From Mike Shephard.

Crosby Roofing & Seamless Gutters
Awful experience. They sub contract insurance jobs to the lowest bidder who does awful work. They chipped the trim around my house and cracked some of the boards in half. Shoddy workmanship: poorly laid shindles, gaps everywhere, sealant spread unevenly, tar on the side of my house, DirecTV antenna tore down and just lying in my yard, a fence section removed and not replaces so they can get in the back yard, the list goes on. Have been dealing directly with the owner (Richard), who gives empty promises and hopes you just go away (he promised to meet me at the house this week, haven't heard a word and been texting his personal cell phone). This is about the third time since September he's promised to make things right and then went silent. Will be reporting this to the BBB once this is written. I have a very hard time believing I'm the only one having this experience with them.
*****UPDATE*****
Have my house up for sale and the inspector found that there was a water damaged hole in the roof (reason for the insurance repair) that they just covered with shingles and has caused additional damage.
*****UPDATE 2*****
The picture attached of the hole in the roof was 9 months after Crosby put a roof on. Not before. Stressing that the hole was Crosby's fault