SHARP Improvements LLC

SHARP was absolutely amazing to work with. I have an old (100 +) house that gives everyone that tries to fix things a run for their money. I had a leak that needed fixing and Chris came to check it out. Not only did he tell me we could fix the leak, but he pointed out to me a dangerous condition of my water heater, some thing I was completely unaware of. Once I realized that I needed to replace it me that it was a danger, he not only gave me options to replace it, but help me to shut it off and make sure that it was not putting my home or family at risk until I could figure it out. I didn’t have to wait days for the leak to be fixed, he sent a crew out the very next morning and also surprised me with a replacement water heater to fill in until we were able to do the tankless that I settled on. This alone was an amazing gesture, but what sat the team apart was the fact that my house did not spare them complications, and gave them a run for their money as far as previously poorly done plumbing and pipes. What was expected to take a few hours ended up requiring much more skill and ingenuity than anticipated. The team stayed upbeat and positive the entire time and was amazing at conquering whatever my stubborn house could throw at them. Chris came to check on how it was going and made me feel very confident in the process. At the end they left no trace of being there and I was able to have hot water and no leak! I look forward to working with them in the future and recommend them if you have any plumbing needs. Thank you so much you guys! This is a team that is not only professional, but genuinely cares about the people that they are repairing for and not just the job that they are doing.

Found a leaking water heater in my crawl space today while searching for an HVAC problem. Made a call to Chris on a recommendation. He answered promptly and said he would be here in 30 minutes and he showed up on time. He went under the house and inspected the problem and pointed out multiple issues with the existing plumbing and both water heaters. He came out and explained the problem to me and provided pictures so I could understand exactly what was wrong. One water heater was ready to burst and the other wasn’t too far behind being 15 years old each. He explained what needed to be done and we discussed price and the quality of work I could expect. Once we agreed, his guys were onsite within 30 minutes and went to work. They removed both older water heaters (the one actually burst while they were removing it) and made all repairs and installed the new water heater and were cleaned up and gone within 2 hours. I’ve seen a few comments from people mentioning prices are a little higher than others, well you get what you pay for. Quality materials aren’t cheap. Experience isn’t cheap. It’s nice to meet a man who shows up when he says he will, explains what is wrong and what is needed to fix it and is honest that it will cost a little more but he will ensure it is done right, and then does exactly what he says he is going to do. Paying for that is peace of mind in my opinion. Highly recommend this company!

2 GREAT EXPERIENCES! Just before July 4th weekend, both the owner (Chris) and his Operations Manager (Michael) replaced an underground pipe that had broken in half from the weight of large tree roots. (They cut the roots (which was not easy) and then rerouted the new pipe away from the tree.) It was a hot, sweaty, and very successful project! Both Chris and Michael are extremely skilled, knowledgeable, and proficient at what they do! Today, Michael (and Damion) came to investigate a low-water- pressure issue. It took no time at all for Michael to diagnose the problem and make the repair. (Throughout the process, Michael answered all my questions and explained why the problem most-likely occurred, along with preventative tips on how to minimize it happening in the future.) I HIGHLY RECOMMEND SHARP IMPROVEMENTS plumbing professionals for anyone needing reliable and efficient indoor and outdoor plumbing replacement and repairs!

CHRIS COMES TO THE RESCUE! Over the weekend my septic tank overflowed. I called every business that came up with septic tank services from Conyers to Loganville and even Watkinsville. Not one of those business picked up the phone. **CHRIS ANSWERED MY CALL** ...I know he was busy, I see him and his trucks all around town coming to the rescue for other folks. Needless to say, Chris showed up the same day. Dug up the septic tank, pumped and fixed the issue. All within 24 hours of calling him. !!**WHY THIS TYPE OF CUSTOMER SERVICE IS PRICELESS**!! : To have a urgent system failure 48 hours before leaving for vacation is extremely stressful. To have someone attend your needs with the urgency as if it was their own problem is priceless.... the crazy thing is, I never told him how urgent this was for me. Chris Delles is part of a dying breed of humans with unshakable work ethic. You can count on him.

I have used Sharp Improvements for a year now, here in Monroe at my property Skyline Trace Apartments and my property in Jefferson, GA. Maple Square Apartments. My resident's love's quality of service they receive every time. Sharp Improvements are very professional, they make sure they explain to my residents what they are about to do, then explain afterwards what they have done. Chris Dells and his team are Amazing, they get the job done right the first time and done quickly. When I call Chris I know I never have to wait or worry about the level of service my residents or myself are going to receive, because it is always first rate and top notch service. The first time I called Sharp Improvements was in November of 2022, I haven't used any other plumber since. I recommend you calling Sharp Improvements for all your Commercial or Residential plumbing needs. They Are The Best!!!!