USA Insulation

We had a desire to insulate some of our interior walls as we have an open floor plan and the noise from the living room, kitchen, laundry room and bathrooms were easily making it into the bedrooms. A lot of sound from the second floor was making it into our living room on the first floor. Wayne, was our sales representative who came out to see what we were looking to have done. We asked about the foam insulation that USA Insulation has in their commercials that gets sprayed into your walls for better thermal efficiency for exterior walls. We asked how it would work for interior walls for db noise reduction vs normal pink blown in insulation. Being it’s a newer product I don’t believe they were 100% sure what the better way to go was for reducing the decibel levels in between these spaces. So we decided to use both products. We used the spray foam between the interior walls behind the toilets, and the sinks where bathrooms and bedroom walls meet. We wanted to have the spray foam done along the full wall between the ends of the fiberglass shower tub as well but discovered the framing from the builder was slightly bit deeper than a normal 2 x 4 behind the tub shower wall and installers told me you cannot spray the foam into the interior wall larger than a normal 2x4 as it would use too much spray foam material. We used the pink blown in insulation between the two floors as we have a bonus room with a full bath upstairs and you could easily hear the tv, shower and toilet flushing in our living room below. We also used the blown in insulation between the walls of the kitchen and our guest bedroom. Some of you may be wondering about a smell or odor they may come from using the foam spray on interior walls. We were properly warned by the owner that we may have a slight smell that is non toxic for a few days or weeks. I am happy to say that we did have some slight smell, but it was so light that it was no bother to any of our family members living in those rooms. Within a week and a half the smell was gone. We did open the windows a few time to help with this as well. The USA Insulation installers described the foam smell like a light laundry detergent smell, and we agreed with that assessment. I believe Wayne our salesman was great trying to find answers about using the spray foam for interior walls dB level reduction, which I’m guessing wasn’t normally asked. The installers were also amazing and very friendly. They did a great job explaining everything they were going to do before they started and covered every square inch of our house in plastic covering to protect our home and it made it easy for clean up. They vacuumed our house once the job was completed. The install team made sure we were completely happy with how clean our house was. So decibel level of spray foam insulation vs pink blown in insulation and the cost difference. I will definitely say that our home is much quieter. I cannot give you an honest assessment of the decibel level difference between the two systems because we could not use the spray foam along the full walls and had to use blown in insulation behind the ends of bath tubs. That being said I personally believe the spray foam cost for interior walls was quite high and if you want your home more quiet and your on a budget you will be very happy with the pink blown in insulation and it will save you money. After the job was completed, they did send us a digital bill but no other contact was made. No adjustment was made to our bill because we used so much less spray foam then we was originally estimated. This is the only reason I’m giving 4 stars instead of 5. Final thoughts, if you have a two-story home with noise from the upper floor coming through to the lower floor and you don’t like it definitely do the blown in insulation between the floors just verify it’s packed full of insulation for best results. I’m a trust but verify kind of guy. I had my own ladder and flashlight so that I could see how full that open cavity was filled as they completed the job. I recommend USA Insulation

Due to rising electric bills and living in an older home (1996) we decided to see if our insulation maybe an issue. Sydney (salesperson) initially responded to the residence and did a walk through with me to let me know the problems she noticed (awesome personality and very knowledgeable about the product she was selling and marketing to us.) We were initially going to get several quotes, but due to her overall knowledge and genuine love for the company sold me. We decided to start with air sealing the attic and adding more insulation due to how much ours deteriorated since 1996. We got an appointment set within a week and which was awesome since she initially stated it may take several weeks, due to their bust schedule. Sydney was great and a true asset to the company! On the day of instillation we had Joel and his assistant completing the job for us. They were extremely polite, professional, company orientated and knowledgeable about what they needed to due. The overall project took about 5.5 hours, but Joel walked me through the entire process as they were completing each phase of the job, which put me at ease. The instillation crew was hands down the best I have worked with in several of the projects we have completed around the home. Joel showed a true love in working for the company and I can see him getting some type of promotion in the future based off his knowledge, personality, and love of what he is doing. On a side note Joel could be a pretty good salesman as well. He in a roundabout way suggested, I maybe get solar fans for the attic to assist in energy savings and recommended his company complete the job (something I may look at in the future.) This review is being written directly after the job was completed, so at this point we will have to see what the next electric bill shows to see if it was worth the expense, but according to Sydney as well as Joel they both stated, I should see better bills in the future. All in all I have to say this was a very positive experience from start to finish. If you need insulation definitely give this company a call and let them walk you through your wants and needs. Overall very happy with the job and the time the instillation crew took the time to clean up any mess that was made in the residence. They truly do value you as family once come on board with them. Kaylee in the office was also great. She took time to answer any further questions I had and was extremely knowledgeable as it related to the business. Overall 5 STARS!

USA Insulation was fantastic. From getting a quote to doing the installation, everything was easy and I thought the price was very good. I found USA Insulation on Angie's List and the called me the very next morning after I contacted them in the app. The gentleman that came to give us a quote was very knowledgeable and not pushy at all. He was very conscious about not over-promising how much new insulation would reduce our electric bill, and I appreciated the realistic expectations he set. Time will tell how much he under-promised and over-delivered, but I suspect our savings will be a good bit more than he estimated. I asked about where we should insulate (walls, attic, crawl space) and he gave us good advice about the most bang for the buck being in the walls and attic, instead of trying to upsell us on the crawl space too. We put down a 25% deposit and installation was scheduled for a couple weeks later. I pushed the installation date out a week due to travelling and USA Insulation was very accommodating. On installation day, the two gentlemen that came to the house called when they were on the way, arrived on time, were very friendly, and were respectful of the house. They were genuinely excited to be putting spray foam insulation into our previously uninsulated walls. They did their thing without going in and out a bunch, and as far as I can tell, nothing went wrong. The process involved using a hole saw to open holes in the exterior walls through which to spray the insulation. They did a very nice job plugging the holes, so painting over them shouldn't require much preparatory sanding. Overall, I would highly recommend USA Insulation.

I called around for estimates after discovering that our 2006 built home had zero insulation in the upper level between the attic and the roof, and the upstairs bedrooms were getting 15 degrees hotter than the outside temperature. Many companies wanted to just know the square feet of the upper level and wanted to do a quote over the phone, but we wanted someone out to explain the problem in person and discuss our concerns. Steve Carroll (the owner) personally came out and did the quote, he listened attentively, and respectfully, Many companies I spoke to on the phone were "oh she's a woman and doesn't know anything" in their attitude but not Steve. He answered all of my questions and even showed me via an infrared camera just where our home needed insulation installed. Then after the insulation was installed they showed me how the infrared camera again and that it was now reflecting the cooler/insulated temperatures. This company is exceptional. Their customer service is fabulous, their responsiveness to inquiries, their quote was spot on and sent when it said it would be. Their workers were respectful of our space, yard and pets. They didn't end up using quite as much insulation as they bid and refunded that amount to us. They even suggested how future enhancements could save us even more money down the road. We will definitely be using them again for our further insulation needs. I can not speak more highly of them, and would give them any business I can from friends to family!

We recently had USA Insulation replace all of our old attic insulation with blown in insulation, and were very happy with their service. Sydney, who did the initial quote actually came out to the house to review the state of our current insulation and to measure and provide a detailed quote. Of the four companies we talked to about the work, only USA Insulation and one other actually came out to review the house. The other two tried to do the quote over the phone or by text and neither one ever actually even provided quotes. Of the two quotes we got, USA Insulation's was not only the best price, but it included sealing penetrations through to the attic and also removal of the old insulation. The team that came out to do the work were polite, friendly, and thorough. Everything was done quickly within one day and while there were a couple items that needed additional attention, the USA team came out both times and were helpful and eager to be sure everything was done to our satisfaction. It was refreshing to work with a company that actually wanted to work and do a good job, I would definitely recommend USA Insulation.