Snug Planet LLC

I am delighted and wowed by Snug Planet's work on my home. The retrofit took six days with a five-person crew. Post-retrofit, my house is warmer in winter, cooler in summer, and quieter all the time. I've been praising Snug Planet to everyone. Some people ask me how much the retrofit cost, and when I tell them, some say "that's expensive." And I think these folks don’t understand. A retrofit is not weather-stripping. It’s more like building a house around a house. The crew pulled siding from the exterior and blew insulation between all the studs, into the soffits, and into the crannies around windows—and all the while checking with an infrared camera they pulled up the attic floorboards and insulated there; they built an insulating door for the top of the attic stairs; they elaborately sealed the chimney (which had been functioning like a tiny open-air courtyard in the middle of the house), and then some. What I first noticed (and loved & hadn’t expected): the house is so much quieter. I live on a thoroughfare—people and cars going by all the time, and now I don’t notice them. And the increased heat-retention this winter was amazing. I turn the thermostat down to 60 at night. I used to wake to 60 degrees with the furnace blasting. After getting Snugged, at 15 degrees outside, in the morning inside was still above sixty. And now (July & 90 outside) the house is cooler, too. Jon and Elisabeth and the whole crew are dedicated, professional, knowledgeable, and great to work with. I’m confident that my Snug Planet retrofit is the best investment I’ve made in the comfort and quality of my home.

I contacted Snug Planet in mid November regarding a new furnace and they set up an appointment for November 30. They asked if I could wait that long so I'm thinking they could have been here sooner if needed. Sarah came to our home, looked inside and out for safety and efficiency concerns, and gave us recommendations. She was not pushy and did not try to sell us a bunch of fluff. She took information to apply for possible financial incentives that may help via reimbursements. I gave her a check for the furnace and was told they would call with an install date. Sarah called two days later and asked if "tomorrow" would be ok. Albert and Caleb came out today to install the furnace and a programmable thermostat. They also adjusted our gas stove as Sarah had detected a tiny amount of Carbon Monoxide on Monday. They were very friendly and knowledgeable, worked efficiently and insisted on cleaning up after themselves even though I said I had to clean the area anyway. I also want to commend Erica who set up the appointment and spoke with me on a few other occasions. She is friendly and professional and I'm sure does a lot more than answer the phone thank you, Erica! I can't recommend Snug Planet enough! Thank you all so very much!!! (If you need work done and don't think you can possibly afford it, contact them. There are some great incentives and the income guidelines are more lenient than you may think. You can be more comfortable while saving on energy costs and helping the planet.)

I went to Snug Planet to for my NYSERDA energy audit and was impressed with the process and results. Moving forward with one of the recommendations has significantly improved the level of comfort of my home in winter. I have a small home built in 1960 originally as a cottage with a dirt floor crawlspace. In the two winters prior, I struggled to keep the home at 68-70 degrees and the floor was always about 10-12 degrees cooler. My combined electric and propane budget exceeded $400 per month. Snug Planet installed a drainage barrier over the dirt floor and a vapor barrier over that. They then sprayed in foam insulation on all four walls and replaced my access door making the space airtight. We just had a full week with temps below freezing for the entire week. The crawlspace temperature never dropped below 50 degrees and I have no problem keeping the home warm at 70 degrees. On top of the work Snug Planet did, I did several of the smaller/lower cost recommendations on my own. Here's the big thing from all of this. One year ago, my combined electric and propane budget exceeded $400 per month. My electric budget is now down to $68 per month and propane is $65 per month. The work done by Snug Planet was on time, within budget and exceeded my expectations for efficiency and cost savings. If your considering doing something like this, just pick up the phone, schedule it and get the work done. You'll be happy, warm and it will put a few extra bucks in your pocket.

I am so glad that I was told about Snug Planet and that I chose to get the ball rolling on the energy audit and updates with your company. The process to research and apply for energy assistance can be intimidating, due mainly to the paperwork, information presented and potential competitiveness for assistance. This reason alone is one of the most beneficial reasons for going with Snug Planet. I was incredibly happy that Sarah C came into my home to discuss in person all of the best options for my situation and able to answer all my follow up questions. She and all the other employees I interacted with were really great...knowledgeable, professional, flexible, kind, and efficient. I would highly recommend Snug to another homeowner looking to learn more about the ways in which our houses, appliances and living habits can do less harm to the environment and be more comfortable. I know I will benefit financially from this experience, but also enjoy my snuggly, quiet and warmer new home! Finally, if you the initial cost of making major updates to your house seems scary, the Snug team will explain every detail in understanding whether you are eligible for any updates, financing, or tax breaks. I was fortunate enough to receive assistance, and it was a pleasantly easy process, made even easier by the Snug team who were quick to answer all of the follow up questions.

As a professional remodelor in the Ithaca area I implicitly trust Snug Planet to work seamlessly with my crew or directly with the home owner to provide essential services in many areas of home improvement. The Snug Planet team are real pros and each employee is extremely qualified and dedicated to the company mission. Jon and his crew take very seriously finding the best solutions to (1) replacing fossil fuels with alternative energy sources for heating and cooling (2) conquering moisture issues with vapor barriers, dehumidifiers and sump pumps (3) increasing energy efficiency by reducing heating and cooling loads through air sealing and insulation and (4) getting you a much better level of comfort in your home. They are trained, certified and technically capable to handle these situations, get you applicable NYSERDA Grant funding and they work with other local pros as needed to complete any project. Snug Planet is the hands down the best.