MW Roofing LLC

Very unfavorable experience. We started the process in September, call company back 3 times before receiving a quote for gutters, this should have been a red flag to go somewhere else. Spoke with Allie on the phone and she said she would get a quote to me. A Quote was received 2 weeks or so later with the wrong color on it. I did not catch this and signed the quote. Heard nothing for another 4 weeks (I had actually gave up and was going to pursue another company after the holidays) but I then received an email apologizing for the delay and stating my gutters would be installed the following week but I would receive a notice telling me what day they would be installed. I heard nothing until I got an email that my gutters were installed. I had no idea they were coming to my house and I cannot imagine what this did to my German shepherd in the house, I am sure she went crazy. The gutters are white and my house is tan, all the houses around me have matching gutters, this is required by our civic association. I called to explain this would not be acceptable in my neighborhood and was told that white was on the quote and I should have caught it. Allie stated she would talk with the owner and call me back once again I received no call that day. I received an email the next day stating Chad authorized her to offer to replace the front gutters for an additional $550.00 or the company could paint them, which would be substantially more than replacing them. She also offered to help me match the paint if I wanted to paint them myself. I called to state my dissatisfaction with the whole experience and stated I will mail a check. She said they could give me a discount to cover me painting my gutters. The discount was a total of $139.50. I am grateful for the discount however, for them to paint my gutters it would have been ‘substantially more’ than $550.00, but the fact that I have to paint them, it is worth $139.50? To add to the our dissatisfaction, when taking down the Christmas lights, my husband noted numerous holes left in my house from the old gutters. He had to fill them in but we can only reach the lower ones, I am fairly sure there are unfilled holes in the higher ones that may cause damage in the future. This was a company I was considering for my new roof, I would not trust them with a job of that magnitude and cost after this experience.

The entire exterior of our house needed to be renovated. This included the roof, siding, 15 windows, front door with side lites, gutters with downspouts, garage doors and garage door openers. After receiving proposals from at least 3 companies, for all phases of the work, we agreed to award the renovation to MW Roofing. We have to say that everyone we spoke to and/or met with, including Mark, Ellie, Joe, Mike, Jason and finally Chad was extremely professional as well as concerned with making sure that our project was given the attention it deserved, right down to the smallest detail. This included protecting our shrubs when removing the old shingles and ensuring that there were no nails or other debris left behind at the end of each day. We received regular updates during each phase of the renovation, whether it be about a delay due to whether or the next step in the process. After MW Roofing was finished and after we had met with the owner Chad, we had a painter come in and paint all of the new trim that Jason had installed around each of the new windows. In the words of our painter, "This is true craftsmanship, I didn't need to caulk anything, only paint". If you're looking for professionals, to provide any of the services mentioned above, do yourself a favor and call MW Roofing.

MW Roofing recently put a lovely roof on my home. They did a fantastic job! Chad, the owner, is very detail oriented, extremely knowledgeable, and has that "old" pride that many companies lack. Mark, the first man that came, and gave me the estimate was the best. He was the only one, of the three other companies I had estimates from, that took pictures of my roof to show me. Once I picked MW, and couldn't decide on the shingle color he got out his ladder, climbed up on the roof, propped the choices in the gutter, so I could see how they would look. Shawn, the project mangaer, once the job started, was also very detail oriented, and made sure everything was done correctly. He asked me every day if I had any questions; plus, I could call him on his cell phone, and always reached him, not his machine. Ellie, the office manager, was very caring, and made sure Chad received all my questions. They are a top notch company that I highly recommend!!!

I did a lot of shopping around prior to getting my estimate from M&W . They were prompt , polite and very knowledgeable . The estimate was more of a quote because it was spot on with the final contracted price for the job . My job was scheduled during a rainy time of the season so there had to be some flexibility on both our parts for the scheduling but on the agreed date , they were at the house on time and got right to work . The were even respectful of the fact that I had my dogs in the back yard that needed to be worked around as well ! The roof and gutters came out exactly how I expected them too and both look awesome ! I have recommended them to several friends and will continue to do so . Thanks for a Great Job and a reasonable price !

I had a roof put on by one of the members, MW Roofing LLc, staff Chad to be exact. I had a roof put on 3yrs ago, but just recently I was having some leaking, and I thought it was the roof. I place a call with MW Roofing LLc and they came out and accessed the situation, come to find out it was not my roof at all; they were able to identify the real problem. Even though it was not the roof Chad took extras steps to help identify what the problem was. I was very appreciative that he took that time and helped me resolve my issue. Thank you MW Roofing, LLC I would not have know what my problem if they did not take the time. I will definitely recommend MW Roofing to anyone who asks.