Fred Home Improvement

This is my 8th time working with Case/FRED and I am always satisfied. They are always on top of the situation, and resolve any issues in the best way, so that no burden falls on me. I know they are totally reliable and their work is top notch. You can find no better in terms of quality of work and quality of customer service.

We have had 8 or 9 experiences with Case/Fred over the past 25 years, all sizes and scope, from a total kitchen renovation to a new laundry tub and plumbing connections. Everyone has been well done, with a pleasant and knowledgable staff. We have never regretted their services, and highly recommend them.

The team did a great job with a small task for us--installing a custom window--and took the time to add a new frame even though that wasn't included in the plan, but so it would look better. The FRED folks are always courteous and professional. I highly recommend them.

After several failed attempts by a different home repair company, we reached out to Mark Fessenden at Fred to handle a project for us. Mark oversaw the project expertly, was responsive throughout, and we couldn't be happier with how the process went and the end result.

Nice work by FRED on our bathroom renovation. Izzy was fantastic! Not only was he a skilled craftsman, but he had clear answers to our questions and kept us filled in on each step of the project. That level of communication is rare among contractors these days.