Koala Insulation

Called to have our attic insulation assessed since previous owners had installed it blocking the soffit vents. The owner Ryan came out for a free estimate. He was very professional and spent a lot of time explaining relevant concepts and answering my questions. He recommended air sealing the attic, adding blown in insulation to get the R value up to code, and installing a solar attic fan (our electric attic fan had died). He also recommended we do an energy audit with the local utility company to see what rebates are available. We did so and got rebates for over half of the quoted price, making it an easy choice. Jasper and his team came out later to install. Jasper was great to communicate with. As a homeowner I like to know exactly what's going on in my house, and Jasper was happy to show me exactly what they were doing, how, and why. He demonstrated how they do the air sealing, what they use (a fire block foam safe around electrical fixtures, which was one concern I had), which soffits they found were open or closed, etc. He also flagged a recessed light fixture that wasn't rated to be in contact with insulation and put a plate over it, something I didn't even know to ask about. They cleared the open soffit vents, installed baffles, and blew in the additional cellulose insulation. 100% positive experience, I wouldn't hesitate to use them again.

Great experience with Koala! Ryan was very responsive with the initial estimate (which was also the best estimate we received from 3 different companies), and Jasper and his team did great work. The main job involved adding insulation to the space between our 2nd floor ceilings and roof. A prior BGE audit also recommended insulation in the basement and underneath a cantilever bump out, but once the team was on-site and able to see those areas, Jasper was able to recommend more realistic and (cost-) effective alternatives which ultimately saved us money. We appreciated his honesty and clarity about what made the most sense in those areas. We were especially impressed with the crew's drywall skills - it took very careful searching afterward for us to figure out where they had made cuts to blow the insulation in! Drywall dust has a way of getting everywhere, so there was some minor dusting we had to do afterward, but that's no knock on them - we were very happy with the way they protected furniture and pictures and cleaned up, truly no complaints. Overall, would readily recommend.

**Five-Star Review for Koala Insulation** I am absolutely thrilled with the exceptional service provided by Koala Insulation! From start to finish, their team displayed professionalism, expertise, and a commitment to quality that exceeded my expectations. Firstly, their consultation was thorough and informative. They took the time to assess my attic space and clearly explained the benefits of installing both insulation and a solar fan. Their knowledge was impressive, and they patiently answered all my questions, ensuring I understood the process and benefits. The installation itself was flawless. The team arrived promptly and worked diligently to complete the job efficiently. They were courteous and respectful of my home, which I greatly appreciated. They paid attention to every detail to ensure a perfect result. Overall, I cannot recommend Koala Insulation highly enough. Their dedication to customer satisfaction, paired with their expertise in insulation and ventilation solutions, makes them a standout choice.

Ryan is very knowledgeable, pleasant, thorough, thoughtful, hard working and professional. He did my free estimate and explained exactly what needed to be done. Within an hour after being at my house I received the written estimate which was very reasonable and much less expensive than a larger company who was going to do the same work. I did not hesitate to hire Koala Insulation.The work was scheduled in a few days and Richard and his crew arrived on time, they were professional, respectful, hardworking, pleasant and very efficient. Richard and his crew made the process seamless and stress free. They made sure to cover my floors to protect them and they also wore shoe covers which I really appreciated. I had a few pieces of furniture in my attic which had been left by the previous owners and they kindly took them down from the attic for me. I cannot say enough about Ryan and Richard. Please do not hesitate to hire Koala Insulation. You will not be disappointed.

We had a truly excellent experience with Koala from start to finish! Receiving our free estimate from Ryan was professional, educational and eased our minds during what had previously been a stressful and confusing ordeal of trying to understand insulation services. The technicians and manager who completed the project were friendly, efficient and did great work, absolutely exceeding our expectations. We really appreciated the attention to details, cleanliness and expertise. Everyone communicated with us every step of the way, providing pictures and explanations of what was taking place throughout the entire process. Finally, the price was fair, competitive and there were no hidden or surprise extra fees. I would highly recommend this company to anyone looking for insulation removal and installation services and could not be happier with the overall experience and our results!