GSD Construction Services, LLC

Grateful my cousin referred me to GSD!! After a storm my roof started leaking into my bedroom ceiling. ugh, I assumed I had damage to my roof, the storm was awful and strong enough to break limbs off a few of our trees. I wasn’t looking forward to the process of having my roof work done again. I had just paid 3 yrs ago to have the whole roof replaced. My insurance company said I had to or they wouldn’t renew my insurance policy. The roof was old when I bought the house so I already knew I would eventually have to bite the bullet to replace it. It was expensive but that’s part of being a home owner. I filed a claim with my insurance company and they basically denied my claim - saying there was $687 damage and to have it repaired. I was talking to my cousin about it - she lives in the same area and had damage too. She referred me to her GSD rep Christine - she used them for h er home and was really satisfied. I called and Christine was nice enough to squeeze me in for an appointment. After looking at my roof she said there was in fact extensive damage from the storm as well as other things that were damaged on my home from the storm. After submitting an appeal with my my insurance company they sent out a different adjuster to inspect it again and I finally got approval to have my roof replaced. I just wanted them to be fair and I just wanted to be made whole again! I’d drained my savings paying for this roof a couple years ago and every year I pay a hefty premium for my insurance. After the approval Christine scheduled for the replacement to be done. She’s definitely an experienced expert. She explained the whole process. Her crew was punctual and hardworking they left my property spotless and my roof looks amazing!!!! I just couldn’t be happier!! I wish I would have known about GSD last time. So grateful my cousins referred me to them!!! I’ll be referring my friends and family to them also.

Initial Review - I am only rating one star because you have to give at least one in order to post a review. This company approached me several months ago to replace my roof by way of filing an insurance claim. After researching them I decided to go through with the process and made an appointment to proceed. The "General Manager" who was scheduled to meet me reschedule the day of the appointment due to a inspection that had ran late. Upon the date of our rescheduled appointment, nobody showed up. I called this individual and left a message but never received a call back. I then called the companies main line and left a message with them but never received a call back from them either. I find it very unprofessional to not follow up with customers. Revision - Shortly after posting this review I received a call from GSD expressing their sincere apologies. It was explained to me that they recently shut down some branches and let go of several employees whom in turn destroyed records. Although the employee I dealt with, Christine Cummins, was still employed with GSD (which didn't explain the no call no show to my appointment) I decided to give them one more chance. The representative that showed up, Jim Henderson, was very thorough and honest. As it turns out my roof was actually in good condition and only needs some minor repairs in which are not eligible to be filed as a claim through my insurance company. Jim insured me that the experience I had is not how GSD conducts business and would be passing his findings on to his superior. Based ONLY on the interaction I had with the second representative am I editing my review. Had I dealt with Jim to begin with I am sure my experience would have gone much differently. I do not think it reflects very good on GSD for having an employee such as Christine whom (a) suggests a new roof is needed when it is not (b) insists the job will be eligible to be filed as a claim with insurance when in fact it is not and (b) Does not show up to appointments or even return calls.

Not a single roofer spoke to me or treated me like Travis when trying to get quotes. This was my 1st roof… 1st metal roof…. 1st Florida roof experience…. A tough learning experience & very frustrating. Travis changed the entire process. I didn’t feel uncomfortable at any time asking all of my stupid questions. He went above & beyond so many times & his price was no higher than others. He & Stephen even explained how I did NOT need things done that other roofers said I needed… such as removing toenails when installing straps which is very labor intensive, unnecessary & very costly!!! The inspector made a point to tell me how great the work was, specifically the work Stephen did on the single straps. Even the laborers were so nice to me! They left my home & yard in great condition! To be able to have a professional, competent , Un-intimidating experience & even be able to laugh through it all…. At a fair price is a unheard of. These are your guys & your company!

I recently had the pleasure of working with GSD Construction Services for a project, and I couldn't be more satisfied with the experience. From start to finish, the team demonstrated professionalism, efficiency, and a genuine commitment to quality. A special shout-out goes to Zach Schmitz, my point of contact throughout the process. Zach was exceptional in managing the claims process, making what could have been a stressful experience seamless and straightforward. His attention to detail, clear communication, and dedication to ensuring everything was done to the highest standard truly stood out. The construction itself was executed flawlessly, with the team showing great respect for timelines and the project budget. The end result exceeded my expectations, and I would highly recommend GSD Construction Services to anyone in need of top-notch construction work. Thank you, Zach, and the entire GSD team, for a job well done!

When I first met Zach and Andrew they were in my neighborhood replacing a neighbors roof. I asked them to inspect my roof to check for hurricane damage. I was very impressed with how thorough that they were with the inspection. They then proceeded to explain to me the entire insurance process and how it worked. They provided me and my insurance carrier estimates for all of the damages. They were also kind enough to be there when the adjuster came to inspect. They were successful in getting my roof approved for full replacement. It only took 1 day for their 12 man crew to have my roof torn off. The tiles were literally delivered the following day and were loaded the day after. They then proceeded to have my roof installed the following week and I could not be any happier with the results. Truly a wonderful company and I would highly recommend them to anyone!