Westfall Roofing

I have to say, it was a very pleasant experience, having my roof done by them. They were not the cheapest nor were they the most expensive. From the salesman John LaGrace who showed up and sold and explained it all to me as to what I was getting and paying for. He made me feel comfortable and I trusted in the products he was selling. I did my research, but he was a good salesman and did his job professionally. They are platinum installers of Owen’s Corning, that told me enough. It was explained to me, that they do not contract out, it is all in house people they use to do the work. That is a big plus for me. Lots of companies will tell you that to make you feel good. But, I check and ask to many questions, cause I was (we will say) lied to on a few other projects I have done(not by them). I love they are a local company and have years of experience. they not far from me, so I am the type of person who likes to see what he is getting for my money. I visited them in person( the digital age is good, but human contact is better.) I went there and was told to go to the next building, where Becky is. I loved her so much she is my main contact, through the whole project. She was a great person to work with and helped resolve any problems we came across. Yes, it could all be done over the phone, but I like dealing with humans and faces. I ran into a contract problem and while I was in the office, she introduced me to the manager of projects and he quickly fixed the issue with my paperwork. I was prepared and had all the information for him. That is why it was resolved so quickly. ( I don’t remember his name, but a really nice guy). This is why I recommend them! The whole project went down great. The team that came out Awed me. How professional they were. I was not impressed with the project leader Simon Rodriguez, he was offering me/pressuring me into something I paid for, long story short. I went with it did my research and had it all straightened out (last paragraph). I had issues with my fascia in certain areas and had to get it fixed(due to rooftop a different company I would NEVER RECOMMEND). I went with gutters through them, because they are coved by the roof’s warranty. A little pricier then I wanted but, any issues I could call them. The 2 guys who came out and did them were top notch and explained why they were doing it the way they were and answered questions for my future project and gave me great ideas and answers. I don’t have their name, but great people. Would I recommend them, yes in a heartbeat. They were professional and wait for it….. the roof was put on the same day! They started at 7:45 am and were done by 6 pm, complete! I added the attic fan, for the tax rebate and the chances of saving a some money along the way! ( time will tell). The fascia was fixed a week later( I was on vacation) and the gutters that same day! The 2 crews were like ninjas getting the work done. If I can give you one piece of information from get work done on my house. It is know who is doing the work! If they are subcontractors, they are selling you a job where someone else does the work and they just want your money(A.K.A. A middle man to get paid) and give you a fake warranty, cause you always have a manufacturers one with any product. The last thing is GET IT ALL IN WRITING!!! If it’s on paper they can’t deny you it or charge you for what is already in the contract….. seriously! I am in Florida for 7 years and been taken twice. I recommend Westfall, to anyone! Great company, people and products! They have a platinum Accreditations from the manufacturer itself! Who could ask for more! Hope this is helpful to anyone who made it this far! No Question, great service and products, you get what you pay for! Any questions the color is midnight plum

Because of life situations, I had not been able to write my FIVE STAR review regarding Westfall Roofing. I finally have time to tell you about an incredible experience and the amazing Westfall Roofing Team. My Tile roof was done during the summer of 2023, one of the hottest summers in Florida I have ever experienced. It had to be 130 degrees on my tile roof. If the sight of hard-working men getting busy with a roof impresses you, Westfall Roofing is the company you want to do your job. As you may or may not know, a Tile roof on a 4000 Sq Ft home is not an inexpensive job. They started the project by putting wood planks and plastic on my paver driveway to protect it. Then covering plants and shrubs to keep them from getting damaged. Again it was over 95 degrees every day during this job. The first "ROCK STAR" I need to tell you about, who was there for me from the beginning to the end, is Lindsey, my Senior Production Coordinator who was the BEST, I have been in customer service for over 20 years and she was so impressive. Lindsey communicated with me from the start of the project to the end... When the last question from Linsey was, are you happy? Happy I was happy!!! Then there was Matilde there every morning and afternoon to make sure the project was going smoothly. Michelle coordinated several things that needed to be done and was always keeping me up to date. Brian, what can I say, you came out to my house and let me know how the perfection would take place. You put Walter on the job to complete it, he brought the biggest smile on my face. His expertise was above and beyond what I expected. So my job was finally completed and I needed gutters. David came in and took great care of me. To the team at Westfall, "thank you". You far exceeded my expectations and made me an extremely happy customer. I will always be a huge fan of Westfall and will recommend them to anyone looking for the BEST Roofing Contractor in the Tampa area. “The Roofer You Can Count On!”

I'm not sure where to start writing my FIVE STAR review of Westfall Roofing. My wife and I decided to go ahead and replace our roof, since although it was only 8 years old, we were not happy with how it was installed and we had a recurring leak problem in the metal roof that was later built against the existing roof. We saw several commercials for roofing companies and we did some online searches about them and decided to contact Westfall as they are a local company with many years of experience and a solid reputation. Even though they are not exactly the cheapest on the market. One thing I am sure of: it was an incredible experience having my roof done by them, at Westfall Roofing they are an extraordinary team, from the president to the last of their employees. Everyone that was involved with my roof were all professional and friendly starting with Robert Comer, our Roofing Consultant who kindly and professionally explained to us the possible variants to solve the issue raised as well as field supervisors Robert Kenney who took care of the replacement of the asphalt shingle roof and field supervisor Marc Taylor who was in charge of improving the solution to the metal roof leak, both under the careful supervision of Mr. Brian Holmes. It is impossible not to mention the attention and support provided by Mrs. Anissa Westfall throughout the entire duration of the project, ensuring that our experience was nothing less than complete satisfaction. Now I would like to highlight the true stars of the project, the hard workers who did the magic of executing their tasks expeditiously and professionally from job site preparation to completion of the project under severe inclement weather (extreme heat and then sudden rain) without detriment of the magnificent result that I show in the photos. To all of them, management and hard workers, our sincere gratitude for the magnificent work done. Without any hesitation we recommend Westfall Roofing for any roof project.

My roofing job was scheduled for a Friday, with the understanding that it would be completed on Saturday, if necessary. The beginning went as planned, and the job was indeed continued on Saturday. At around noon on Saturday, the crew cleaned up and left. I walked out and looked at the roof, and the peak was left unfinished. I attempted to contact the job manager, but was not able to make contact due to it being the weekend. Nor was I able to leave a voicemail, as his voicemail was full. I had no idea what was going on. I did not know if the crew was coming back on Saturday or Sunday, or if it would be continued on Monday. Of course, it rained on Sunday, on my unfinished roof. The job was completed on Monday and I spoke via phone with the job manager, who explained that the crew left because they had run out of shingles. We then set up an appointment on Wednesday to go over photos and for me to ensure that the job was indeed finished. I made sure to be home at the agreed-upon time on Wednesday. However, he did not show up. When I got him on the phone, he said he was so busy he just forgot. He then sent me photos of the top side of the roof so that I could see that the job was completed. Meanwhile, I was dealing with a downspout that had been detached from the gutter over the front entry. (This is visible in the photos sent to me by the manager, by the way.) I forced the downspout back into the gutter opening, but the gutter still drained directly onto my front porch. Knowing that I was getting new gutters, I did not force the issue. The date for the gutters was rescheduled, due to weather, which is understandable. However, the email confirmations had errors, leading to confusion about the actual date of the job. Further, I was asked to confirm the colors, and they were wrong. I requested BROWN gutters and WHITE downspouts. I replied to the email specifying the correct colors and was advised that the error was corrected. The gutters were installed but the colors were NOT corrected, as the gutters were most definitely white. ***The person in charge of the gutter job acknowledged the mistake, apologized, and fixed it, which is why I added one more star.*** I do not question the quality of the work, but other than that, everything about this job was painful and just downright wrong.

We had been baffled by a leak on a small spot on our garage ceiling because we couldn't determine where it was coming from above. The person who set up the appointment was very helpful and assured me that they were sending one of their best. Today, John LaGreca came out to give us a quote on what we thought was a roof leak. He seemed to be a very nice man and it was clear from the get go that he knew his stuff. He looked at the ceiling damage and went through a number of possibilities. He systematically went through each possibility until he was able to determine the cause of the leak. He finally figured out the cause and that it was a very simple fix, one that we could take care of ourselves. He was here only for a short time. I was impressed with the work that he put in on this particular appointment. He could have stood there with a clipboard and created a quote for a random roof repair that wouldn't have been necessary -- I wouldn't have known any better. However, instead, he focused on finding the problem, made an honest evaluation and shared a solution that was simple. His honesty was refreshing. What he accomplished in that short period of time convinced me that Westfall Roofing hires people who are truly experts. In short, he earned my trust in him and Westfall Roofing -- not an easy accomplishment. While I didn't need the company's services at this time, the first call I will make when I do need help with the roof will be Westfall Roofing.