Pipeworks

The tank on my toilet began filling yesterday evening without turning off the flapper valve had failed (that happens over the years). We found that the toilet's water shut-off valve had been improperly installed years before and was unusable, so the main valve had to be turned off, leaving us with no water to the house. Eric and Doug arrived from Pipeworks promptly this morning as promised, and knew exactly what to do. They were able to remove some old "creative engineering", install proper pipes and valves while resolving my existing problems (which will eliminate any future difficulties), and get the glory of indoor plumbing restored to my house. These two very polite and personable young gentlemen were finished very quickly, cleaned up everything, and even petted my kitty-cat. The final price for their hard work was far less than I had anticipated, and even included a Military discount. Eric and Doug were marvelous! It was a great morning. Most folks take running water and a flushable toilet for granted, until something quits working. If I have plumbing issues of any type, or need new items installed, I will always call Pipeworks. I know they will provide outstanding service. Many thanks for another great job!

We have had pipeworks out multiple times in the last couple of years. Previously, they replaced a bad element in our water heater and clean out the sediment. They also helped find and fix a dangerous sink leak a while back which saved us from some costly repairs. We managed to get a couple years out of that replacement element but this week the water heater gave out again. Pipeworks once again tried to help us out with a similar element replacement but it looked like the leaking was too much. We went with a replacement unit, finally. Eleven years was a good run for the old unit. Not only did they have a reasonable price but they added in an overflow system and rerouted the janky plumbing we had around it. They did a wonderful job and were very attentive to any questions we had. It's really clear they care about craftmanship. The performance of the unit seems better than the last and we have plenty of hot water. Do yourself a favor and save thier number. It's the only one you'll need for plumbing.

I'm almost at a loss for words for how grateful I am that pipeworks was able to help me out in my time of need. I ran into a issue with my drain lines at the beginning of the year causing any use of water to back up into my bathtub making me unable to use any water in the house other than drinking water. I have three children with one of them being less than two weeks old at the time of service. I explained my situation to Jessica over the phone and she had two techs at my house within hours to resolve the issue. When the techs arrived, they were very efficient and professional in resolving the issue within about an hour. They even cleaned up all messes from the process! They helped me out of a big problem for my family at home and couldn't be happier with the results. The price for the work performed was also very reasonable as well. This is a company that treats its customers well and gets it right the first time. What more needs to be said?

I can't thank Pipeworks of Ohio enough for their amazing service and going above and beyond for my mother when she really needed it the most. After being discharged from the hospital, they scheduled her within 24 hours to fix the toilet in her en suite bathroom and repair the unstable flooring beneath it. This prevented my mom from having to walk across the house with her oxygen tank to the only working bathroom. The technicians truly listened and prioritized her needs in her condition. The workmanship was fantastic - they did an excellent job with the new flooring in particular. Both my parents were so happy with the repairs. I highly recommend them for their skilled work and compassionate customer service, especially for seniors. They will always be our first call when plumbing issues arise. This company's caring attention to their clients makes all the difference.

Quality Organization. They are very thorough, courteous and very professional. I recommend their service. Have used the organization many times and will continue to use them. The most recent experience was changing out many tub/shower/sink faucets. It was complicated. They came out in advance to look at what I bought to ensure we would be okay. Which was very helpful. I ended up having to return many items I bought and got different product that all worked but one faucet did not. Recommend anyone doing this to put a time limit on figuring out if your new product can be used or not once they start the work. You should know very quickly if there’s going to be an issue. I had one roman tub faucet that did not work, all others worked well. It is not an easy task. The tech tried for over 3 hours without success. Let the tech know up front how much time so he can let you know. I ended up with almost $500 bill for one faucet install that could not be completed by the time I told the tech let’s call it a day once he said he can’t figure out how to make it work.