
Overview
Serves Kent, OH
Business hours
SunClosedMon8:00 am - 6:00 pmTue8:00 am - 6:00 pmWed8:00 am - 6:00 pmThu8:00 am - 6:00 pmFri8:00 am - 6:00 pmSat9:00 am - 2:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Debit card.
Services offered
Contact
+13307737377
4211 Karg Industrial Pkwy, Kent, OH 44240
Reviews
3.0
18 reviews
5
4
3
2
1
Derek Lewis
Sep 17, 2015
•From Google
Avoid this company, they perform substandard work, damaged our property, and refuse to correct their mistakes.
We hired United Waterproofing Systems to seal a crack in our basement wall. Upon completion of the job, the crack still leaked. We contacted the company and they stated that a supervisor (Galen) would come out and look at it "when they had a chance". My wife and I had a trip to the west coast scheduled for the next day so we agreed to touch base with them when we returned home.
Upon returning home, we noticed several spots of epoxy on our hardwood floor between the entrance to the basement and the garage door. Following the trail of epoxy drips down the basement stairs to the finished portion of the basement, we found nearly 100 drips of cured epoxy on the walls and carpet leading to the repair site. Needless to say, we were not happy with finding our brand new carpet damaged in this manner. We notified the company of the damage to the house but were brushed off and told it was not their problem.
We finally convinced them to come back out and at least make an attempt to fix the still leaking wall. When they arrived, we also showed them the damage to the carpet and the walls. Upon inspection, the Supervisor declared that the epoxy could not be from them as it was blue in color and they used a translucent product with a brown hue. This observation ignores two critical facts. First that it was dripped onto blue carpet, giving it a blue appearance. Second, the drips on the painted wall are brown in color, just as he described. My wife even had the repair technician drip some on carpet and hardwood samples and the resulting spots appear identical to the damage to the actual flooring.
In the end, the company has refused to discuss repair or replacement of the damaged property that they have caused. Our only recourse at this time will be through the court system.
To top it off, our wall still leaks. Do yourself a favor and avoid this company and its subsidiaries. We have dealt with several contractors in this area that have been great to work with but this organization may be the worst one we have ever dealt with.
Jillian Barnette
Sep 17, 2019
•From Google
Nice guys and overall they seemed to do a decent job and were respectful of any requests I made. There were a couple of things I would've done differently but I've never had a service like this done so I wasn't sure what to expect. They took off aluminum siding to do some blown-in insulation and were working outside when there was still some snow on the ground. Since the weather started warming up, I was doing a project outside and noticed a nail here and there. Again, with the snow I figured okay no big deal, so they missed a few. Before I knew it, I was picking up nails along the entire perimeter of the house, as well as some screws! It looks like they didn't bother at all to pick any up. I have small kids that they were fully aware of, so I'm a little upset about that.
Madison Orlando
Jul 19, 2024
•From Google
Jeremiah Thomas came out to evaluate our needs and was so knowledgeable and helpful.
His team Brenden , Matt & Jorden were so efficient and respectful and had everything completed with less the 2 days
So thrilled with the completion and would recommend them 100%
Thank You
Madison Orlando
Linda Hochartz
Feb 20, 2024
•From Google
As a single female, I appreciated the honesty and integrity of everyone at Unified-from the owner, the guys who came for the estimate and the spray foam installers. I got what I wanted at a great price by a great team. Thank you!!!
James Reynolds
Sep 17, 2021
•From Google
We appreciate the insulation work that Unified Comfort Systems recently performed on our home. They were courteous and professional. There was one issue that was not completed properly during their first visit, but after contacting the manager, he came out in a timely manner and resolved the matter.We would recommend them for home insulation work in the future.
Is this your business?
This business hasn't been claimed yet. Claim it to manage your listing.