Comfort Plus Services

I called Comfort Plus Services because my hot water boiler had a leak and I could not stop the water from leaking. This happened on Saturday night of the Easter weekend. The lady that took my call was very nice and asked what was my problem? I gave her the answer and she informed me that she would call me back. She called me back very quickly and informed me that a service man would call me shortly. The repairman called me shortly to inquire what my problem was? I told him that a air valve on my boiler was leaking water and I tried to tighten the cap but it continued to leak. Jim informed me that he would be coming to my house within the hour. Jim called me that he was in front of my house in less than an hour. He came to my door and identified himself before he came in the house. I could see his Comfort Plus Services van. Jim wasted no time getting the tools needed as well as the repair part to fix my boiler. He drained down the boiler ad replaced the part that was leaking. Jim asked me if I wanted to replace a second air valve while he was here Since it could possibly leak also. I asked him to please do that. Jim finished the job and finished getting my boiler operating. Jim was very efficient as well as being well informed about what he needed to do for the repair. He wasted no time in doing the repair and had the parts with him. I think that Jim is a Service Pro and I would highly recommend him. I would give him a " 10 ".

This company gets it!! We had our AC system replaced last month by Comfort Plus and we are absolutely delighted with the entire experience! Mike came promptly after my call and carefully assessed our needs which included expanding our ductwork for improved airflow. The cost was quite reasonable considering the work and equipment involved. Next, the install team showed up right on time and began setting up right away by covering their shoes and placing tarps on my floors to protect them. They worked like a machine installing the system and modifying my ductwork. They were beyond polite and so very respectful of my home and my family assuring no possible hazards and warning us of excessive noise. Most of all, they left my home looking like they were never even here!! They cleaned up every little bit of debris and cleaned up any mess they may have created. The system was installed to perfection based on my experience as an HVAC technician in my past. It has performed flawlessly and is already saving us money!! If you need ANY work done on your HVAC system, this is the company to call without a doubt !!! We are forever customers from this point forward!!!

My A/C went out between 5-8pm on Sunday an temps inside home quickly rose over 88. Called Comfort Plus an Jim was able to come out very next day and take a look and repair my older unit an give me honest opinions an answers regarding the unit an its current state. I signed up for the service plan and he grabbed more equipment an went into my hot attic to clean the return which was from he believes wasn't serviced in at least 6+yrs. So all that being said the A/C was repaired, the return cleaned, explanations of what was being done an what should be done going forward. Very happy with the service and looking forward to continued business from here out. (2020) Jim came out again this early spring to do routine maintenance on my HVAC system. He called ahead to make sure I had my dogs taken care of an explained to me what he was going to do an what he saw. And based on what happened last year and how old my unit is what my options maybe going forward. Great honesty an craftsman ship. Glad I signed up with comfort plus an got a good person to come do my maintenance. I have recommended him to a few others since coming here. I'm going to continue to do so.

I recently had my oil burner serviced by Comfort Plus Services. Valerie was most pleasant in helping me schedule my appointment around my holiday travel plans. And a few days before the appointment I received an email reminder of the date and time - just in case I forgot to mark it on my calendar. On the morning of my appointment Service technician Eddie Chester called to confirm that I was on his route for the 12-4 pm slot and confirmed my address. About 1 pm he called again to tell me that he was leaving his previous call and would be there in about an hour. He arrived promptly. He was very courteous, clean cut and in a uniform. He promptly set to work, being mindful of my home and carpet by offering to wear shoe covers and assuring that the outer door was closed any time he entered or left the house. I asked several questions about my equipment and he answered all of them knowledgeably . When I asked about a service that was not provided by TG&O he suggested someone in my area who might be able to perform that service. Comfort Plus is definitely an A+ service and Valerie and Eddie were very helpful and considerate. Thank you

I had a plumbing issue at my home approximately 10 days ago. Austin came diagnosed the problem and gave me options on how to correct issue. The issue was resolved in a prompt, efficient and courteous manner. 10 days later it seemed as though another issue happened as a result of the previous work. I called and Comfort Plus made sure that my situation was resolved the same day even though they were not working in my area on this day. Austin came again, explained what the problem was and assured me it was corrected, however, if I had any more problems do not hesitate to call. You cannot ask for better service than this. I would recommend them highly for services that you may need. Thanks again Austin for your prompt response not once but twice in a matter of days. Thanks again!