Black Diamond Junk Removal

First time using this company. Overall, a great experience! The crew was punctual, professional and performed the job exactly as requested. I scheduled my appointment within a less than 24 hr period and they showed up at the beginning of my selected 2-hour window. Super easy online scheduling process…. The driver called 15 minutes ahead of their anticipated arrival(as promised), which was also at the beginning of my 2 hr window. The estimation process was a breeze straight forward, and honest. The estimate for our haul was reasonable and I received zero pressure to move forward, even with the crew being on-site. My haul actually exceeded the available space in their truck, but a second truck came to finish the haul within my same appointment window. Upon completion, I was unavailable to inspect their work, however the Forman took it upon himself to send a text with photos, and to confirm the job was completed to my satisfaction. Great first experience. Local company. This checked all the boxes - I will use them for future needs and am happy to recommend for yard waste, light demo and construction material removal. (This was the scope of my haul). Thank you Tucker and Team!

I am beyond impressed by the professionalism shown by Tucker from beginning to end of service. I was feeling very overwhelmed with the amount of junk that I needed to be removed. It was in complete disarray everywhere and mixed with items that I did not want to lose such as my books. Tucker and his employees came this morning and took care of everything without blinking an eye, including sorting, taking apart, making sure nothing was left behind, and even allowing me to hover around things double checking what it was I was ready to get rid of. From the moment Tucker answered the phone it was all efficiency and clarity of communication. I talked to him directly, was scheduled in a matter of minutes, and connected via text and email confirmations which I was able to then use when I had to slightly reschedule at the last minute. Oh and they never tried to upsell me or hit me with extra charges or fees. If anything it was the opposite, they tried to make it the least costly option for me. I couldn't recommend this company enough. Incredible work ethic and efficiency.

Black Diamond Junk Removal was super easy to work with. I called and spoke to someone about having some old furniture removed from my home. I was able to set up a date & time that was convenient to me. The company texted info. about my appointment and confirmed my window of arrival. They called when they were 20 minutes away. Although I had received a ballpark figure during my original phone call, Nathan came in, looked at everything that I wanted removed, and gave me a new estimate that was cheaper than the ballpark figure! It took the two men just under an hour to remove everything & get it in their truck. They were professional and courteous, and when all was said and done, the amount I owed was less than the estimate they provided! Having said all of this, I would work with them again, even if the price had not been cheaper. As I said, everyone was courteous and professional. They were able to come on my timeline, and removed furniture that I never could have gotten out of here on my own, and best of all, they hauled everything away! OUTSTANDING! RECOMMEND 100%!

We had cleaned out two rooms in my fathers house and had approximately 40 contractor bags heavily filled and piled along the walk to our door- approx 15 feel long and a mountain of black bags. I emailed for a quote and sent pics. The response was extra prompt and very courteous from the owner both by email and a phone call with a tentative quote. I agreed to the on-site quote and they-2 young men one of which was the owner-arrived on time as scheduled. He gave a price which I agreed to and they started hauling. For one hour they hauled nonstop. Picked up extra trash that had fallen out of bags also some additional piles that were beneath some trees at the base of the drive! Excellent work ethic. I even gave them a $25 tip. I will definitely call them for the remainder of the clean out including garage, shed, and 2nd floor of the house. Price was more than reasonable and I highly recommend!!! Very professional. Prompt. Courteous. And really NICE guys!! Black Diamond is definitely my go to hauler from now on!!! Thanks guys!! Colleen in Novelty

I first contacted Black Diamond Junk Removal on October 1st. I spoke with Tucker and he was able to set a time for the next day to come out to my house and give me an estimate for the removal. After our phone call he even sent a text confirming the appointment date & time. Once out he was very professional and was able to give me a firm quote and set an appointment for the following weekend. Fast forward a week, Tucker and Joey were on time and very communicative. I even added to what needed to be removed and they were able to handle it no problem. Tucker and Joey worked quickly, efficiently, and were very professional. They even went as far to sweep up my basement where the junk had piled up! Given their response time, quality of their work, and price it would be an absolute no brainer to hire them again. Can not recommend them enough. If you've got something you need gone just call Black Diamond.