Fall Creek Plumbing

I can't speak highly enough about Fall Creek Plumbing! From our bathroom addition and remodel last July to the recent urinal repair, their service has been consistently exceptional. Ben's team at Fall Creek Plumbing truly knows their craft, and their workmanship is nothing short of impressive. The open communication with Morgan who helps schedule the appointments to shaking hands with Ben when the work is complete, is exceptional! What sets Fall Creek Plumbing apart is not just the quality of their work, but also their down-to-earth and humble approach. They've managed to provide top-notch service while maintaining a genuine and personable attitude. It's refreshing to work with a company that not only excels in their field but also treats their customers with respect and kindness. And let's talk about pricing – Fall Creek Plumbing offers competitive and reasonable rates without compromising on the quality of their work. This combination of affordability and quality is truly a rarity in today's market. Working with Fall Creek Plumbing has been a pleasure. They've turned what could have been a stressful process into a smooth and enjoyable experience. Their attention to detail, commitment to excellence, and approachable demeanor make them stand out as a truly remarkable service provider. If you're looking for plumbing services that exceed your expectations, Fall Creek Plumbing is the answer. I highly recommend their services to anyone in need of plumbing expertise. Thank you, Fall Creek Plumbing, for consistently delivering outstanding results and making every interaction a positive one!

My water heater went out and I wanted to make the switch to tankless and move the location of my unit. It was a little tricky, and what I wanted was very specific. Austin came out and I was quoted a fair price. They were able to get started immediately. They did some preliminary work that day, but needed to finish the rest the next day, due to needing to get parts. They were back early the next morning and were able to finish by the end of the work day. There were a couple of hiccups, which required moving some piping (twice), in order to achieve the desired result. In the end, all the guys I interacted with at Fall Creek Plumbing were great, but the major work was completed Austin and Chris. They were patient, professional, courteous, & delivered a quality solution to a time sensitive problem. They cleaned up after themselves and made sure I was totally satisfied before leaving. Great service and quality can be very hard to find, and the people at Fall Creek Plumbing seem to make those things a priority.

Sean first came out to help identify a leak. He was on time and very professional. He called the detection company and stayed while the idenfied it was below the slab in the kitchen. Once the kitchen was prepped, Bailey came out to handle the repair. He was very communicative and honest. He identified 3 separate leaks in the same line and made a recommendation to replace the whole line. He did not try to upsell, just gave me his professional opinion and didn't pressure for a decision. He capped off what he could and went above to ensure that water was restored to my fridge even though the sink was missing. I decided to replace the full line and he came back the next day to start on the work. He shared pictures and showed me pipes through out the whole process. He always left the place as clean as possible (considering trenching up 10ft of concrete). Bailey and Sean tag teamed filling up the mini-marianas trench and the concrete work is very smooth and professionally completed as well.

This company was great from the initial phone call to set up the appt, guys came next day bright and early and diagnosed the issue. They were able to get parts the same day and installed a new pressure tank and switch. They explained everything fully, answered all my questions and were completely professional and polite including giving my dogs some love. The only not completely positive thing I can say is the cost was more than I was expecting. Due to the no water emergency situation, I couldn’t really shop around to compare prices so I’m hoping we didn’t overpay. We do get a 5 year warranty rather than 1 year so that is a great thing. All in all, a good experience.

Love that they are so professional and have flat rate pricing. Clean. Local. Professional. Took the time to really discover the facts and then share the facts, no pressure - just the facts and the options and flat rate pricing after seeing what they were dealing with. I LOVE that they don’t give BS “quote” without even seeing the facts first & then give options AND flat rate pricing. No Shenanigans… just honest, fair, quality and professional. I can’t imagine anyone wakes up and wants to call a plumber BUT If you have to call one - I would highly recommend calling Fall Creek Plumbing. It doesn’t get better than them and you can tell that they care.