a great schedule. We asked various questions and got solid, satisfactory answers. The job started and ended in one day thanks to an experienced crew, timely supply delivery, good weather, and all around superb job coordination and teamwork. We're very pleased with the job completed. A key piece is communication and responsiveness, which we feel is very important and Bryan more than exceeded in this regard. His First Class Roofing LLC team are the cream of the crop and we would work with them again.

Da BEST Roofing Company EVER - they truly live up to their name, First Class Roofing, LLC.!!! Bryan from the first contact - and every single time after - was so unbelievably responsive and professional that surprised both me and my parents and even the resident manager! We so appreciated this quickness and being readily available as we had just been affected by the unusual heavy rain and southwind storm that ripped part of our patio roof off. He even went that extra ten miles+ to ensure that the home owners' association managing company and homeowners' board concerns were attended to and addressed. From that inital contact, to the repair, and the follow up, we are super pleased with the work completed and blessed to have found Bryan and his First Class Roofing, LLC! Mahalo nui loa, e Bryan and team! We refer this roofing company 100%!

If you are ever westbound on the H-1 freeway take a look on your left about half a mile before Home Depot and you will see a large completed reroofing job at Pearl City Hongwanji. First Class roofing replaced our old rusty roof and did a first class job. The boss Bryan is very honest and upfront. Everything he said he would do he did and at a very fair price. We got 3 bids for our reroof job and First Class Roofing was by far the best bid. Some of our board of directors members were hesitant because First Class Roofing is such a young company. But we voted to accept their bid and we are glad we did. The job took around 7 working days and was just completed today 1-23-2023, the quality looks good. We definitely recommend First Class Roofing for any large or small job.