Phoenix Mechanical

Phoenix Mechanical helped us in March 2020 with a rebuild to a radiant floor heating manifold system for a home we purchased in the Weimer neighborhood. They were excellent! From Bob Draper’s initial help inspecting systems and estimating repairs, to the actual plumbing, fabricating, electrical, valving and controls work. Everyone I met at Phoenix was friendly, helpful, and responsive. The team that did the work, Leroy and Jose, were punctual, coordinated with me at every step, answered all my questions, provided options, were efficient, thorough, pointed out other malfunctioning parts of the system, made sound recommendations, explained how everything worked, and even helped me save some money. They were total, knowledgeable pros and you should see the quality of the work they did. This is beyond just good plumbing repair craftsmanship. What was an old, broken-down, corroded and tangled nightmare heating system, was rebuilt into a cleaned-up, squared-away mechanical work of art that performs perfectly. I could not be happier with the work they did. It was absolutely worth it, stayed within the estimates, and I am going straight to Phoenix Mechanical the next time we need help.

Came out to Questa for 1 hour for $404 dollars. Came up with a plan seemed pretty good. Upon nearing the install date they failed to / would not/ refused-to, send any details of parts to be used ***in writing*** over email or any type of contact or reasonably legitimate quote They could only send a loosely written estimate over email with no details on what I am To expect to receive in way of parts. Only over phone they would tell me what they were going to put in. however nothing in writing after I asked several times. When I began to ask for these business 101 basics to be completed they began to rush me into a yes or no position. I continued to ask for a simple write up of details of parts to be used to no avail. Unclear statements about what you get in an estimate vs quote as far as parts used. “We give you a warranty!” But not paperwork outlining what you want to put in…at my property He even over the phone said “ even though the document we emailed you says estimate, it really is a quote.” My reply was “then please send me one that says “quote”, not estimate” he would not… I have put a massive, massiveee amount of effort into designing a sustainable off-grid homestead and I am very adamant about what I’m going to put there in way of systems… as one should be! I just wanted some clarification from this company, and they refused to meet business 101 basics. Outline of work to be performed and writing the price is the price or subject to a 10% change upon incurring hardship or something… But only loose paperwork and also hearing bad experiences with estimates and quotes and what they actually charge. Onward to new places for me. Simple business to have thing clearly written and agreed on. Or maybe they know business… they just lack morals, I don’t know try looking up …or down, it all gets you there.

Fantastic Well Service! Phoenix Mechanical came to my rescue when my well pump died. They did a wonderful professional job and kept me informed each step of the way on work needed. They balanced and prioritized my immediate need to make the house functional again. I have a deep, 640 foot well, powered by solar. Johnnie and crew gave a sense of confidence by actions and information. They did a lot to restore life as normal for the house hold. I highly recommend Phoenix Mechanical for deep well work. They have the skill and equipment to pull a deep well and replace it. My gratitude is high, so I paid their bill immediately as they is how they treated me, with immediate concern. Regards, TH

We just put a cooling package in our home and were met with incredible service and professionalism. Every other company that came to our home fell through with providing bids or even telling us of our different cooling options. From our first call with Celia, to having Kabir come give us a quote, and everyone in between, we were beyond impressed. We really were in good hands with our HVAC professional Matt as he went above and beyond to make sure our unit was installed properly. Marcos, our electrician was on top of every communication along the way and did incredible, clean work. We will be using Phoenix Mechanical for any future upgrades or repairs! 5/5

I contacted this company based on a referral and I'm glad I did. My floor heating was out and the house was at 55 degrees . They were at my home within 2 hours and had everything fixed in 3 hours . The technicians were fast and informative and made sure to explain everything they were working on to me . They were able to fix my apartment's floor board heaters for less than $200 when I was quoted $1500 from a competitor . A company like this is hard to find in a small town like Taos . I plan to use them for all my future heating and cooling needs ,