Affordable Asphalt

My experience with this company started ok. I called them along with multiple other companies for a quote and scheduled a time to meet for appraisal. Appraisal meet up time came and nobody showed up. Called, they said they spaced it and showed up the next day. Quote came in about 100 bucks less than the other company I was gonna go with and Rob ( I believe was his name but not sure if it was bob which seems to be a name everyone in this business goes by) the gentleman that came was someone I knew from assisting him at my previous employer. Decided to move forward with them and had them pave the driveway. They showed up a week later and knocked out the driveway. Looked good overall besides a couple small issues but I’m not picky. A week later we had a rainstorm and all the gravel they put in at the top washed away. I filled it all back in and a small portion of the driveway by the edge dipped in. I spoke to Rob in May and he said he’d come back out in a couple weeks and repair. I even said I was willing to pay for some of the repair as stuff happens and he said we’d get it all worked out. It’s now been over 2 months since I’ve heard from them and my calls go unanswered now and voicemails are un responded too. A simple call to update goes a long way, that’s all I’d ask. Edit: Steve contacted me right after this post and sent his son and crew over on the same day to repair. Showed they truly value me as a customer and stand behind their work! Couldn’t be happier with his follow up to an issue once he was aware and getting it resolved. Thank you!

My husband MIchael and I are extremely pleased with the job that the crew at Affordable Asphalt did with our huge driveway. It was a gravel driveway that had been washing out with every major rainstorm. The estimator, Stephen, came right out promptly, and worked with Michael to create a plan that would pitch the water in the right direction at several different areas and create berms that would direct the water away from the house and the basement. It is a complicated site, with different levels, and parks 12-15 cars when complete. When the crew showed up, they worked their butts off to accomplish the plan in a timely manner. The result is a gorgeous job. They used easily more than the agreed on number of compacted inches of asphalt in many areas. We have already had downpours, and the driveway worked exactly as planned.

I am not a top box checker and I did my homework before making this large investment. That said, I was blown away from start to finish as Steve came out the same day I called for a quote, took my ideas and made great suggestions and showed up quickly to get the job done at the best price! If you are looking for paving needs, do yourself a favor and at least get a quote form Steve, you won't be disappointed. Some companies cut corners to keep the price down, Steve was on the job working hand in hand with his crew to make sure it came out perfectly and emphasized he does not require payment until I was fully satisfied with the work, which I was. He put down the correct underpayment and the thick layer of pavement that I wanted. I am having him come back to do some landscaping. Great guy, great crew!

My driveway was 32 years old and needed to be replaced. After looking at the driveway work they did at a relatives house In Manchester (Mary and Jimmy) there was no question on who was going to be replacing mine. I received a quick and very competitive quote and quickly scheduled the work to be done the second week of August 2020. Bob and the crew showed up as promised and completed the work in one day. Bob completed all of my requests about widening the driveway and adding an additional parking space. Great company, great price, and a great crew. If you are considering driveway work call Bob and I promise that you will not be disappointed. Robert and Michael

Lack of communication and no show. We have decided to take our business elsewhere. We felt great about giving them our business 2 months ago. The communication at the beginning was very prompt and we were impressed. We finally received the permit needed after the City dragged their feet. Not their fault. They responded to the City right away once we were able to get the City to move things forward and the permit was issued the next day. Again we were very pleased with their help. Now we are almost a month later with nothing done and promises made twice over the past 3 weeks and no one ever came. We gave them the benefit of the doubt the first time, especially since we felt this was out of character and were still confident in them being able to do the job. When we finally received communication (after several email messages and a phone call message being left), we were told that they were out of town and couldn't respond. They told us they would show up the following week. Well, that week has come and gone with no communication at all as to why. We no longer feel comfortable doing business with a company that doesn't follow through on their commitments. It puts into question whether the job would be done correctly. Good communication goes a long way. Things happen. That is life. Just communicate and keep your customers / potential customers informed is all that a customer asks for.