Electronic Interiors

Let me tell you about my experience with this company! I recently had a custom home built & this company was contracted to run the ethernet lines thru the house. I met with them in reference to mounting 3 TV's prior to moving in & was quoted "less than $600, counting the mounts." Not a problem. The only request that they had was they wanted to be there when the internet company was there so they could work together, so that is how I arranged it. On the day of installation, 2 installers showed up, and were very nice. The mounted my TV's as requested, did not connect my surround sound to my TV because "we didn't bring the correct mount & your surge protector will not fit in the plug behind the TV." Also, they only brought a 5 channel internet switch, when I needed an 8 channel. I ordered the switch from Best Buy & they VOLUNTEERED to go pick it up from Best Buy (which is 10 minutes down the road in high traffic). When they left, they did not clean the mess up they created in my new home, and let me tell you it was a mess. Then, I get the invoice for just shy of $700. Not only did I receive an invoice for greater than what was agreed to, but one of the internet ports was not working, so no checking their work before they leave. I contacted the owner, and to make a long story short, I was charged for them going to Best Buy (was never told there would be a charge), I was charged "wait time" because they had to wait for the cable installer to complete his job, when it was there request to be there when the cable installer was (was never told about this charge either), and the owner just didn't care. He claims there were no hidden charges...well, when you charge people for things they do not agree to, those are hidden charges. He also cared less that his crew left a mess in my home for me to clean, no offering to send them back out, nothing but "I'm sorry." They did come back out & fix the internet plug that they were supposed to do the first time. Oh, and I paid their outrageous bill before posting this, & it will be the last time that they enter my home. I am now having to hire another company to come in and complete what they should have with my surround sound.

We are long term Sound Fx customers and were unsure about the new company.. It is our 37th anniversary on Wednesday and TV issues were the last thing we wanted to experience. We had an issue with our Control 4 system controllers, a lagging TV in the Den ,issues with 2 additional TV's in the house..and pool speakers. After Comcast left today after a number of tech calls that had me running around like the proverbial "headless chicken"..arriving at 12:30 for our 10-12 appointment , replaced our DVR and didn't reconnect the remote eyes correctly..we were still experiencing issues! I called Electronic Interiors. Mike took the time to listen to our issues and actually tried to see if someone was in our local area to help. We were fortunate to have Doug stop by in between jobs and he was able to diagnose and correct our issues. He personally said he was going to review our system to see whether an upgrade is needed or just a few tweaks in our existing system as well as check a long needed upgrade to our existing remote camera set ups. We are going to sign on with Electronic Interiors as a new customer.

Electronic Interiors our school over the past 5 years for several different projects and has always delivered professional service, effective systems, using incredible products at a reasonable price. This included designing and installing a comprehensive security video and storage system, extending and improving our wi-fi using scalable wi-fi systems that serve our entire campus with fast and reliable internet, and updating and improving our audio-visual system in our multi-purpose room. As you are looking to install security, wi-fi, or audio visual needs, I would strongly advise using Electronic Interiors as an excellent vendor.

We have had the best experience with Electronic Interiors since we moved to the Delaware beaches 4 years ago. Great service, equipment and knowledge. They listened to what we hoped to have for our home and delivered beyond our expectations. Every project is perfectly executed. The icing on the cake was this weekend when we had guests at our home and experienced an issue with our IT. Worked with Doug to troubleshoot via messaging and Mike came out within 3 hours on a Saturday in August to swap out and upgrade the switch board that had failed in our rack system. Amazing and Thank You again!

I've used Electronic Interiors both personally and professionally with our business. Besides being very knowledgeable about the products and service they are genuinely good people. They provide an extremely good service at a fair and competitive price. They are very responsive and timely when we have a service issue. Hands down the only company in town that I would use.