Landscape Connection, Inc.

We could not have had a better experience! Landscape Connection did absolutely everything right. We highly recommend them. Just a little background. Landscape Connection was not our original choice because we thought we would use the landscaper that had done a fine job for us ten years ago. Yet in checking the online reviews for the company, we discovered ownership had changed and the reviews were very mixed - some glowing, some horrific. So we began Googling. Online reviews mean a lot to us. We know enough to read between the lines, discern fake reviews, or realize when one person's poor experience was unique to their situation. Every online review for Landscape Connections from every source we searched was glowing! It almost seemed too good to be true. We had nothing to lose so we called them. From the moment Kym took our call and promptly set up our appointment with Scott to the final walk-through, everything, and I do mean everything, went perfectly. It could NOT have been better. We have high standards. We are perfectionists. Our project was a significant financial investment. When it was all done, we both said, "Wow. What a transformation! That was so well worth the money. We got even more than we thought we would." Sometimes you can say that when a project is finally done and all the missteps headaches are forgotten. Well, there were no missteps or headaches with Landscape Connection. Scott did a beautiful job on our design, translating our fumbling thoughts into something better than we every dreamed. Poncho constructed our fire pit, retaining wall, walkways, and stonework and it is all a handcrafted work of art. Poncho and his crew worked incredibly hard, entirely in synch and appearing to enjoy being together creating something lasting, unique, and wonderful. My husband stood mesmerized as he often watched the three of them meticulously and methodically lay each piece with precision and loving care. The worksite (our backyard and open field) was kept scrupulously neat - every day Poncho and his crew cleaned up. During the day we hardly knew they were here, they were so pleasant, respectful, and diligent. I've already mentioned Scott Blankenship but I need to emphasize his critical role in our selection of Landscape Connection. It was Scott's integrity, demeanor, and true north compass that had us believe from the moment we met him, that we could trust him. And that's what we did. We'd read the online reviews, like you are doing now, and we trusted Scott from the first meeting. There was something that connected our values with his and that was even before we saw his professional design expertise at work. Scott is fair, honorable, respectful, thorough, and a man of his word. He was personally on site at least four times during our two-week project. Everything was executed perfectly and took less than the anticipated time. I am out of superlatives to describe our amazing experience with Landscape Connection. Each step, each interaction was a pleasure and resulted in outcomes that exceeded our high standards. All I can say now is stop reading this review and make the call! You won't be sorry. Best of luck to you with your project. We could not be happier with ours.

Let me start by saying that overall, they did a good job. We had a new build with a bare backyard and really do appreciate how it looks. We got cement down the sides, an extended driveway, a rock border with planters, a wooden cover for the AC unit. The price was very competitive and we ultimately chose them based on that and their financing option. However, there were several issues we have noticed. First, our turf has lumps under it. It is not a flat walk all around. Second, they set up a drip system for our planters which died within 6 weeks. I reached out to them and was told that it could happen? No advice nor help was offered. Third, our cement has a couple issues that we were made aware of later. A neighbor told us that plastic was needed on the bottom to prevent dark spots. The moisture causes uneven color. Also, they didn’t give us an option to put re-bar into the cement. I feel like there was a lack of discussion about our options. There was no recommendations on design, plants, turf type, or cement options. If you are looking for the lowest price, definitely consider them as they will give you a nice backyard for the price. If you are looking for the perfect backyard, I’d recommend looking elsewhere for more experienced landscapers. Update / Edit: I originally gave them 3. The owner reached out to me and we had an honest and productive conversation about what I expected and the finished product. He was very nice and professional. He offered to replace the plants. He was very communicative and offered several recommendations. We went with Italian Cypress. He ordered them and were installed within a week. I really appreciate their follow up and work. Would definitely change my recommendation to use them for your prefect backyard landscape! Thank you for all your help!

***UPDATE*** 4/5/22 The day after I posted my original review, I was contacted by the owner to address my concerns. He, and another employee, arranged to come to my house within a couple days to discuss the issues I had with the original work done. They addressed all my concerns and coordinated to have a crew come out to correct the issues. They went above and beyond to correct the problem areas and continued to work until I was completely satisfied. ***ORIGINAL POST*** Had Landscape Connection put in our backyard in early 2020. The design process which cost approx $200-$250 was trying, but we eventually settled on a design. The process was timely, but the execution left a lot to be desired, especially long term results. They did not roto-till before laying down sod, and the sod was nowhere near level with the curb as had been discussed during the planning process. Water just puddles and does not drain creating a mud pit. About 1/3 of the sod they put in is destroyed. The grass was uneven in several locations where they had cut in a trench. When using their trencher in the backyard, they struck the cinder block wall in several locations, and the house causing damage. They did coordinate getting the stucco on the house fixed, but never addressed the wall. For warranty work, they did come out and attempt to level the grass where the trenches had been, but results were not ideal. One tree died shortly after install due to drainage issues and they did replace it, but the replacement tree and another close by both died as well due to the drainage issues. Called several times for follow up, but I gave up after several unanswered calls and messages. I would not recommend this company.

Our backyard now looks like something right out of the Denver Botanic Gardens and we couldn’t be happier! Our designer and project manager, Devon, had a vision for our yard and created a comprehensive plan. Then Ishmael and his crew made it happen. In about a week our yard was completely transformed and all within budget. But that’s only part of the story. I had been told that Landscape Connection was like a big, happy family team and that turned out to be so true. They obviously respected one another and were committed to good customer service. When something wasn’t just right (like a boulder my husband wasn’t quite fond of) they fixed it no questions asked. And at the end of every day, the crew blew the dirt and dust from our driveway and recoiled our garden hoses! Attention to detail! Finally, we had been told by other “experts” that our irrigation system was a mess but Ishmael took one look and told us it would be no problem and sure enough he had the thing running within hours. We’ll be working with Devon, Ishmael and the Landscape Connection team again on our front yard next year and we’re honestly looking forward to the experience!

We partnered with Landscape Connection for a complete overhaul of our backyard landscape and our experience was exceptional. Ask for Devon! She is amazing - she was very patient with us, had great ideas/vision for the project and always took the time to answer our questions about the design, selection of materials/plants/trees, and ongoing care when the project was done. Devon came to check on the project almost daily (it was a big project spanning multiple weeks) and was always in lockstep with the crew doing the work. The crew was great, too! They were consistently punctual, paid close attention to the detail of their work, and kept the site very clean throughout the project. They delivered on Devon's vision down to the finest detail. We highly recommend Landscape Connection for any landscape project. You can count on them to help you with the design and execution of your project - and to get the project done on-time, on-budget, and at a competitive, fair price. Thank you to the Landscape Connection team for your great work.