AAA Roofing

Have been using AAA Roofing for a LONG time. They replaced the current roof in 2006, and all was going well until this past fall when we had those heavy sideways rain squalls. Well, I got "spots" on my ceiling in several areas, and figured I'd contact AAA Roofing in the beginning of the year as I know they were so busy working on "really damaged" roofs. Anyway...today, Isaac came out and did an inspection of the damage. Boy...turns out I had suffered quite a bit of damage with the hail storm in August. Didn't even know we had had one, but he showed me that there was hail recorded in my neighborhood at 3am! No wonder I didn't hear it. He helped me through setting us a claim process with my home owners, and will be helping me through the process until I have a new "roof" over my head. Professional, courteous, respectful, knowledgeable. So glad I called them. After months of dealing with the insurance company, I finally have a beautiful new roof! Couldn't be happier with the service as well as support provided during this time. The installers were quite courteous and I was so pleased that the picked up after themselves so well! Thank you Aaron, Meghan, office staff, scheduling staff, and installers.

My experience with AAA- Absolutely 100% satisfied!!!! This company has gone above and beyond for me. My roof was in extremely bad shape. It is now safe and most beautifully secure. The workers were outstanding, never once complaining of the heat or rain. Their knowledge and craftsmanship is undeniably noted. I’ve not experienced such dedication and honor they have for their work. I cannot even begin to describe how hard they worked to finish a most superb job as mine. They were here daily till job was completed!! Amazing!!!!! Working with Joseph at the “top” to expedite it all was a pleasure as well. I always had every question answered and didn’t have to worry about anything. I am most humbled to have had the opportunity to see them at their best, which I assume is an every day thing. This company and it’s workers are top notch !!!! Trust me, I am here to say it proudly, instead of under a caved in ceiling. I will be using them for anything and everything they can offer in the future. Thank you guys !!!!!!

I signed in Mid February to have my roof replaced in April. Not once when signing did they let me know that my flat roof would be a different color than the rest of my roof. I had to follow up with them about my scheduled install date because they were quick to charge my card but poor to follow up on when they would be here to install, while I gave plenty enough time for them to get me on the schedule. Then I come home to the finished project to find 2 different color roofs? Seriously did you fail to mention because my flat roof before matched the rest of my roof? Then I waited to see if it was even inspected which I had no follow up on that. With installation the price included a wind mitigation inspection which I also had to call 4 weeks later to see why they had not done that. Had to leave a message for someone to ask if I had even paid, yes you processed my payment over 3 weeks ago. Well ma’am this is a courtesy that we do. No, I am pretty sure that I paid for that according to my estimate write up. Then I explained the service I experienced and another 4 weeks later I am still waiting on a call from the owner or manager. The quality and professionalism of the crew actually installing the roof was spot on however, they could definitely use a more organized office very unprofessional while I assure the crews that actually earn their paycheck do not get the credit they deserve but here is cuddos to them. By the way I’m still waiting on the message for the manager /owner be given for them to call me.

After getting a few different estimates from different companies including AAA , AAA was the only roofing company that got back to me about the quote within a week & they said they could start right away if we wanted to go ahead with the job, so we went over the repair they needed to do & they gave us a really fair price with a warrantee for their work, they were able to start the job that next day, they took care of the permits needed for the repair as well , the owner Joe kept us informed about the project as it was being done, the workers were on time & very professional & courteous /respectful as well as hard working & quick, making sure that they were able to get the job done before we possibly got hit with more bad weather, I would definitely recommend this company & planning to use them again for another roofing project that I might be needing done for another house.

AAA ROOFING is punctual and is exceptionally customer driven. Pleasant to experience continuous communication throughout the entire process, before, during, and after. Matched anyones price. Expedited when roof could be replaced. Replaced in one day. Any concerns were addressed and total customer satisfaction is where they set the bar. I don't think anyone can match that. What Joe said Joe did. I really can not remember last time in business, word was bond, besides myself. All family and employees are professional and courteous. Joe Murrell and his one hundred year company by example showed why they are still a quality flourishing business. The Murrells are nice people. If you want qualified nice neighbors to address your roofing needs call AAA ROOFING. If we need a roof anywhere in their service area, we will call again. Thanks AAA Roofing :) John and Mary