Houle Insulation Inc

I want to thank Arne and his crew from Houle Insulation Inc for the fantastic job they did on the removal and installation of insulation in my attic and basement rim joists. First off I got bids from at least 6 different vendors and all of those were rated high and were Xcel certified for rebates. One of them (I won’t name, but they specialize in “green” foam insulation) didn’t even inspect the attic area and just wrote down 2 prices, on company letterhead, one of the attic, and one for the basement rim joists for a whopping $9200 and said if I agreed right then, he’d knock off $1000. The other 5 were MUCH better and had similar quotes for the work to be done. Arne was by far the best one I had dealt with, and gave the most informative feedback on the work that needed to be done. Houle’s quote wasn’t the lowest, but after going over the other 2 that were in contention, Houle’s was the best. It took a few weeks to get on the schedule, but the day of the project they were here promptly and got right to work. I had insulation removed so a dumpster was delivered the day before and boy, did they need that. All insulation was removed from attic and basement rim joists. They took the time in advance to put down drop cloths and plastics to keep my home as clean as possible given the messiness of the job. The insulatanin and old chutes were removed, new larger and more in quantity were installed. The attic decking was air sealed and cellulose was blown in to get my R-value to 60. In basement the “pink” fiberglass was removed and it was foam sealed to R21. The previous insulation was “good” but I can’t believe how noticeable it has already been. During the last heat spell, the upstairs just radiated and maintained the heat so cooling naturally or with AC was a challenge and the temps on main level would be 5+degrees different. After Houle’s work, the upstairs no longer gets as hot and the temps are balanced and with AC on I can get the temps even to a degree, and it stays that way, don’t need to run the AC as often. I can’t wait to see how it will be when I have to run the furnace. In closing, there are at least 2 other companies in the Metro that I would consider to insulate my home, and even those 2 spoke highly of Houle Insulation Inc, and you will too if you need their service.

After trying two other companies without success, Houle Insulation finally resolved our heat-loss issue. Houle's team, led by Arne, performed a thorough evaluation, re-insulated problem areas, and followed up when the issue persisted. The long story: We've lived in our home since 2010. Throughout this time period, it was clear we had an issue with heat loss in a particular area of our hose. The frost and snow in this area would melt even on those frigid days of winter. The remainder of the roof would be a blanket of white snow or frost. We had one company out that helped us remove our chimney and reinsulate the entire attic, with particular focus on the heat-loss area (near chimney). No luck, issue persisted. We had a second company come out and do foam insulation specifically in the area of concern. No luck, issue persisted. We had Houle come out. They conducted by far the most thorough evaluation, using negative pressure and other equipment to pin-point the problem area. The crew came in and did further foam insulation (including a fix from the last company). They were so clean and considerate throughout the process. But it didn't fix our heat loss problem. I reached out to let them know we still had the issue. Arne was absolutely incredible and professional. He came back out, confirmed the issue, and then returned later with a crew. Together they were up in our attic using their gadgets and digging until they were finally able to uncover the ultimate source of our heat loss. They addressed the issue, redid the insulation throughout the area they had been working, and resealed the access point to our attic to complete the 'envelope.' We've had our first few frosts of the season, and I'm delighted to say that for the first time in at least 14 years, no heat loss. Mission accomplished! I wanted to post this entire story because I think it's helpful to hear stories where things didn't work out the first time. And ours didn't, not even with Houle. Yet Arne and his crew remained kind and professional throughout the first and second rounds, and I couldn't let this go without praising them as individuals and their work. Thanks guys!

We had initially gotten a quote from another company to insulate our attic space. The other company had taken over an hour to inspect and pressured us to “sign today” offering a slight discount if we committed to them. This was a huge turnoff. Houle quoted us at fully half of what the other company quoted. Todd, who did our inspection/quote was very friendly and pleasant to talk to. He answered all of our questions, and it was clear that he was speaking from knowledge and experience. He did not pull any salesman b.s. on us and simply said we could call in to schedule if we wanted to go with Houle. Todd’s honest and straightforward approach is what sold us. We called in and got on their wait list. They called us to schedule a date for installation, which as a bonus was even earlier than the estimated date we had initially received. On the day of the job, they showed up on time and had the job completed by early afternoon. Everyone we interacted with on the crew was kind and professional. The price they quoted was the price we paid, and they even submitted the application to Xcel to get us a credit on our energy bill which offset our bill for several months. The difference has truly been night and day. Previously, our upstairs was virtually unusable during the heat of summer and cold of winter. Now, it’s comfortable for both. In fact, the temperature of the entire house is far better regulated with the new insulation. And we are seeing the difference on our energy bill as well! Houle Insulation is the type of small business you hope to work with when you’re shopping for this type of job. If I ever have insulation needs in the future, I will not hesitate to call them first.

We live in a house built in the 1940's The insulation in our walls consisted of 1 sheet of newspaper!! Needless to say we needed insulation. We called Houle insulation and Arnie came out to asses our needs. Houle insulation was not the cheapest bid we received but we were very impressed with Arnie & his professionalism and knowledge. We hired them to drill into our stucco from the outside & fill our walls. They also installed insulation in our attack as well as new vents in our roof. They were in & out in 1 day and did a great job of clean up afterwards. We've experienced lower heating bills this winter but here is the real deal. Our furnace went out on Friday - February 20th when we had some of the coldest weather all winter with lows below zero and wind chills in the -20's & -30's Our new furnace was scheduled to be put in on Monday so we had to keep the house warm till then. We used 2 Buddy Heaters & 1 electric heater and were able to keep our house at 61 degrees all weekend. I know this would not have been possible without the insulation job that Houle provided. Kari also followed up with us after the job was done. They are a great team with great customer service. THANKS Arnie& Kari :)

Fantastic experience all around with this group! Estimate & discussion on repairs/improvements was extremely knowledgeable, informative & straightforward. He did not try to "upsell" additional work or products, but made suggestions where it mattered. Cost was very reasonable compared to several other bids & absolutely worth selecting them as their work & crew were just wonderful! Work was organized, efficient, & tidy. They arrived on time as effectively scheduled by their office staff. Protected our surfaces, walls, curving stairway, ceilings, floors, and even outdoors with plants, driveway, & yard! Contained mess (even with taking out wet insulation through a small access on a second floor & blowing in new with huge hose). Provided updates as they went about phases of the work & photos (in attic). They asked before moving/using anything or putting down/up protection, as well as inquired as to our preferences on how to clean up/what they could accomplish before just doing it. Stellar communicators in quick manner & really hardworking coordinated crew. Quality of work & immense respect for us & our home was phenomenal! So incredibly pleased & impressed.