Central Insulation

Things started out good, but went downhill from there. I was quoted for some work, they sent me a hard copy of the quote, I highlighted what work I wanted done and for what price. They received info, scheduled the work, came out and did the work (except that they blew out one section of wall which is now bowed in my garage). Then I get a call from the office that they made a mistake and undercharged me for the work. To me, alarms went off that this was a bait and switch tactic from a shady contractor. But I worked through it with them as I am not looking to rip anybody off or get something for free. they gave me a slight discount and life continued. But, let's get back to the blow out section in my garage...you would think that most companies want to make sure that you are happy with the job that is completed. I asked what the plan was to remediate the issue. The explanation I just received was that they gave me $100.00 off for the damage and if I wanted them to come out and fix, it would cost me that $100.00. So a couple problems with that...My garage is not the same as when they came and they now want more money for something they should have done right in the first place. Companies like this give contractors a bad name and make people very weary of how they operated. I was going to have them come back out to finish the job of insulating the attic above the garage, but will not now. The quest continues to find an honest contractor that does what they say they will with quality. Not a contractor that pulls a bait and switch on me and then tries to get more money from me. Also a contractor that maybe doesn't try to make me look like the bad guy in all of this.

I recommend this company. This company is a preferred company by our local utility company. They followed the specifications set by the utility company and do exceptional work. The technicians were friendly and professional. When I had a concern, they fixed it. On one of my attic doors, they put a nail on it so that it would keep the door shut better. So, it is the little things that I like about this company. They listen to your needs, they get the job right not in a hurry so as to move on to the next job, and will come out if there is an issue after the job is done. They also did the paperwork for the rebate. The owner's preferred method of communication is e mail and it may not be in the next hour or sometimes the same day but he will definitely get back to you and he is definitely concerned about his customers and the work his technicians did for me is phenomenal.

I had seen this company suggested by a person in my area so I felt like I was taking a leap of faith finding a company I could trust in an area I knew nothing about. They came into my attic and seemed to do a great job! They even went above and beyond when they pointed out some mold that could’ve been easily covered up by them. So although that was a little more work, they suggested someone that came in and cleaned that quickly. Then, Central Insulation finished up the job even when weather struggles delayed. They provided a discount for that. Thank You! The guys that came to my house were kind, pleasant and respectful of my place and cats and left with it clean and and pretty tidy. All of this was much appreciated as I feel but my attic is a little less cold! Yay!

This company was recently purchased. The previous reviews and positive comments do not apply to the current owner. Since Ben Hendrickson, Hendrickson Enterprises LLC bought it there have only been negative reviews and BBB complaints. They did a fraction of the work, poorly, and caused thousands in damages in the process and are trying to charge me double. I have to demo their cover up mess and redo the project according to my new contractor. Not to mention redo my new flooring, and replace my fat tire bike and other belongings that were damaged by the lack of protection during their spray. They promised they would cover up everything in the scope of work. Their crew was disrespectful and unprofessional to me and spoke poorly of Ben. They showed great disrespect to my property and neighborhood, relieving themselves on the side of my garage in clear view of the home. The owner/manager Ben was unresponsive during the project and project manager didn’t show up to monitor as promised to “complete” the job, go over the project or assess damages. They abandoned the job partway through and gave a sob story for a second chance which they didn’t follow through with what was promised either. I found out that Ben isn’t even a licensed contractor and you have to be licensed by the city to work here. It is strange considering I also found out he lives a half mile away from me. He had so many excuses for not being able to come over and turns out I am closer than the grocery store or gas station to him. The good name of Central Insulation has been tarnished.

Brian Turbett at Central Insulation did an excellent spray foam job on my one and a half story knee walls. There were some very tight, hard to get into places and Brian was able to get the job done. He also went above and beyond to make sure it was done how I wanted. After seeing how tightly the spray foam seals up everything I will never go with anything else again you could never get it as tight with batts. Thanks again Brian for doing a great job!