From Roberto Schmidt.

LAWNWORKS,INC
Digging up a garden path in my yard, and needed sand for the pavers I'm installing. Asked for their recommendation for sand material, and they told me I would need "2A modified". They delivered the materials and dumped near the work area while I was working. I came out to check that materials were delivered, and noticed that they had dumped gravel, not sand. I called their office the same day it was delivered, and was told to contact the office manager, LuAnne. From that point forward, it was nothing but BLAME THE CUSTOMER. She acknowledged that there was miscommunication about what material was going to be dropped off on-site, but continued to tell me there was no way they could take back their materials, and drop off the correct materials. This was not my fault, and yet they made it feel like it was my fault when they wouldn't exchange materials, and wanted to make me pay twice for materials, even the materials I never wanted in the first place. I was clear about wanting SAND for pavers, and the resolution has been anything BUT clear. Bad customer service!