Flood Busters

Recently had some minor water damage from a small leak in the ceiling. So I contacted flood busters on behalf of my landlord who was out of the country. Danny comes over to find the leak for a plumber who was on his way. So Danny finds the leak after cutting a few holes about a 1’x1’ big which was fine cause more of the drywall had to come down anyway. So the leak gets fixed fans were set up and everything was good. A day later I had my girlfriend stay home to be here for the demo, I thought everything was good. The affected are was a 15’x8’ double 1/2” drywall that was saturated. It took them almost 7 hours to complete the rest of the demo that Danny hadn’t already done! They totally took advantage of the situation and milked the hell out of it! I called Danny to give him my thoughts and he try’s talking to me like I don’t know how long it should take and it’s a lot of work, I’ve been in construction/ deconstruction since I’m 17 now 34 so I know what I’m talking about stay away from this company or at least have an eye on them! Edit 5/22 I spoke with the owner after he read my review, he explained to me that because it’s an insurance claim they can’t bill by hour it’s by the square footage I wrote my review based off the information on the invoice I received that had all the hourly information so I guess I jumped to conclusions. To my earlier review about them milking it I still think it took quite a bit longer than it should have but they were not trying to run the bill up as it was explained to me. At the end of the day they did a good job and were professional

We were reccomended to Flood Busters from a plumber we used & I'm so glad we called them! From the initial call to Sarah & through the whole process working with James, it was a very good experience. James was nice enough to change his schedule so he could get to us quicker & begin to work on the broken pipe in the wall that flooded down the wall to the 1st level. He was very professional in all his work, cared about our home & us and made a unfortunate problem much easier to deal with. He was very attentive to our needs & went over & above even explained the details of the flood with the insurance company. And did the virtual walk through with the adjuster. James was very efficient in all he did as well. He was always on time & we felt he genuinely cared about our needs. Also, Stephen, the manager, was amazing & understanding when I spoke with him regarding the process involved with the insurance payment. We would VERY MUCH recommend Flood Buster to anyone in need of the services they provide & would definitely use them again. The Ledeboer Family

We had significant water damage in both bathrooms from an attic copper line leak. Water damaged drywall in both bathrooms, living room and flooring in master bathroom and bedroom. Flood Busters arrived same day that we called them. Crew of three removed damaged drywall and laminate flooring. Anytime we had questions they were quick to provide an answer. At one time we had 10 fans, 3 de- humidifiers and a hepa filter air scrubber running constantly for 20 days. (We did turn off all of the drying fans at night to lessen the noise.) The crew from beginning to end were courteous, mindful of protecting our home from dust. A member of the crew came by every other day to use their moisture meter to monitor the moisture level in the wood wall frames and spray anti fungal spray where needed. Flood Busters did their job and I am very pleased with their work. Heaven forbid we have another need for their services, but if so I would call Flood Busters.

For the first time ever, I had a water leak, coming from upstairs down into my kitchen. My plumber called Flood Busters and Jonathan was there in less than half an hour. For the next several days, he took care of cleansing and dehumidifying the air and even more importantly, explained the entire process and sequencing of the services I would need. As this was my first time experiencing this type of problem, his explanation and reassurance were invaluable. In addition, he rearranged my kitchen so I could have access to the appliances I would need to stay in the house, and came by on a regular basis to make sure the process was moving along. He was available by phone and/or text seven days a week and I could not be more appreciative of his help and support in what was a very overwhelming situation! I hope to never have another leak, but if I do, my first call will be to Jonathan and Flood Busters!!

We're so lucky to have them. Very nice & knowledgeable professionals whose only goal was to help. Shout out to the ff: • Steven [Boss] He's always there to help. I will call him if I have questions/concerns & or walk us through what the work entails. We greatly appreciate you & your time. Thanks a lot. • Jonathan [Tech.] We have an Emergency late Friday afternoon. Jonathan came & upon seeing the areas, he wasted no time in opening wet walls & brought in heavy equipments to dry flooded areas. He will also drop by the next day or two (this time with Jesse, a trainee) to check if the affected areas were dry or add more equipments if needed. In our case, he added another Dehumifier with Hepa filter (3 total) which will also help with my Asthma. These people are so reliable & very highly recommended. They're there to help. We will have them & their services in a heart beat. Very satisfied customer.