BestYard.com

The actual service they provide is 5. We have used them for a yard cleanup, weeding, irrigation shut off, & lawn care. The team is very nice & gets the job done well. Where I've lost my patience is the admin side of the company. Their website gives 3 options to contact them: a phone number, email, or a contact form through the website. Their website states they will contact you within 24 hrs. but having used all the above methods multiple times this has never been the case for me. I'll use this one example to illustrate how requesting a service has gone for me in many other instances. I approved an estimate for a Fall Yard Cleanup on July 29th 2022 & was told to contact the company to schedule it once my yard was ready (pine needles & leaves fallen etc.). I started with sending them an email on Oct 29th which got no response. From there I placed 4 different calls to the phone number on their website. 1 or 2 of those times I had to leave a voicemail & the remaining instances I was told I would receive a call back confirming I had been scheduled. 3 business days after my 4th call as of Thanksgiving week, I have yet to hear anything from the office. Maybe these reviews will motivate them. I have a full time job & do not have time to babysit a company to do what they've committed to. This company had been set to get a lot of future business out of me when I first found them but their lack of response will be sending my money to a competitor. I would've used them yearly for my yard cleanups & weeding, as well as updating our lighting system. We had also wanted to use them for our home Xmas lights but went with another company because they never responded to my contact attempts. The only things I'm willing to stick with them for is my irrigation shut on/off & the lawn care since that seems pretty streamlined & requires little contact. Everything else I'll be going to another company in 2023 since this one has no interest in setting up services with me. 12/7/22 Updating my star rating from 1 to 2 due to the fact that Best Yard did come to do the Fall Yard Cleanup as promised today. As with all the actual services I've received, the result is perfect & my yard looks fantastic (hence the increase in star rating). However, it doesn't take away from the hassle I've experienced trying to coordinate on the office side of things (see previous review). For what it's worth, the owner said that this has been their worst year with being short staffed, illness, etc. However, my issue has always been lack of communication in booking with the office not any aspect beyond that piece of the business & I don't know how much this explanation covers those negatives.

This is my first season using Best Yard. I've generally been very happy with the service. The quality of the mowing and trimming has been very good. I've used other companies, and their service was far inferior to Best Yard. Best Yard is easily the best lawn service I've used to date. If I had to gripe about something, it's that when they are bring their mowers back through the front yard after leaving my back yard, they always kick river rocks into the grass and never throw them back with the other rocks. Also, I'd say I've only gotten my yard serviced on the scheduled day about 50% of the time. Early in the season when it was raining alot, I completely understand. But the past 2 weeks we've had very little rain, and they were still behind schedule. In fact, I'm scheduled on Thursdays, but didn't get a mow until Tuesday this last week. These are minor issues however, and the quality of their work overcomes these small issues for me. And for what it's worth, it would be a GREAT idea to abandon the name "Weed Man". My credit card statement shows the name Weed Man, and I have to do some redacting before I submit my credit card statements for expense reimbursement at work. Here in Colorado, Weed Man can mean something completely different, and I would prefer not to have to explain to my work or my wife why there is a charge on my credit card statement to a weed man!

We have a larger-than-average sized yard. 3,500sf of grass, 30+ trees, 40+ shrubs/bushes, and more. I was looking for a company that understands what it takes to maintain a healthy and attractive landscape (trees, shrubs, lawn, lighting, etc) especially throughout our dramatic seasonal differences here in Colorado ... not just someone who can mow grass. Chris and his team at BestYard is exactly that. During my first meeting with Chris, I let him know that there was some "repair" work that needed to be done from the prior landscaper's shortcomings (including many trees and shrubs that needed to be replaced and irrigation lines that needed to be fixed and calibrated). After that, I wanted "someone who knows what needs to be done and when, so I don't have to think about it. I just want to enjoy my yard." Chris and his team are extremely knowledgeable, incredibly professional & accommodating, very thorough, and always prompt, responsive and respectful. Their services are top-notch and performed at a very reasonable price.

Great customer service company! The gentlemen that performed the job of spring clean up were diligent, polite & respectful. They communicated their questions & concerns throughout the job. Our yard is loaded with pine trees, perennial flower beds and ornamental grasses so the clean up was a big job. When they finished their trailer was LOADED and the yard was clean of debris!! We are ready for spring green now and extremely impressed with the entire experience with Best Yard. We'll definitely use their services again.

Quick response, friendly, informative staff, reasonably priced, and many services are available with BestYard. Whether you want a few weeks or want to stay on for a few years, BestYArd is accommodating-I’ve done both. They have serviced my yard in the past and I started services again. I’m kind of picky about trim and edging—I found one tiny area upon start up not trimmed, wrote in, and BestYard fixed the issue and it never happened again. Excellent customer service. I’d strongly recommended BestYard services!