Gordon's Window Decor

Working with the Gordon's team is like working with the best-in-class for customer service and product quality. What a relief to have such a great team partnering with you on selecting the best options for your home. Kelly, the President, has put together an amazing team, and if you have the opportunity to meet her, you will find her energy is contagious. I also worked closely with Michele, who was very detailed oriented, excellent with follow up, and committed to going above and beyond to help me with finding the right options for my new home. The production team put together an amazing product--I went with the Gordon's shades, which glide up and down with precision and ease. The shades look amazing: perfect fit, color, and design. Collin did an outstanding job with the installation. Jody's enthusiastic follow up about leaving a review made me excited to write this. I could go on and on about the Gordon's team. After going through new construction where some services were on point and others were hit or miss, it was a relief to have a partner in Gordon's who was reliable and looking out for my best interests. Other businesses could learn a lot by modeling Gordon's commitment to customer service, clear communication, and product quality. Count me as a raving fan!

The entire staff is such a pleasure to work with! If you work with Gordons, you will be supporting a local company that truly cares about their clients needs and wants. They are both professional and personable--two qualities that to us are as equally important. Barb was our designer and we loved having her over to our home to help us choose window treatments. The free consultation is such a great way to learn about what would work best in your home, both aesthetically and functionally. It was also nice to be able to receive two estimates so that we could pick and choose which features fit into our budget. Even though our installation was set back a few months due to COVID-19, the staff continuously reached out to us to keep us informed of their plans. Once they did get the chance to conduct installations again, they contacted us right away to schedule an appointment in less than a week! Luke installed our window treatments he was extremely efficient and attentive. We have had a wonderful experience with this company and we recommend them wholeheartedly!

Can't say enough good things about Gordon's! We became familiar with their product from the SunCommon offices, super neat looking and effective. Their sales staff (we worked with Barb) was helpful, informative, generous with time, patient, and in tune with our needs instead of pushing particular solutions onto us. It felt like we were heard! Barb created an excellent window treatment suggestion for us and the quote/pricing was transparent and easy to understand. The install crew (Ryan I believe? and Connor) were courteous, super flexible with timing, efficient, informative, and professional. During this pandemic, we've felt unsure about having work done on the interior of our house, but the crew came prepared, listened to our concerns, and acted accordingly. We were impressed by their work. Overall the product is a life-changer. These new solar shades completely changed our living room and we couldn't be more happy. We don't pause to write reviews often enough but this one just had to be shared!

Our recent experience with Gordon's was exceptional from our initial visit through the installation. The showroom visit was our first experience purchasing shades and we were quickly put at ease by Sarah. She carefully explained the many features, options and choices, and provided samples to ensure a perfect match with our color scheme. Her patience enabled us to make our final choices with confidence. The wait time for delivery was reasonable, in fact shorter than expected. Collin, the installation technician, was courteous, professional, competent and meticulous. He was very patient in explaining the operation and features. The shades are beautiful, excellent quality and the perfect finishing touch in our new home. We recommend Gordon's without hesitation.

I recently had a large window treatment project done by Gordon's Window Décor at my lake house in North Hero VT. Old drapes replaced by roller shades on lakefront with 8 large sliding glass doors and side panels! From beginning, with a home visit by Michele for measurements and consultation regarding options, to end... with installation by our awesome technician Collin, this job was seamless and professional ! We had to arrange the project for specific times as we live out of town in the off season. Gordon's staff was on time, accommodating, polite, efficient, professional and with a smile across the board! Highly recommend this company for your window treatment needs! Sue Villarini