Midcon Exteriors

My first experience with Blake Sullivan with MidCon was at my mother’s house, I observed what an amazing job he did with such respect and care for her needs and what she wanted. I’ve never seen anyone do such a thorough job from the first call throughout the process (especially dealing with any and all insurance companies and they actually schedule a day with your adjuster to be there on site to show them what they have discovered and why the roof needs to be replaced)! This is why I called and would recommend MidCon Exteriors Blake & the entire team to anyone!! !they cleaned everything on the same day of installation, at the end of the day it will look as if no one had been working on your house at all except for now you have a new beautiful roof. They even use a metal detector to go completely go around your house & yard etc to ensure all nails have been removed from your property. They covered all the landscaping, moved out all breakable things such as topiaries, etc. that are in my landscaped area so zero damage to anything. I cannot emphasize enough, anyone that has had to deal with remodeling, construction etc.. How many times have you had to call see where they’re at are they coming or not when you’ve been told one thing and you wait and then you never see them, thankfully eventually everything does seem to get done. With regards to MidCon, they notified me along the way & the entire process where they were at such as with regards to supplies the roof you have chosen, etc; Then on the day of installation I received a text early in the morning saying what time the guys doing the installation would be there to start, and they were there & started on time!!!! A Christmas miracle 😊 I also was told who my on-site project manager would be that day, his name, and that when he arrives within a specified period of time he will come knock on the door and introduce himself all these things happened ( Caleb was our site-manager, he was so kind, answered any and all our questions, extremely professional.) This all happened for my mother, myself and I know that it will happen for you. If you’re wondering who to call, don’t call ghostbusters LOL call MidCon they are the best. Cynthia Spoon

My first experience with Blake Sullivan with MidCon was at my mother’s house, I observed what an amazing job he did with such respect and care for her needs and what she wanted. I’ve never seen anyone do such a thorough job from the first call throughout the process (especially dealing with any and all insurance companies and they actually schedule a day with your adjuster to be there on site to show them what they have discovered and why the roof needs to be replaced)! This is why I called and would recommend MidCon Exteriors Blake & the entire team to anyone!! !they cleaned everything on the same day of installation, at the end of the day it will look as if no one had been working on your house at all except for now you have a new beautiful roof. They even use a metal detector to go completely go around your house & yard etc to ensure all nails have been removed from your property. They covered all the landscaping, moved out all breakable things such as topiaries, etc. that are in my landscaped area so zero damage to anything. I cannot emphasize enough, anyone that has had to deal with remodeling, construction etc.. How many times have you had to call see where they’re at are they coming or not when you’ve been told one thing and you wait and then you never see them, thankfully eventually everything does seem to get done. With regards to MidCon, they notified me along the way & the entire process where they were at such as with regards to supplies the roof you have chosen, etc;Then on the day of installation I received a text early in the morning saying what time the guys doing the installation would be there to start, and they were there & started on time!!!! A Christmas miracle 😊 I also was told who my on-site project manager would be that day, his name, and that when he arrives within a specified period of time he will come knock on the door and introduce himself all these things happened ( Caleb was our site-manager, he was so kind, answered any and all our questions, extremely professional.) This all happened for my mother, myself and I know that it will happen for you. If you’re wondering who to call, don’t call ghostbusters LOL call MidCon they are the best. Cynthia Spoon

If I could give Midcon Exteriors more than five stars I would. My husband and I bought a house in Rogers June 2018. We currently live in Southern California which makes anything that needs to be done for the house a bit more challenging. On the advice of one of my new neighbors, I contacted Connor last year for a roof inspection. There had been a hail storm in July 2018 and Midcon Exteriors was replacing roofs on 7 homes in the neighborhood. He did an inspection and texted, called and emailed to provide me with photos, video and a detailed explanation which resulted in my not filing a claim at that time. He did recommend revisiting the issue in a few months. Connor went above and beyond and returned to the house twice to reinspect the roof again. The time to replace finally came. Conner walked me through filing the insurance claim. There was no way I was going to even consider a 2nd opinion or bid as, I already knew and trusted Conner. I consider him to be a hardworking, honest man. As proven from his encounters with me, he is also a very patient man. I don't see this type of business being done much anymore and I feel very fortunate to have had our paths cross. Connor helped me choose a shingle from afar and, helped me deal with not being present as the job was being done. Josh was the lead on the roof replacement and he, too kept in excellent communication. Both of them provided me with pictures and addressed any comments and concerns I voiced. I was recently in Rogers visiting family and Connor met me at the house to show me what had been done and to answer any questions I had. I never would have expected to have had a roof replacement be a positive life experience. What a pleasant surprise to me that it was and I am so grateful that Connor and Midcon Exteriors were at the heart of it. Thank you Connor, Josh and all of the men who labored on that roof in extreme heat for providing me with a beautiful roof.

Earlier we had another contractor asking to inspect for hail damage. We were not aware of any but called our insurer who confirmed many cases recently. We were told to have a contractor inspect for a basis of claim and were provided several roofers' names. We had one in our town do that. He also came when the adjuster arrived. Surprise! We needed a whole new roof, gutter system/guards, fireplace vent, window screens. We knew nothing about roofs but have owned houses for decades. We researched and found a YouTube evaluation for over 10 manufacturers that also recommended a couple local contractors, including Midcon. Unfortunately, the contractor we were working with proposed one of the only shingle choices not recommended but changed to one of 3-4 best. However, he also said he could recover our fairly large deductible. My experience and very clear advice from Connor at Midcon indicated that would not happen due to the insurer process. Connor is a platinum certified installer for one of our shingle choices, but we decided on one of the best other choices that also promised a hail damage protection certification and an insurance premium cut. Connor had no problem with our choice. I have a fair amount of homeowner and professional experience in specifying, selecting and evaluating contractors representing my employer as the end user and part of the technical evaluation teams. Connor and Midcon are right up there as one of the best contractors I have ever encountered. Communications. Expertise. Transparency. Customer service. Real value. Warranty. Expert management of the insurance process. An "It is what it is!"/handshake attitude when stuff happens like on any major project. Connor repaired a number of unknown damaged roof areas that promised real future problems. He totally replaced the inadequate attic ventilation system on the roof. If you need a quality roof system, put Connor and Midcon on top of the list to call!

Mr. Josh Miller, from Midcon Exteriors evaluated my roof today due to high wind damage. I called him via a very trusted referral from Paul (a gentleman I greatly trust). Mr. Miller was extremely responsive and punctual. I was tremendously impressed by his level of professionalism, work ethics and knowledge. He answered all my questions with extreme courtesy and superb level of customer service. I have to commend Midcon Exteriors for having a person with such work ethic and integrity as well as unsurpassed interpersonal skills as a member of their team. I recommend Mr. Miller to anyone needing roof work! If I could give him 10 star rating, I would! Translation for Spanish speaking homeowners—- Mr. Josh Miller of Midcon Exteriors evaluated my roof today due to high wind damage. I contacted him through a referral from Paul (a man I trust a lot). Mr. Miller responded quickly and in a very timely manner. I am tremendously impressed by your high level of ethics, wisdom and professionalism. He responded to all my questions and concerns with utmost courtesy and a superior level of customer service. I must congratulate Midcon Exteriors for hiring such a professional individual with such integrity, work ethic and outstanding customer service as part of their team. I highly recommend Mr. Miller to anyone needing work on their home roof. If I could give you a 10 star rating, I would gladly do so!