Season's Comforts

After delaying this for years we finally got our HVAC system replaced. We had two units that were as old as the house and knew that they would not last through this summer. I had a sense of how much a new system would cost at a minimum, from talking with friends and family who had their systems replaced. The biggest concern was related to finding the right distributor/contractor for installation. We found one in Seasons Comforts! Pros: - Very trustworthy, family run business with high values and pride in honest quality work. - High quality installation (no shortcuts). - Very efficient installation. - Great systems (Trane) with good recommendations for value added upgrade. - Very reasonable pricing. - No negatives in my experience. Our initial quote was from one of the affiliates with big home improvement store. The sales person was polite, knowledgeable, and provided good feedback, however I was very much disappointed with the bait and switch promotions approach and way overpriced estimate (about 30% higher then our final cost with Seasons Comforts) that supposedly was extremally marked down through a lot of effort "just because they really want my business". I received a recommendation to Seasons Comforts from a friend at work. On Friday, May 28th I called and left a voicemail right before 5PM to see if I could schedule an appointment. Less than an hour later I received a follow up and we scheduled an inspection for following morning (on a Saturday) with Dimitri. The inspection was very much to the point, and clearly identified a need to install new boxes to be replaced for proper fit with the new furnaces (Trane system). None of the duct work needed replacement. The cost was clearly identified and very reasonable. I was very excited about recommendation to upgrade to 2.5 ton units at a very negligible price difference. The shocker however came when I received the quote for the whole installation, at which point I didn't even dare to think of negotiating the price lower. All I could ask was how soon they would be able to install. Another very pleasant surprise was that the installation was scheduled for two days later on Monday (Holiday!) starting at 8:30 am. The last thing I'll mention is that on Monday, they came in very punctual with a crew of about 8 men, and absolutely knocked it out of the park completing the work in under 3 hours. Great guys (Thanks Dimitri and Andy)! If you need HVAC, and live close enough, you should really give them a call!

Based on my experience, I wholeheartedly recommend Season's Comforts. Everything was great working with them, from Andy's response to their online contact form stating that he could come look at what I need the next day, to the installation that was at least a day earlier than I expected. This was the first time I have ever had an HVAC system replaced. My old reliable Luxaire (that was estimated to be about 40 years old) finally started leaking refrigerant and the bottom of the evaporator coil was rusting out, so I started looking for HVAC contractor recommendations and my neighbor recommended Season's Comforts. I added them to the list of businesses to call and got four estimates to compare. Of the four, there was only one company I didn't care for much and they are often highly recommended. I liked the other two, but one is a Lennox dealer and were simply too expensive and the other would have been ideal if I could have justified getting a heat pump. Even so, there was something I immediately liked about Andy when he came to look at what I have. He seemed very easy-going, listened to the options I had been considering and when I told him I had a limited budget, he focused on finding the most affordable system for me. Working with him was very comfortable, no pressure to decide right away, but when I had a question, he answered quickly. When the installation was complete, I was amazed. They really delivered and then some! Because my system was so old, a lot of stuff was replaced to ensure the installation was done right. They were quick too, only about 4-5 hours to replace the AC and furnace and when it was all done, I was pleased to realize they didn't even try to sell me a maintenance plan or anything else I don't need. While writing this review, I have come to believe that Season's Comforts has spoiled the experience for any other company by being so great. They set the bar really high for my expectations, not just for HVAC, but any other company I might deal with.

Outstanding HVAC Installation by Seasons Comfort LLC In June 2024, I had Seasons Comfort LLC install 3 new Trane HVAC systems in my home, including 2 full variable speed units and 1 single stage unit for the basement, each equipped with the Trane XL850 Smart Thermostat. The team of over 10 professionals arrived on time and delivered exceptional service with a high level of professionalism and thoroughness. I did require a follow-up visit regarding one of the thermostats and a drain line issue unique to my home, and they promptly dispatched technicians that resolved both issues. The family-owned nature of the business was evident in their dedicated service. They exceeded my expectations in every way, from consultation to installation/removal, registering the warranty for all my equipment, a follow-up visit, and setting up the systems for my family's comfort. Since the installation, my home's comfort levels have dramatically improved. Previously, my upstairs could only reach 72 degrees at night with 68% humidity using an old single stage unit that never shut off. Now, I can easily achieve 65 degrees at night with 39% humidity, with the unit running less than a few hours a day, and usually only at 40-60% capacity (thanks to the variable speed technology). The variable speed units are highly recommended for upstairs and main levels, while a single stage unit suffices for the basement. Special thanks to Andy and Dimitry for their competitive bid and outstanding service. As a Trane Authorized Dealer, they offer 24/7 emergency service, NATE certification, and Trane Diagnostics. They also provide HVAC repair, installation, and regular maintenance services. I highly recommend Seasons Comfort LLC for their exceptional service and expertise.

Due to a misunderstanding and miscommunication, my new dual-fuel furnace and heat pump combo was not what I expected in operation. Everything was great up to this point with reasonable pricing, prompt scheduling, and helpful service visits. I called the main office shortly after the installation team left and voiced my concerns. While I technically signed a document that stated the work was completed to my satisfaction and as agreed, Seasons Comforts wanted to make it right. The next day (!!!) they sent a team back to my house to make the my previous smart thermostat works with the new Trane system by running an additional wire from the attic down to the unit three stories down. They did it the right way and ran through the wall, not shortcutting on the exterior. Seasons Comforts went the extra mile and did so without asking for an additional penny. I and my family love our new Trane dual-fuel system and am looking forward to reduced energy consumption and comfort year-round. Andy and the rest of the team were all courteous and respectful of my house and family. They cleaned up after themselves and left the place better than they found it. Seasons Comforts seems to only hire trustworthy, professional, kind people. My wife feels comfortable with any of their workers in the house, and we have had several visits culminating in deciding the old system was not worth additional repairs. I am pleased to have a trusted HVAC team. I can’t say that I’m looking forward to replacing the rest of my system but I can say Seasons Comforts has earned a customer for life the hard way.

Needed a new HVAC- mine was super old and last year the company I had out gave me a $14000 quote. Posted on Facebook and 2 friends and neighbors sent me the name of Season's Comfort- my house was was up to 89 inside and my youngest was vomiting because he was overheated - I sent an email on Saturday and got a text back with a scheduled time for Monday morning. I work the nightshift so was super grateful Andy was out on the early end of the estimated time. Andy gave me a quote for a new AC and furnace. I hadn't had a furnace running for at least 3 years and didn't feel the need for it since money was definitely an issue. He gave me sever options. They have a finance plan and he also gave me the option of used equipment to help me out since cost was a big issue. I was texted a Wednesday morning schedule time but on Tuesday was texted that they could install that day instead- house was already 84 so was grateful for that- at least 6 guys and 2 vans came and in no time at ALL the old equipment was out and the new installed very quickly- they cleaned up everything and also when they realized the therm inside was the original 1975 and wouldn't work that was quickly replaced as well. My house is feeling lovely - cannot say enough about the whole team. I've already given the name to others looking to replace their units. Thanks guys- you guys are super amazing.