PRS Roofing

This company is awesome and did a fantastic job. All of them are very knowledgeable from the salesman. Mike, who came originally to check the roof. Explain the whole process once the permit was ready they were ready to go. We were held up because my wife had to decide on the collar so there was a delay because of her work schedule. They were very patient as soon as she was able to do it some weeks later they filled out a new color sheet The manager Chris called me said the material will be out on Monday. The dumpster will be in place on Wednesday. The crew will be here Thursday morning any questions they were always reachable right away An answered or took care of any doubts or fears. The crew came early in the morning Thursday tore everything off there any adjustments, etc., that they had to do then they dried it in. There was a manager on site all day for the tear off, oversee that everything was done correctly and better Had no issues they put it on the next day nice and straight all the lines are straight, the shingles, etc. The ridge vent is nice and straight. The additional venting they put on the house at my request is top quality, not plastic garbage Everything was installed nice and straight. I have family that’s a roofer unfortunately not in Florida anymore. They moved out of state, but they’re still doing it They did the same as he would have did it for his own family I sent my brother-in-law pictures of it. He’s been in the roofing business. Over 30 years he even said they did a fantastic job he couldn’t of. Did it any better I am beyond happy with this company From start to finish, their whole team has many years of experience combined, And the crew that did my roof Had a lot of experience as well if I could give this company 10 stars I would unfortunately it only allows five Thank you, PRS Roofing you guys are awesome

Initially I thought we made the right choice in choosing PES solar but after this past month I regret our decision. We made a huge investment in these solar panels. I needed my roof repaired for insurance purposes and have been trying to contact someone from PES for a couple of weeks because I need my panels removed and replaced to get my roof done. I sent an email to the office on the 11th and left a message at the Debary office and no response. I finally decided to call the toll-free number and spoke to Michelle who initially transferred me to the wrong department. I told her the situation and she told me she thinks it's $250 per panel and I have 41 panels. Do the math. I asked her to please confirm the price left my number and email address and again no response. I had to call again the next day and spoke to Michelle again and she stated she confirmed that was the actual price but she "thinks" if I use their roofing company something can be done. I was informed by the sales representative when I purposed the solar panels that if I should ever need roof work done, they would take care of it and I wouldn't have to worry about anything. I then spoke to what I thought was a manager at PES and he told me if I used their roofing company (PRS roofing) they would reduce the price for removing and reinstalling the panels tremendously. They had a project manager named Freddie Diaz come out that same day to inspect my roof, but no proposal was provided until the next day. After careful review of the proposal, I noticed that there was no mention of removing and reinstalling the solar panels or replacing skylights. I kindly asked to have the proposal updated to reflect these two services. It was updated to include the removal and replacement but not the skylights. The project manager told me they don’t do skylights at this time. I’ve gotten over 10 proposals from different roofing companies and all of them included the skylights which I found to be odd. I decided to call the 800 number for the company and spoke to two different representatives, Diana and Brittney, that informed me that PRS roofing does replace skylights. I sent an email to the project manager to confirm and still haven’t received a response. This conduct is extremely unprofessional, and I was unable to get any clear information or assistance. Extremely disappointed!

PRS Roofing was amazing they explained everything that was going to happen from start to finish. once the permit was issued the game was on it was like lightning PRS called we are dropping off the material in the morning the next day the dumpster was dropped off and the third day the crew was there at 7:30 am and it was like all hell broke loose they are like a well oiled machine they ripped out the whole roof within a few hours they cleaned up everything around the property and within a few minutes they were covering the roof. at lunch time they took a break and after the break back up on the roof and at 5:30 pm the crew were pulling away from the job with the roof completely finished. Amazing in one day the whole roof was complete they did a beautiful job 👍 the roof looks amazing 👏 thanks PRS and your amazing crew.

Beware!! This company is a scam. They will promise you amount and than change it. They will give you invoice than change it to a whole complete invoice. Next will you try to speak to someone about your account they will not pick up your calls. High turn over with employees. Also tried to speak with the president of the whole entire company and he denied to see me when he was in the next office after Austin Maze went in their to tell his side of story and not once did he even decided to hear my complaint. They changed locations and no longer working out the office in Debary Fl. I felt like the salesman down to the General Manager was unprofessional handling my concerns and treated me like I was incompetent to understand the dishonesty tactics they tried to run. I’m forced to pay the rest of this money which they claim my insurance check was supposed to pay. I would mention the workers who did my roof were friendly and nice. The overall experience has been a nightmare. Been lied to by the salesman saying what my insurance wasn’t able to pay, I wouldn’t be responsible and here it is now I have to pay. The general manager Austin Matz decided to wave the wood bill which they charge me extra for without asking if I would like to pay for and just did it. Now they claim he’s no longer working there and now I still have to pay when I had a receipt showing I didn’t. I asked for an itemized receipt which they claim they can’t do. It has been a total nightmare since I decided to go with them. Please do more research and always get everything and writing my advice if you ever use this company for roofing

My experience was excellent with PRS ROOFING. 2 years ago I had called a company called Apex roofing and they denied me because they didn't want to go above and beyond to see if I can get approve through my house insurance to put a new roof on.... Then, PRS ROOFING Company truck was driving around in my area and Freddie Diaz (Project Manager For PRS) was the only one that was able to talk to my house insurance at that time and make my new roof happen..... I will definitely recommend Freddie Diaz to people for their house roofing repairs.... Any questions that my husband and I may have had, Freddie answered all of ours questions in a timely manner.... Thank you PRS ROOFING for my brand new roof..... We love the new roof.... I will give you guys a hundred stars if they have the option for it... Dana