Bay Area Contracting

A lead generator for Apex roofing identified hail damage on my roof about 2 1/2 years ago and referred me to Apex for a roof replacement. I went along with this process but after Apex replaced the roof, I had a persistent leak. They sent people out 3 times, but never got better. The leak was on my screened-in porch. Covid hit and I was frustrated with Apex, so I didn’t pursue further as they were not responding. Then, I had another contractor come out and try to repair it, which was also unsuccessful. I finally but the bullet and decided that I needed to get this finally resolved. I solicited three bids. Apex, because they knew the job. No interest and a bid that was 4x what I paid Guy Brothers.They told me there would be no guarantee - replace some shingles and go… A small independent roofer bid a little less than 2x Guy Brothers. I didn’t choose Guy Brothers because they were the cheapest. I received two very strong recommendations from people I trust. They completed the repair in one day. Impeccable clean up afterwards. The following week, a small leak persisted. They reassessed, and repaired in less than a week. Josh Smith, a manger, was professional, courteous, and excellent communication. I recommend this company without reservation. I wish I had castles them first. I suggest you do.

This absolutely amazing company replaced my roof about 3 years ago and I gave them outstanding reviews. They were my first and last quote as I was super comfortable with Brian when he came by! Recently I had a leak that was apparently coming from my attic dormer window so I of course called Guy Brothers since I thought it could be related to my new roof. Jason came by and went on the roof and took some pictures so he could explain to me exactly what was going on and what needed to be done to correct it…had absolutely nothing to do with the new roof but when I asked him if they could do that work I held my breath thinking I would get referred to someone else! Nope…they handled it all and the crew they sent were amazing and it took them several hours over a two day period. The price for all that work was more than fair so I am just one of those customers when I have built a trusting relationship I will recommend them every time!

My husband contacted Guy Brothers last week for a quote on a new roof. Appointment was scheduled for today at 9am, however he didn’t show up for the appointment & finally called at 1015am to see if he could still come out to give us a quote. Denver came out & quoted us & I informed him we were getting 3 quotes before making a decision. He scoffed at this, but I explained we were paying for the roof & not our insurance unless I could get my policy changed to “replacement value”. He was aware another company was on their way to give us a quote too. He left & sent us a quote & asked if we could come to the office to check financing options (after I also said I wanted to avoid financing if possible). Knowing my husband had an appointment and would be out of pocket for that, he sent 2 text asking if we were coming, which my husband did not immediately respond to bc he wasn’t available and I also was talking to my insurance company about changing my policy to a replacement policy & awaiting their response. Before my husband had an opportunity to respond to tell him this, Denver sent another text (all within a hour and a half) telling my husband to remove Guy Brothers from our potential list of companies. What upsets me the most is that as a business, he found it acceptable to no call, no show for the appointment yet found it unacceptable we were unable to respond immediately when we made sure he was fully informed of our schedule. All of this transpired in one afternoon & the pressure he put on us to make an immediate decision speaks volumes about how the business (& probably their work) is conducted.

I was first introduced to Guy Brothers from service man. I had them to inspect my roof before the hurricane my inspector was Chris he’s very detail and good I like Chris because Chris will make sure the job done right. I needed a roof so I went ahead and phone CHRIS after Salley had hit. I just had my roof install and I will say that I was about 70% happy 30%. I wasn’t too happy because of the crew that came by at work. With Guy Brothers did not do a great job with the roof & gutters got mess up. also some things that should’ve been pointed out to me from the project manager did not take care of however, overall I was very happy that CHRIS came back to inspect my roof and he also noticed some things and he is going to take care of it I really think when you get a roof you should make sure that the person who is working with you is very good with roof, color roof and materials. My roof is complete. Just waiting for crew to come and fix a bundle of roof. Roof was from atlas company made USA.

From the 1st interaction with Josh from "Guy Brothers Roofing", he was very professional and answered every question that I have very specifically. Brian, who is the associate was very punctual and also answered every question specifically and followed up on every situation. Joseph who was the team leader, during the roofing process was very professional also and saw to it that the work was done complete. I wanted to name each one specifically because in a job of this capacity, I think it's very important to know the individuals that are handling this situation individually. I would highly recommend this company for anyone that is contemplating a roof replacement, when getting your estimates not only look at the price but as to the personnel that are going to be involved in the project .