Pro Exteriors

I recently contracted Pro Exteriors to perform a full replacement on a 22 year-old 20x20 deck. If I had one sentence to explain Pro Exteriors, it would be this: They are a company in-which you get what you pay for (in a good way). In a day where everything is now way more expensive than it was just a few years ago, and Pro Exteriors is no exception to that, the tradeoff to cost in their case is value. Now that the install has been done for a few months, I understand they really are selling and installing premium building products. I learned that term “premium” wasn’t just some marketing catch or term - the deck was one of the most solid structures I have ever seen or stood on! I have no other words for the framing job but superior, as-are the “premium” Wolf finishing boards also used. I understand why Aaron, who is the owner of the company, insists on using these products – they are indeed superior! Next is Pro Exteriors customer service skills - an increasingly rare trait these days! This is truly an area Pro Exteriors has carefully mastered. When I initially contacted them, Brad came right out and was extremely professional. I could tell he truly cared about the job as we worked closely to spec everything out. I could tell he was even getting enthusiastic at times for how our choices were panning out in the proposal as he knew how good it was going to look – I always love to see people enjoying their job! His attention to detail was excellent, down to something as small as the fasteners being used for our railing system. Once we signed, we got to meet Josh, the field super for Pro Exteriors. One of the first things I noticed about him was his attention to detail. (The second, if anyone is wondering, would be Josh’s enjoyment in expressing his enthusiasm by putting as many exclamation points as he can possibly fit into any one email message). Jokes aside – I respect the man loves his job too! He’s respectful and was always thorough in answering my many emails back and forth, and he did all this in a very timely manner. Rarely did a single day go by between any questions and an answer, which I appreciated considering I knew my project wasn’t the only one they were managing. Mike and Travis then showed up one day to perform the install. They are both great family-type guys and I am thankful they put up with our toddler (who loves construction work), keeping him thoroughly entertained for the duration of the install (seriously, you guys have the patience of a saint). Mike was also great at ad-hoc questions I had as the install progressed, as well as keeping me informed which I appreciated. Mike’s attention to detail as a master carpenter really showed and he was quick to address anything he was unhappy with without me even having to ask him. As the install drew to a close two guys accurately depicted as “the Pony Tail crew” came out, which if you have the pleasure of meeting those guys, you’ll learn just how deep customer service runs. My point is, even with all these gentlemen in the mix, I never at any point felt abandoned by Pro Exteriors or that the investment was a “mistake”. There are always a few bumps in the road with a project of this scale and cost, however all these gentlemen consistently maintained two things in common: excellent attention to detail and an increasingly rare breed of customer service. We will be due for a roof next in the near-future and Pro Exteriors will certainly be the first company on my list to call!

I interviewed five different companies to address the leaks in my 10 year old roof. Pro Exteriors provided the clearest, most detailed plan to address the problems. The detail was so specific, I built a spreadsheet model to evaluate each proposal against Consumer Reports and Better Business Bureau. You won't be surprised - Pro Exteriors had the highest score for quality of proposal, good standing with the Better Business Bureau for no unsatisfied customer issues and all the materials were in the "recommended" group from Consumer Reports. Down to each component to be used, Pro Exterior was precise and unerring. The timelines they projected were met. They cleaned up very well and I've found very little debris, despite the high winds we experienced on the first day of the project. Some of my neighbors have worked in roofing, and each day they'd stop by and watch the Pro team at work. They were very impressed at their discipline, their teamwork and professionalism. I'm impressed with everyone, and most especially with Brad who made this a calm, well-thought out approach with several options for "Good", "Better", and "Best". He's been very responsive, easy to work with, and clear in his communications with us. You can imagine why I recommend Pro Exteriors, and they should be at the top of your list when you need your roofing problems addressed by serious professionals.

Mike and his crew were incredible to say the least. Shane started with the windows and being single pained he had to completely redo the wood work around them. He went completely above and beyond what he had to do to make sure we had the best quality and no issues. My new windows look amazing. Shane also took care of some rot on the side of my garage in order to get the siding on it. Mike was ALWAYS available when you called him. And if he wasn’t we heard back within 24hrs that means a lot in this day in age where it seems like no one cares about their work. It’s been really hard to get people to show up and do work at mine and my bfs house because of the age and condition it was in. It is NOW GORGEOUS thanks to mike and his crew. The siding we picked was the pacific blue and white trim. The guys even took care of the ceiling of the porch when I didn’t think they would at all. Everyday I was amazed by their work. They also took care of our dogs. Due to our work schedules they let our dog stay outside in our yard and then put them back in before they left for the day. To say they went above and beyond is an understatement. Thank you guys again so much!

I contacted "Pro Exteriors" in May of 2021 for the replacement of two decks one of which was second story. I quickly heard from Brad Wazlavek, company sales rep, who was at our home within days. He took measurements and photos and provided an in-depth bid which was accepted. The work was done as scheduled and the result was terrific. Clean cuts on all materials and nice finish touches. Fair price. In May of 2022 we used Brad again to replace an existing screened in porch, a new front porch, and some remodeling work inside the home. Great decision! Once again, the job was begun as promised and we could not be more pleased with how things turned out. Especially pleased with a design change which Brad and team suggested and implemented. Throughout this entire project communication had been timely and responsive. By far, Brad Wazlavek provided us the most professional services we received during the bidding process. We do our homework before we engage a company for projects of this scope. We would recommend getting a few bids but make sure "Pro Exteriors" is one of them. We intend to make them our go to source for future needs.

I recently had to replace my 50 year old windows and was extremely anxious about the project. Mike took the time to explain the process and was eager to make sure that I was comfortable with the information. Shane measured the windows, then a couple of weeks later the project began. I have never witnessed someone so ambitious and skilled! Shane is a highly experienced craftsman and very particular and proud of his work. The windows are beautiful! Marcus also worked with Shane and again, hardworking and meticulous. They cleaned up the house and yard to the point where you would never had known they were here! The price was very reasonable! In addition to windows I recently hired Pro Exteriors to vinyl side the house, what an amazing job they did, attention to detail was amazing. My windows look like they are in picture frames, the price was very reasonable. I would only recommend Pro Exteriors, good people, quality work!! Pro Exteriors is now siding my brother’s house!