
Overview
Serves Eagle River, AK
Business hours
SunClosedMon8:00 am - 6:00 pmTue8:00 am - 6:00 pmWed8:00 am - 6:00 pmThu8:00 am - 6:00 pmFri8:00 am - 6:00 pmSat9:00 am - 2:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Debit card.
Services offered
Contact
+19076963930
12320 Spring Brook Dr, Eagle River, AK 99577
Reviews
3.0
56 reviews
5
4
3
2
1
Stacey B
Oct 20, 2019
•From Google
Just avoid at all cost. Horrible experience. Unprofessional & awful communication. We asked multiple times to simply be made aware of when they were planning to come on our property to work (we have dogs) and they kept showing up spontaneously with no apologies. When we asked to pay remaining balance and pause work we were met with passive aggressiveness and spontaneous new and high bills. We reached out to ask questions but no one responded till two months later again filled with disrespect and lacking any documentation of their claims. Do your yard and bank account a favour and go elsewhere.
Posting a review of service is not bullying its a common practice which is why you have multiple negative reviews. Attacking your customers for reviews and sharing personal information about them does however, fit the description of bullying so I have printed off your reply for my legal team and contacted google to report. Would you like for me to post our text messages and emails online to show the world how you communicated with me disrespectfully? I can if you would like? I can also show in writing your inconsistencies in emails/quotes/text messages where you just can't seem to own your part or mistakes. Just because you offer a military discount doesn't give you a pass to treat your customers poorly. Have you read your other reviews on here? You have a pretty common theme throughout of disrespect and poor customer service. If you don't like he feedback you get consider looking at how you handle your business and making changes. Your comments show you didn't read my email at all where i explained what our concern was. This isn't about not watering a lawn LOL. This is about your hurt ego when I stated we needed to pause work after you refused to communicate and ASKED YOU for an updated bill so we could be sure to pay for what you had accomplished-. We also promptly sent out a check for that cost. As you stated below you were "too busy" to get back to me for two months so I left a review. I tried to communicate but you were "too busy." We paid you over 9,000 for work and refuse to pay more for work that was not done. I left a review to warn others of our experience something others have already done about you. You wanted to make it personal so now I am editing this post to include more detail. Does this make you happy? You are still incapable of taking any responsibility and would prefer to fight about a review when I am still waiting on you to respond to my emails. I can't call you to discuss as clearly you require all communication to be in writing as you are not a man of your word and your word changes to fit your needs best. Interesting you have time to send a reply to this review but can't seem respond to my emails without waiting two months? The only child in all of this is you. Good job making it even more clear why people should avoid you.
Topher Maguire
Oct 20, 2015
•From Google
To whom it may concern:
This summer I was quoted no more than $1500 by Wintergreen LLC to provide grading, excavation and 2 window wells for 11406 Borealis Street.
We have paid $700.00 to date for a job that is not done. I wish I could attach photos to this review.
I told the contractor "Chris Shill" Wintergreen LLC that the property MUST!!! be graded so that snow melt, rain and drainage goes away from the foundation and house that window wells also needed to be done for 2 windows. I also told Chris all this needed to be done to meet my new construction inspectors guidelines. (Owens Inspections). I was assured by "Chris Shill" at Wintergreen LLC that he would get the job done for the agreed upon price of $1500.
The property currently does not meet grading code guidelines and is in a worse condition than before work done by Wintergreen LLC. With the existing snow melt (I wish I could post photos here) water and ice pooled up, it's frozen & iced up around the house and foundation as well as a huge area where snow melt and drainage pools in front of the house. Very DANGEROUS!!! You can still see at least a 23 degree downward slope towards the house. There is the potential for injury & damage as a result.
***WARNING*** Do not do business with this company. I have paid $700 for a job not done and refuse to pay the remaining $800 until the job is done.
This company has the balls to actually file a notice of "right to lien" for a job they didn't even finish.
I too should have read their BBB reviews before doing business with them.
Erin Johnson
Oct 20, 2021
•From Google
Hired for grading my back yard and filling in a gulley area. The quoting process was good. The scheduling process was a bit tough due to a busy season. They showed up earlier than they said they would on the day of digging, they did the job they said they would. Chris was on site first thing in the AM to line out the crew and answer any questions, the crew was friendly and professional and finished by 5pm that day, I think. We have two dogs that require either my husband or I to be home if we have any house or yard work done - it was fine. I wouldn't hesitate to request their services again.
Daniel Foster
Oct 20, 2023
•From Google
I run a business in Eagle River and enlisted Wintergreen, this winter, for our snow removal service due to poor service with another contractor last year. I will say that I am more than happy with the service they have provided, thus far, with the unprecedented snow storms we have had over the past week.
Their service has been extremely efficient, thorough and cost effective. Moving into the Spring, I will be looking at them for our summer landscaping as well. I couldn't be happier and once again, just want to say thanks.
Dan
Miquisha Dauenbaugh
Oct 20, 2023
•From Google
We absolutely LOVE the services provided by Wintergreen LLC. I would recommend their services to anyone looking to make their backyard space beautiful.
The entire process was easy to work through and the finished product is unbelievable. Being that my husband and I are on opposite work schedules, Wintergreen LLC remained responsive to each of us and coordinated times that would suit both schedules. The price for the services offered were reasonable, considering they landscaped my entire backyard and part of the front rock bed.
Is this your business?
This business hasn't been claimed yet. Claim it to manage your listing.