Allphase Construction & Roofing LLC

My overall experience was not the best with this company. My elderly mom’s roof has a lot of damage to the roof and hasn’t been replaced in many years. She’s been very anxious to get the roof replaced since there have been a few leaks since the last storms here. I was referred to this company because they specialize in dealing with insurance companies and roof coverage. Initially, they were great! Jake came out to inspect the roof and we decided to file a claim to my insurance, State Farm. He believed that they would be able to get the roof replaced! He explained to me how things would work, and he even called the insurance company and did all the work I don’t want to do! He really did make it easy. He also showed up when the inspector for my insurance company showed up, which I also liked. Initially, he kept in touch…but then my insurance wouldn’t replace my roof, only fix the damaged parts. He told me he would get a mediator to help “appeal” it. I’m not even sure, if “appeal” is the right word, but Jake said that tge mediator would help to get the roof replaced. It’s been 3 months now, and I’ve had very little communication since the mediator intervened. About a month ago, I got 1 response saying that they were still working on it. My last 2 update text/phone calls were unanswered. So, I called my insurance to get answers. Turns out that my insurance company would only pay for the damaged areas, and the cost would be less than my deductible. It’s been super annoying waiting this long to get a response…especially when I thought that they were working on it. So, depending on your roof situation, they may be able to help, but if you are looking for a roof replacement…keep this review in mind!

I would like to express my appreciation for the experience I am having during my initial process with Allphase Roofing. Let me start by saying, most who know me would tell you that my expectations when it comes to patronage is high. Our representative, Ivan, provided us with outstanding customer service. He attended to our every question and need. Most helpful is the fact that he has been there to help us from the very beginning, which includes being there when the insurance adjuster came out, to make sure our interests were being looked out for, as if they were his own interests. I could not have asked for better attention than he has given us. Dealing with insurance claims are generally not easy nor seamless, but with Ivan’s help it seemed as if it was an easy process. Thank you for everything Ivan, and thank you Allphase Roofing. I am looking forward to the finished product, because if the replacement of my roof process goes in as professional, and service oriented manner, I will be back with an even more praiseworthy review, as this company will have more than earned it😊 Dayna A

Received an unsolicited phone call to have a free damage inspection for our roof after several damaging Monsoon storms in our area. I resisted at first - but since we had bought our home a year ago and really wanted to know if we had any problems, so agreed to the inspection. Darren Mentone arrived at the exact scheduled time....was very professional, informative and pleasant to talk with. He went on our roof to inspect, came off the roof to report with pictures...insured us our roof should have another good 10 years left...he found one little spot where he reinforced the area with sealant....Darren was courteous and polite and on our property for about 25 minutes...he even checked our solar panels on the roof. All this "WAS FREE'. Gosh, a Company that markets, and performs exactly what they say....ALLPHASE CONSTRUCTION AND ROOFING will be the company we hire when we have any future needs on our roof.

Allphase Construction & Roofing was absolutely the right choice when deciding which company to use when replacing my roof. I had over 5 companies come out for a quote, and Davin from Allphase was my saving grace. From the start, he was friendly, professional, and always on time. He explained and assisted in the process of making an insurance claim, and was here every time one of the insurance adjusters came out. Davin always answered his phone, and when I wanted to make a last minute change to my shingle color, he did it with no frustration. Very happy with Davin and Allphase Construction and Roofing. I work in the real estate industry, and will definitely be recommending them when opportunities present themselves.

Great company. I received massive wind damage to my roof and my insurance continued to say my roof was fine even though shingles had been blown away and I was having roof leaks during each new storm. Allphase was recommended to me by a family member who had their roof fixed. Ivan came out to do and inspection and was a huge help. He is a very upbeat and friendly person. He took action and gave my insurance company overwhelming proof that my roof was not ok. He handled all the details with my insurance and got them to replace my roof. They made quick work of the repair and it took them no time at all to have my whole roof completed.