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From CK Kalinowski.

Desmoni Plumbing, Inc.
Desmoni Plumbing, Inc.
The owner of this company billed me $230 after my tenants went four days without water, and her plumber finally managed to get to the property, which is no more than a couple of miles from the Desmoni office. The problem was trivial. He quickly figured out that there was probably air in the line, since the garden hoses worked and there were water leaks. He opened and closed the valve that controls the waterline's entry into the house a few times, and the water was back. He didn't use any tools or any parts. Someone ran my credit card without telling me the job was done, or what it took to do it. I called and spoke to Marla. She said she didn't know why that would have happened, and that she would look into it. Since then, I have called once and faxed two letters, and not gotten anything back from Marla. Obviously I would not have approved a charge of $230 for a brief visit to a home, when there were no tools used, no parts, and the plumber didn't even have to enter the building. It wasn't an emergency call my tenants went four days without water in the house. Most plumbers have a basic house call fee, about $65 in big cities, maybe a little more or less in a speck of dust like Pahrump, Nevada. I don't know why Marla is sitting around waiting for me to report this to my credit card issuer, and why she doesn't tell me who ran this charge and why they did it. the reasonable thing to do is refund me the excessive portion of the charge. I doubt it's worth Marla's time in small claims court, and it's not worth mine either, but it's an option. I doubt she wants a black mark from the company that processes credit card payments for her, which is something I can accomplish more easily. So this is yet another attempt to get her attention. If she reads this and decides to correct the mistake of taking money from a client who hasn't even seen an invoice, and taking far too much money, I'll remove or edit this review. I don't know if it is sloppiness, laziness, or greed, but there's nothing I can think of outside of those three that would keep Desmoni from communicating with me. Marla?
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