John Scott Roofing

John Scott Roofing Review My roof replacement was scheduled for two days. Dec 15th & 16th. (Friday & Saturday) I was concerned. Bad weather was expected on Saturday. High winds and rain. So, I waited for the call from John Scott to reschedule. Their foreman contacted me the day before Friday. Told me they had been working on scheduling and that they would be there on Friday and get the job done one day. I asked, “How can you get a two-day job done in one day”. He said, “Because I’m bringing eleven workers”. I thought, yeah right. We’ll see. The next day, 7AM, I awoke to noise on the roof. A lot of it! Eventually I got dressed, went outside, and walked around the house. I counted… eleven workers. They finished the job and left at 3:30PM. My point? John Scott is reliable. And none of this up front pay partial amount for the job, wait for the shingles to be delivered (if they get delivered), wait for the workers to show up (if they show up), and if they show, they remove the roof one day and return another day to finish the job (who knows if or when). John Scott himself, provided a presentation of all insurance and licensing certificates, certificates of achievement and an outline of work to be done including: Replace damaged plywood, nail all decking to new hurricane codes, install under lament, (thick adhesive roof covering), install proper ventilation (replaced old ridge vents and added more. Also added several roof vents for those hot Florida days), install drip edge and clean up debris (cleaned all gutters and down spouts). This Friday the inspector comes to take pictures and provide documents to my insurance company. In short, John Scott Roofing is dependable and provides excellent service. Don’t use anybody else.

I would highly recommend John Scott Roofing as they completed my new roof a couple of weeks ago. They called the morning before they were scheduled to arrive and asked if they could come that afternoon to get a head start on some predicted bad weather the next day. They arrived about 1 pm and worked until after 7 pm. They were able to remove the two layers of shingles, replace many pieces of roof decking, remove a cupola/lightening rod system and install peel and stick underlayment, all the first day. Early the next morning, shingles and other supplies arrived and were dispatched to the roof quickly. I sat in the front yard watching the crew work. I had 80' of ridge vent installed along with a hurricane rated skylight. The GAF shingles and other products are top notch and look great. The attention to detail was beyond expectations. The work was completed hours before a 2 1/2" down pour with high winds. There were no leaks. The crew did an excellent job of keeping the site clear, including putting a tarp over the pool. Of the contractors I interviewed, John Scott spent the most time and explained the entire process in detail. He was glad to answer all my many questions, and he came in $1500 and $900 lower than the others, with better products and detail work than the others. His office staff kept me informed frequently of permitting and scheduling issues. I'm very glad I chose John Scott. Ben Briggs

John Scoot Roofing was very thorough with his evaluation and estimate of our roof replacement. We did not have any leaks at the time, but we knew that the roof was close to the end of its protective life. Our roof type was hip & gable as well as a flat roof. John Scott Roofing also took care of the "wind mitigation" reports that the homeowner's insurance companies call for to get those very valuable discounts available to Florida homeowners. Portions of our roof, we discovered were not up to today's current codes, he also corrected that for us. There were also large portions of rotted wood planking on several parts of our roof, as evidenced by the completed report along with pictures, he submitted to us before accepting payment from us. John Scott did not try to charge us more than what he initially bid for our roof replacement. He did not try to nickel and dime us at the end of the job. John Scott Roofing waited until the county did their roof inspection before we paid him for an excellent job completed. His workers were very profession and respectful while on our property. We got bids from two other companies before choosing John Scott, not only was he the lowest but the warranty and service level, in my opinion, was above and beyond. He even found some sort of rebate available to veterans at the time our roof was done. I would highly recommend John Scott Roofing to everyone.

If I could give negative stars I would. This has been the WORST experience I have ever had with a business. The owner John Scott has been downright abusive in his communications with my husband and myself. We bought a home with a brand new roof from this company that came with a 10 year warranty on it. For the last YEAR we have tried to have them honor this warranty by repairing the MAJOR LEAKS from the roof with either a lack of response to our emails and calls or John Scott calling us and yelling at us. The roof was leaking so bad the first time the bathroom ceiling crashed in during a storm, with a fountain of water pouring through and is still yet to be fixed. I have 4 young children that it could have fallen on. John Scott came out after months of complaints, numerous no shows, sending his workers out to say there was no problem with the roof( but re-tarring in attempt to repair parts of the roof), making empty promises to fix it, only to replace the wrong skylight that had no leaks around it (that now does have leaks) and not follow through on fixing the leak areas and damage in the bathroom or the family room. Currently, our ceiling is black and brown from water damage in the family room and a hole in our bathroom ceiling and I am afraid for my children's health. Attached are pictures of the water damage in our family room and the hole in the bathroom ceiling. John Scott has tried to threaten us into taking down these honest reviews and complaints and has stated that the leaks are due to our chimney. However, water would have to travel UP for there to be water damage in our family room from a chimney leak. At one point, we were told by DDR Drywall the reason the work has never been done is because John Scott Roofing messed up the paperwork and billed drywall repairs (that were never done) to a different address. He then called us, screaming at us that we MUST take the BBB complaint down or he would not fix the leaks. If you want any kind of integrity, honesty, human decency, or quality work stay far away from this company!

My neighbor and I both needed new roofs, so we had three contractors provide us with quotes. John Scott spent a good deal of time with us, explaining in detail what his company would do, and his pricing was very attractive. His crew arrived to do my neighbor’s home, and a wind and rainstorm sprung up after they had begun the work. They did a great job keeping the old and new material under control, and made sure that the rain would not get through the partially applied roofing. The next day part of the crew arrived at our house and began working. Part of the crew was still working on the neighbor’s house, as well. Our roof was finished the following day, and the crew did a great job of cleaning up the roofing nails and other debris. Our pool and the pool cage had been protected during the work, and everything was in order after the roof was completed. John had explained how to contact an inspector who would complete a report for our insurance company. We are very pleased with the whole experience and have already recommended John Scott to some of our friends who have also decided to have John replace their aging roof!