Pit Crew Roofing

WARNING! Mickey came and gave me an estimate, gave me a great feeling about using Pit Crew. TURNS OUT MICKEY IS THE ONLY GOOD PART ABOUT PIT CREW ROOFING. You won't actually deal with the rest of the company until after you sign a contract and put your deposit down....so by then its too late!! DO NOT USE PIT CREW. At a high level, here is why I would never recommend Pit Crew 1. We caught a crew member peeing in our garden, where we grow vegetables to eat. 2. The crew on the roof started physically fighting and cussing at each other, scaring our neighbors young daughters from their own yard to run inside. 3. The clean up effort was non existent. We were constantly picking up roofing nails and debris. (See picture) 4. Our yard was trashed when the roof runoff had a weird blue plastic after a rain event. They said it was biodegradable, but we have dogs it seemed unsafe to let them out in the yard. 5. They took over 30 days to finish the roof when they initially said 5 days. 6. They don't employ crew members who know how to miter joints, or use a miter saw. (See photos) 7. The material was stored so poorly it looked like a dump and the drip edge got damaged. (See photos) 8. The communication about when people were coming was non existent. We had a handful of no call no shows.....in the middle of the project. They said the inspector was coming, but I checked the permit and the inspector never came by between days off..... 9. Twice they told me they would work through the weekend and they pulled no call no shows.... For more details about my experience read below If you need ANY woodwork done on your roof, avoid using Pit Crew. I needed a lot of woodwork/repair on the roof itself, plus I needed fascia replaced. Pit Crew brought in a 10 man crew to tear down my roof to nothing. For the following FOUR WEEKS, they only sent a two man crew to the house to finish the bulk of the woodwork. They insisted they only had two good woodworkers on the crew, so they couldn't send more manpower my way. Sadly, if you look at the wood work completed around the house its very ugly and poorly done. IF YOU NEED ANY WOODWORK DONE, AVOID PIT CREW. My final invoice was double what my quote was for...the change orders took over two weeks to get in my hands, and at that point the bill had already DOUBLED IN PRICE. The work they did for the drip edge is very poor quality work and my neighbors can't believe it. The material was stored very roughly, so the drip edge was damaged and installed with scratches and dents. The roof was done months ago, and I am still finding nails in my tires and throughout the yard.

My husband and I are very pleased with our new roof! We had our roof replaced just before Christmas 2023 because our previous roof had developed leaks. We had estimates from three roofing companies. Miko from Pit Crew presented a quality product at a competitive price. We chose an attractive upgraded shingle that was well rated by a consumer products testing company. Once begun the roofing crew worked steadily and efficiently to complete the roof in two days. (There was an additional day while waiting for the inspection to be done.) The city inspector told me that he had watched the crew at work and that they were following good roofing procedures. A perk that we much appreciated was having our driveway and sidewalk pressure cleaned by Pit Crew after the roof was completed. Admittedly, the clean pavement makes our home and our new roof more attractive. I suggest that before contracting for a new roof, one check with your insurance provider to confirm that the shingles and materials you choose meet their standards for durability and weather resistance. A roof is a major investment. Make sure that you fully understand the details of the contract. I experienced some confusion because I did not fully understand an issue that was covered by the contract. Be sure to read the contract and ask questions so that you understand the product and the procedures that will be used.

Beware! We hired Pit Crew Roofing to repair a leak for my elderly parents who are in their 80’s. We also had 4 other actual roofers come out and give us estimates (not sales reps). The four other roofers came in between $1500 and $2000 after going up on the roof, looking in the attic and inside the house. Pit Crews verbal estimate was for a 1/2 day at $1375. The salesman, Micco, did not even go on the roof to assess the damage. When I got the written contract, it was for a full day ($1375. X 2) instead of the 1/2 day as discussed. And they wanted half of the money up front. When I questioned this change, I was told by Jazmin that the salesman was new and it could potentially take a full day which is why the contract was for a full day as opposed to a half day. However, she assured me that in the event it only took a half day as quoted, we will be paid in full, having put down $1375 up front. The first day the roof tech showed up, he arrived alone and without materials. It wasn’t until then that he assessed the roof and took pictures. He then sat in his car half the time he was here, waiting for materials. The second day he showed up, he brought his wife to help him clean up. The two were there from 9-3 and gone 2 hours in the middle of the day. I was then told I had to pay for 2 days instead of the initial 1/2 days work I was initially quoted. When I addressed my concerns to the sales manager Micky, he decided to bill for a total of one and a half days … still 3 times the original estimate. I’ve asked to speak to the owner several times who has yet to reach out to me. A few days after the work was supposedly completed, it is still leaking in the same spot. Now they won’t fix it until we pay for the disputed remaining balance. So unethical. Tell customers it will be 1/2 day and then send one person who works at his own pace, all the while charging by the 1/2 day. Then, after taking 1/2 of our money for the job, refuse to compete the job until the disputed balance is paid in full?? Let me guess, I pay 3 times the amount quoted for a roof that is not completed and I’m supposed to believe they will come complete the work AFTER I pay them???

This is the second roof that I have collaborated with Pit Crew Roofing on. When I needed the first roof, I scheduled a consultation and quote with Mickey at Pit Crew Roofing. He gave a very thorough explanation of the estimate, color options and the process that would take place. He gave me the option to view the color options at the office or to receive the shingle information electronically. They will really just meet you at the point that serves your need. The ladies in the office were quick and efficient with my necessary paperwork and permitting needs. I was informed when my job was on the schedule and again when the materials were to be set up at my residence. The job was done in the estimated timeframe. The crew that worked on the roof did a great job and it passed inspection as planned. The office stays informed on each individual job as it takes place, because their priority is customer service and quality of work. For this second and most recent roof, I again experienced great service with Mickey, Donny and JoJo. Donny and JoJo kept me informed of when supplies were being dropped off and when the job was complete. Thank you for taking care of my roofing needs!

If you're looking for a roofing company that not only does great work AND has great customer service. then look no further then , PIT CREW ROOFING Our salesperson, Vincent came out to our home and displayed the products and made us feel very comfortable. He was very knowledgeable of the products and was able to answer all of our questions from start to finish. During the construction phase, the workers, " the backbone of the company " after a long hot day picked up after themselves. and most importantly when around with magnets to seek out the nails that were in the yard and driveway. Saul , the production supervisor stayed in touch and answered all the questions and concerns that we had. also came out to our house to check on things. after the crews had put in their day. and after he himself had put in a full day. Donnie , does quality control and does the final inspection of the job. making sure that everything gets done and done well. To everyone from the office personnel, to the workers and magaement . You did a great job, and we thank you ALL very much for our new roof .. Cindy and George Schaeffer