Tree Crafters

⭐⭐⭐⭐⭐ I can't thank Lance from Tree Crafters enough for his incredible service! Our mischievous cat decided to embark on an adventurous climb up a tall tree, leaving us in a bit of a panic. I reached out to Tree Crafters, and Lance was quick to respond. From the moment we connected, his honesty and professionalism shone through. He assured me that he had the experience and tools to safely get our furry friend down, and I felt a wave of relief wash over me. When Lance arrived, he immediately assessed the situation and explained the approach he would take. It was clear he genuinely cared about not just the tree, but our beloved cat's safety. Within moments (which felt like an eternity!), he used his truck lift to carefully help our kitty down to safety. Not only is he great at what he does, but he’s also a genuinely nice guy. I appreciated his straightforward communication and no-nonsense approach. I will absolutely use Tree Crafters again—and who knows when my cat might decide to take another tree-climbing adventure! Highly recommend! 🌳🐾

November 19, 2023 was a historic day for our little Arizona mountain town. An EF-1 tornado ripped through our neighborhood damaging dozens of homes, destroying 10. Our home was not spared as many of our mature Sycamore, Ash, Apple and Plum trees were heavily damaged. Friends of ours have used Tree Crafters in the past and highly recommended their services. Within a couple of hours following that event, the owner was surveying the damage and stopped by our home, as we were already on the books for a pruning in a weeks time. A time was arranged for their team to arrive to begin the cleanup. Prior to that, Tree Crafters went through the entire area and as a service to the community, chipping all tree debris left roadside for his crews. For no charge. His crew arrived the following day on time and made quick work pruning our mangled trees, making them desirable to look upon once again. Following their pruning, the crew cleaned up the work site leaving nothing for us to do other than enjoy their hard labor. Thanks Tree Crafters!

The people at Tree Crafters are great! On Wed Feb. 22nd at 9:38 am my security camera went off. I opened the video to see a tree in our back yard had fallen do to the high winds that morning. I drove up from Mesa and started my search for a tree removal company at about 1pm. I reach out to 3 companies and ONLY Tree Craters got back to me the next morning at about 6:30am. They had someone here within an hour and told me what had to be done and that they would be here a good amount of time. I gave them the OK and by 11am they had their truck here and 4 people. By about 2:30/3:00 pm they had the tree cut down and provided me pictures of the roof damage. And they did a great job cleaning up afterwards. Now, maybe I was just lucky that Tree Crafters could do it that day but I have to say I was impressed with how professional, fast, and the simple fact that they replied to my request for help. BTW - It's now a couple of days later and not one call or email from the other 2 companies. I guess they have enough business.

In a town where my previous experience with customer service has not been very positive, I found the quick and professional response of Tree Crafters to be refreshing. I have an appointment scheduled with them at the end of next week and will provide a review of the quality of service I receive at that time. So far, I’m nicely impressed. Ok, so they scheduled the tree removal for Saturday morning. They showed up early (but not too early) got busy.... and it was a big tree. It took them the better part of the day, but like I said it was a huge cottonwood. They took the tree down, left me pieces of the trunk like I asked, cleaned up the mess and after finding out that I am a Veteran gave me a discount. ( without me asking if the gave Vet discounts). So, all in all I give 5 out of 5. I liked the customers service, professionalism, and customer care. Add that to the cost effectiveness and I would recommend them to anyone with tree removal needs.

Without hesitation we recommend Tree Crafters for firewising, tree removal, and tree trimming. Their bid was less than half of another reputable competitor, and their communication from bidding to project completion was outstanding, with multiple updates and check-ins with us all along the way. They completed the project in less time than projected, left the work site in pristine condition every day, and the crew was exceptionally polite and professional in every interaction. They took great care in their work to manage water runoff and to preserve the natural beauty of our 1.7 acre forrested lot, while flawlessly passing the Payson Fire Department firewise inspection at the conclusion. After completion of our project, Tree Crafters agreed to assist with a small project for a friend in need, with equally exceptional results. Again, we highly recommend Tree Crafters for any project! Consumate professionals!