Element Homes

We bought an element home in may 2024 in santaquin Utah. The biggest problem I have had with element homes is the obvious sloppiness in finishing up the house. Baseboards not being sealed, giant holes and screws not being covered, large paint pieces chipping off the walls/baseboards/underneath the kitchen counters. Hardware completely ripping off the walls. Things that before we moved in we pointed out needed to be fixed- were reassured they would be- like a giant hole in the fence and then it never being fixed. Air vents put in crooked. The light switches being the opposite of off vs on. Underneath bathroom sinks the drawers clearly were put in wrong or were not supposed to fit and they just cut it to make it fit. So lazy on all the finishing touches. Carpet that you can feel isn’t laid correctly and has bubbles underneath it. Not to mention the construction workers complete disregard for the people living in the homes. One construction worker did over a thousand dollars of damage to one of our cars. For three months we were the only residents on the street and the construction workers would block our entire driveway and park massive work trucks and machines directly jn front of our driveway blocking us for getting our cars iut of the garage. I missed work because of their trucks and machines blocking our driveway! The only resident on the street, an entire street open for parking, and they park giant trucks and machinery in front of our driveway. I have missed work because of not being able to get my car out of the garage. A trucks tailgate did massive damage to one of our cars costing over a thousand dollars in repairs. After we brought up the issues of our car being damaged and our driveway constantly being blocked to where we can’t get our cars out of the garage- it continued to happen. Issues being brought up about the home and it never being fixed. Sprinklers constantly going out and the pure laziness in all the finishing touches of the home. Giant screw holes in bathroom drawers where they obviously drilled multiple times into the wrong spots and didn’t even try and cover up the massive and many screw holes in the top bathroom drawers. I don’t think the bathroom drawers were supposed to fit because underneath the sink the drawers are cut and, sawed, and mis shaped in what I believe was there attempt to fit the drawers. Giant red writing left under neath our kitchen counter top. Very lazy sloppy work. The ONLY saving grace of this business is Desi. And she should be given the biggest raise because she is incredible. Always quick to respond, helpful, and actually does the things she says. As for the quality of the home- such lazy and quick messy work that creates big eye sores in a brand new half a million dollar home. Very unfortunate

We have just moved in to our new element home, so we plan on leaving a review on the lasting quality of the house, the warrantees, etc. in a few months. What we can leave a review for (and sing the highest praises for) is the element team, particularly Jerry and Sandy who we interacted with. Jerry and his team were not only professional, but went the extra mile to get the house ready for us to move in. This included Jerry taking the initiative to fix a problem he saw might bother us later, as well as all of our concerns being addressed within a timely manner. We’ve been so grateful for this team and their one of a kind care and service in preparation of our home. The quality of the house deserves its own paragraph. Our home is beautiful. We love all of the thought and detail that went into the build, as well as all of the upgrades that came with the house like the shower head and the rod iron railing. The quality of their work made it feel like home as soon as we walked in. There were normal flaws in the build that were fixed promptly and carefully, but we really only had a handful of dings and one outlet that wasn’t working upon inspection. Even the inspector that we hired commented on the quality of our home! Overall we couldn’t be more happy with our first home, and we are thrilled to have chosen element to help us in that process! Thank you element!

Our experience building with Element Homes was nothing but positive. We spent a significant amount of time researching different builders before selecting Element. One theme we noticed with other builders' reviews was poor communication and difficulty getting help if a problem occurred during the process. We worked specifically with Roger and Andrey, both of whom were phenomenal. Whenever we had a question, it was answered within 24 hours. Communication overall was amazing and we never felt like we were left in the dark or being ignored. Our entire building process was seamless and stress-free. Element finished our home on time without a hitch. Products included in our bid were of great quality and we had many options to choose from. We felt that all of the contractors paid great attention to detail and that they took the time needed to do the job right. Andrey was regularly checking in on-site to make sure all of Element's and our expectations were being met. We had such a great experience with Element that we recommended them to my parents and one of our friends. Both of whom now also have completed homes by Element and had positive experiences. If we were ever to build again, we would 100% build with Element.

I just wanted to thank you for everything you and Joe and Andrey did to get us into our home this fall. As I was going through a box yesterday, I was reminded that when Andy called Andrey last fall, we didn't think building a house was even possible until spring of 2019. We have had nothing but good things to say about the building process. We also wanted to let you know how great Andrey was to work with. He went far beyond what he had to do to help us stay within budget and to get us into the house ON the day you quoted clear back in January. I’m sure we aren’t fully aware of everything that was done for us, but I wanted you to know that we are overwhelmed and grateful for everything you all did! We love our new home and I don't believe we would be here now without your willingness to work with us.

We had a wonderful experience building our new home with Element. Element Homes built our zero entry ranch style home exactly like we asked. Our home was completed in Spring 2021. Roger met with us personally as the building process progressed and was always very prompt in his responses. We can’t say enough great things about Andre, the general contractor. He was prompt in his responses to our questions and helped us make sound decisions. When we asked Andre for suggestions, he explained the options and was super helpful. The subcontractors that work with Element were very thorough and performed at a high standard. We were encouraged to select the design exactly the way we wanted. We LOVE our new home that was built by Element Homes.